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Project Manager Customer Service

Location:
Springfield, MO, 65804
Posted:
February 05, 2011

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Resume:

Ed Canning

**** *. *** *** **, Springfield, MO **804 417-***-**** abhvj0@r.postjobfree.com

A focused take-charge manager with excellent customer service and bottom line experience.

Education

Bachelor of Science in Business

January 1982

Missouri State University, Springfield, Missouri

Emphasis in: Construction Management

Computer Skills

•Microsoft Office Products

Microsoft Project

QuickBooks

Relevant Work Experience

Owner and General Manager

REC Services, LLC, Springfield, Missouri May 2006-Present

•Sales, planning, and production of diverse construction, maintenance and installation

projects

Product planning, value engineering and methods research

Coordinate and direct project engineering and production

Situation: Client with a boiler problem. $6,000 repair or $27,000 replacement

Solution: Found and directed a local knowledgeable repair company to make repairs

and do yearly inspection for $1,500 including my fee. Savings $4,500 to $25,500.

Situation: Client with $400,000 storm water construction bid

Solution: I had project redesigned and recalculated; performed work under contract for

$105,000 including redesign fee. Savings $295,000

Project Manager

Image Builders & Associates, Nixa, Missouri Feb 2006-May 2006

•Served as interim Project Manager to assist with temporary overbooking of projects.

Planning, buy out and production setup of numerous projects from New Mexico to east coast

Provided a safety program for a large national contractor

Fast tracked 30 acre sensitive site project back on track

Assisted senior project manager in pulling $6 million industrial project back to target for time and budget

Situation: O’Reilly Auto Parts presented out of budget project for consult and bid

Solution: Designed, planned, and directed revamped plans of same project at cost under

previous bid, while working at other projects out of state.

Project and General Manager

Masonry Structures, Inc, Springfield, MO 1996-Jan 2006

•Planning, design, biding, contracts, sub selection, site supervision, project management and

production of commercial and industrial facilities, churches, schools, and government

buildings

Transformed business model from bid-build to design-build organization

Redesigned bidding system to allow traceable side-by-side comparable bids with established

path for contract buyout

Ed Canning

3161 E. Red Bud St, Springfield, MO 65804 417-***-**** abhvj0@r.postjobfree.com

•Secured professional engineering license for the company

Sold, designed and produced out of state projects for one of the nations largest companies (Cox

Industries)

Innovation: Developed site to paper - paper to site engineering, estimating, planning, and

sales system

Situation: Gave client concept estimate from elevation sketches; client’s architect

drew plans; hard estimates $50,000 higher.

Solution: Structural plans revised; building completed, meeting all codes, inspections

and functionally. Savings $45,000.00

Situation: Tornado demolished church sanctuary and heavily damaged family life center.

Solution: Worked with insurance carrier to repair life center for occupancy in 60 days.

Worked with Architect to modify new plans to use pre cast concrete floor slabs and pre-

manufactured roof system eliminating 30 days out of an eight-month schedule.

Independent General Contractor 1991-1996

•Primary client was Wal-Mart, providing them with remodel of their automotive departments

in four state

Redesign of specifications and scheduling of equipment from vendors/suppliers for all Wal-Mart stores

Construction Superintendent 1979-1984 aprox

Oak Grove Construction, Springfield, Missouri

Production schedule, budget, customer satisfaction and bottom line responsibility

•Broad marketing applications to insurance industry

Situation: Excessive job related man hours and job related expenses out of control.

Solution: Developed and implemented multiple intra-office processes, resulting in decreased

man hours and tighter control of job related purchases

Achievements and Affiliations

•U.S. Army Corps of Engineers - Construction Quality Management for Contractors

•OSHA 10 hour construction, electrical, raised platform – required bookkeeping

•EPA – Storm Water Pollution Prevention Plan – CPSWPPP certification

•Dale Carnegie; serve as assistant instructor

U.S. Army Commendation Medal for Meritorious Services

Private pilot license

References available upon request



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