Medical Assistant Customer Service
Resume:
JoAnna Mendez
***** ******* **. 661-***-****
Bakersfield, CA 93312 ***********@*****.*** 661-***-****
CAREER OBJECTIVE
To obtain a position as a Medical Assistant which will utilize my
training and experience to assist in providing optimum patient care in
any facility.
EDUCATION
Kaplan College - Bakersfield, CA
Centennial High School - Diploma Bakersfield, CA
HIGHLIGHTS OF QUALIFICATIONS
Knowledge of Medical Terminology
Calm, confident, and composed in tense situations
Excellent attendance, adhere to work schedule
Dependable, hardworking, efficient and highly reliable
Strong motivation for advancing in career
SKILLS AND ABILITIES
. Bilingual in Spanish
. Medical Assisting
. CPR and First Aid
. Blood Draws
. Charting
. Filling
. Customer Service
. E.O.B's
. Making appointments
. Immunizations
. Vitals
. Autoclaving
. Injections
. Professional Telephone Etiquette
. EKG
. Medical terminology
. Type 31 wpm
. Account receivable
. Verifying Insurances
. Drawing Immunizations
. Medisoft
WORK HISTORY
Dr. Vitus Suen Pediatrics Office 08/2010 - 01/2011
Medical Assistant Bakersfield, CA
Provided great customer care, took vitals, and HIPAA understandings.
Responsibly made immunizations, UA's and gave immunizations to
patients. Assisted with exams or minor surgery and asepsis technique.
Medical record charting, responded to verbal and non-verbal
communication and instructed patients with special needs.
Prepare/maintain exam/treatment areas, verified insurances. Disposed of
biohazardous wastes, microbiological testing, and practice standard
precautions. Organized patients file and records, ICD-9 and CPT coding,
telephone techniques and used office machines.
Dr. Sun Lee's Pediatrics Office 07/2010 - 08/2010
Medical Assistant Bakersfield, CA
Provided great customer care, took vitals, and HIPAA understandings.
Responsibly made immunizations, UA's and gave immunizations to
patients. Assisted with exams or minor surgery, venipunture/capillary
puncture and asepsis technique. Medical record charting, responded to
verbal and non-verbal communication and instructed patients with
special needs. Prepare/maintain exam/treatment areas, performed
respiratory testing and applied pharmacology principles. Disposed of
biohazardous wastes, microbiological testing, and practice standard
precautions. Organized patients file and records, ICD-9 and CPT coding,
telephone techniques and used office machines.
Dr. Fattouch 08/2008 - 01/2009
Receptionist, Medi-cal biller Bakersfield, CA
Provided great customer service, maintained filing system and operated
personal computer. Utilized typing skills, processed and distributed
mail, answered phones using proper telephone etiquette. Operated office
machines, sent and received faxed and made copies. Charted patients
files, went over E.O.B's, made appointments and billed for Medi-cal.
Worked front and back office of Receptionist level.
REFERENCES AVAILABLE UPON
REQUEST
JoAnna Mendez
12011 Galileo Dr. 661-***-****
Bakersfield, CA 93312 ***********@*****.*** 661-***-****
REFERENCES
Professional:
Dr. Jeffrey Suen
Pediatric Physician
Alta Gasca
Office Manager
Dr. Sun Lee
Pediatric Physician
Personal:
Stacey Rhines
Medical Assistant
661- 444-7058
Shannon Dominguez
Medical Assistant
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