Peter Panagiotatos
** ********* ****, *** *** West Hartford, CT 06107 646-***-****
*********@*****.***
SUMMARY
Global Business Intelligence & Data Architecture Director with record of
using Business Intelligence technology to drive business performance and
profits. National and international experience in numerous Fortune 1000
companies across all Business Intelligence Systems functions for the
insurance, reinsurance, captives, finance, consumer goods - manufacturing
industries. Leads a broad range of Business Intelligence Analytics
Management Systems and data warehouse strategy for ERP, CRM, and Business
Process Management. Core competencies:
Strategic Planning Data Profiling IT Resource Management
Master Data Management Methodology Model
SDLC Methodology BI Capability Maturity Data Governance Model
BPM Methodology Model ODS Architecture
Acquisitions/Divestiture BI Organizational Internal Consulting
Planning Methodology Assessments Project Management
Staff Development
AREAS OF EXPERTISE
ETL Software Tools: INFORMATICA, Data Integrator, IBM WEBSHERE
BI Software Tools: Business Objects, COGNOS, TM1, ESSBASE
Business Process Management CASE Tools: ARIS, CASEWISE
ERP Software: SAP-BW, CRM-Siebel, Hyperion
Databases: Oracle, DB2, SQL, Sybase
Data Modeling Tools: Erwin, PowerDesigner
SUCCESS HIGHLIGHTS
Business Intelligence-Master Data Management (MDM)
. Developed strategy, managed design, construction and implementation of
the three-tier open global BI architectures for Stanley Black & Decker,
NOVA Chemicals International Data Warehouse, IBM Global Services,
eVantage Solutions, AON Insurance Services, AIG Domestic Brokerage
Services and their associated logical and physical data architectures in
North America, Asia and Europe.
. Initiated the start up BI portfolio management program and the BI PMO
office for five Global Organizations.
. Built a worldwide virtual Business Intelligence Management Information
Technology Department with distributed business intelligence applications
resulting in a $6M decrease in development expense.
. Defined, established and implemented global information resource
management (IRM) components including data life-cycle management, data
management, data administration and individual transactional and decision
support information architecture management. Annual savings of $8M for
systems development by reducing redundancy and cleansing of data through
data profiling tools and methodology.
. Saved up to $4.5M in business reporting analysis and allowed for re-
assessment of the ERP, CRM data configuration and restructuring of the
transactional business model for sales & marketing, logistics and
financial departments.
. Established and executed data and metadata strategies, formalized the
international data administration strategies comprised of the European
Data Protection Regulations. Directed the development and delivery of an
intranet global enterprise logical and physical model.
o Reduced transaction processing time while improving analytical
capabilities by redesigning deficient operational SAP and CRM data
structures.
o Reduced response time to customer requests by two thirds, saved
$1.6M annually, and standardized data definitions and business
processes.
PROFESSIONAL EXPERIENCE
Stanley Works Black & Decker, New Britain, CT 2004 - 7/2010
Global Business Intelligence Director (2005 - 7/2010)
Led the development of the Global Data Warehouse and its associated 16 data
marts.
Defined and implemented the Global BI Engagement and rollout Process
Methodology model to service IT - BI clients. Established the BI center of
excellence (COE) team, which drove and managed the Global BI applications
utilizing internal developers and external contractors enabling the
business to achieve the following financial benefits:
. Inventory reduction of $113.61M
. Integration of Customer, AR detail, open orders and sales data resulted
in an AR reduction from 61 to 55 days and the collection of $37M of
outstanding invoices
. Developed Pricing Profitability Model for Fastening products resulting in
$17M of positive net price profitability increase
. Sales management analytics integrated with POS data achieving $125M
margin improvements
. Product trend analysis increasing incremental sales of $90M
. Global Procurement Analytics achieving an increase of $33.5M of working
capital on annual basis
. Elimination of data redundancy processed with spreadsheets by integrating
with global data warehouse providing an internal productivity savings of
$5M
. Wrote and presented the MDM methodology in relationship to SAP - BW.
Implementation for product and customer data-prototype achieving
standardization of repeatable data extraction.
Independent Business Intelligence Consultant (2004 - 2005)
Recruited to turn around and stabilize the BI environment. Charged with
defining a five-year strategy, building the Global virtual BI team and the
three tier open BI architecture as centralized operating model servicing
for all global operations. Wrote the evaluation methodology for the
selection of BI tools and negotiated with vendors the pricing acquisition
for all BI technologies.
XL Capital Inc & eVantage Cor
Business intelligence independent Consultant 2002 - 2004
Performed business process analysis for SOX404 regulations and proposed the
building blocks for BI and for information resource management.
NOVA Chemicals Inc., Pittsburgh, PA 1999 - 2002
Global Director, Business Intelligence
Led Business Intelligence Architecture Development for $3B Canadian-based,
chemical commodities company with operating headquarters in Pittsburgh and
18 international locations in the United States, Canada, Europe and China.
. Wrote and implemented a global strategy for business intelligence, data
and data warehouse management.
. Directed corporate-wide launch of Global Federated Enterprise Information
Warehouse architectural domains and associated components; successfully
implemented which promoted seamless adaptation of the Business
Intelligence Analysis processing by other divisions.
. Implemented the metrics for sales management and margin models analysis.
IBM Global Services, White Plains, NY 1997 - 1999
Senior Consultant, Business Intelligence Services
Consultant to Fortune 500 companies for Business Intelligence development
of Data Warehouse system building blocks, data architecture, and
organization optimization for technology selection, selection of metadata
repositories, and data management architecture tools.
. Evaluated business intelligence for a multi-million-dollar credit card
company. Recommended and implemented architectural components for an
information warehouse and associated data principles.
. Assessed organizational readiness for the implementation of an enterprise
data warehouse for a multinational retail organization and its associated
logical and physical models.
. Constructed the international data and business model for insurance
industry consulting; models were marketed in North America and in
European Union.
. Directed and implemented the construction of a data model and prepared
data integration for reporting analysis on the placement of 35 investment
funds for the demutualization of a mutual insurance company.
. Improved business processes and saved more than $5M in system development
by recommending and implementing data reengineering activities for two
mutual funds companies.
. Analyzed decision-support systems and SAP architecture for a multi-
billion-dollar petrochemical corporation. Led redefinition of the data
warehouse architecture and designed the reporting framework for
international business units.
. Planned information systems for a new division of a $22B pharmaceutical
corporation; defined the technical architectures and the data resource
management framework infrastructure.
. Co-authored Business Intelligence Methodology on investigating data
patterns and building business decision systems.
Johnson & Higgins, Inc., New York City, NY 1995 - 1997
AVP of Data Administration
Created the corporate data architecture, data warehouse, and global data
model. Defined and recommended technology architecture infrastructures and
business models. Analyzed and re-engineered workflows and established
development methodologies.
. Directed the creation of a Data Administration division to manage the
corporate information architecture.
. Revitalized applications development practice by redesigning Systems
Development and Project Management methodologies; introduced and
standardized CASE technology.
American International Group, Inc., New York City, NY 1994 - 1995
Director of Business Systems
Developed and implemented strategic underwriting and financial applications
for an $8B division.
. Managed Big Six company consultants for applications design and
coordinated international outsourcing for code development while
recruiting and managing a staff of 25.
. Developed and implemented client/server architecture for a domestic and
international insurance risk reservation system servicing 30 national and
international operating units.
. Conducted the business area analysis and development of a three-tier
client/server system for state regulatory compliance rules involving
94,000 insurance brokers and agents.
AON INSURANCE Services 1984 - 1993
Business Systems / Applications Development Manager
Recommended and implemented technology solutions for insurance brokerages.
Established decision support reporting architecture to streamline claims
processing of commercial airline premiums for product liability.
. Developed and implemented the International Brokerage-Aviation
Facultative Reinsurance enterprise system.
. Managed the design and implementation of customized systems applications
for seven self-insured professional liability organizations.
. Managed the development and implementation of mortgage forced placement
system. System interfaces with 25 banks and mortgage companies.
. Performed the work-flow and system requirements for 15 Captives located
in Bermuda, Vermont and Colorado.
. Managed systems interfaces and relationships with Lloyd's of London and
national underwriters.
EDUCATION AND PROFESSIONAL TRAINING
Certified on Data Strategy, eDCI University
Bachelor of Arts, Political Science, Point Park University, Pittsburgh, PA
Coursework in Data Processing, Manhattan Community College, New York City,
NY
The IBM Institute: Business Discovery Methodology, Application Development
Methodology, Data Warehouse Design, Data Architecture Business Principles
Development, OLAP tools and analysis
The Center for Creative Leadership: Management Relationships and Leadership
Development
Carnegie Mellon University: "Executive Leadership" Sponsored by NOVA
Chemicals Inc.