Customer Service Data Entry

Samantha Jordan

**** * ****** *******, ** ***** 940-***-**** ***************@*****.***

Objective _______________________________________________________________________________

To obtain a challenging and rewarding position within a stable company with opportunity for advancement.

Profile _________________________________________________________________________________

Motivated, personable people person with multiple career sets and a can do attitude. Talent for quickly mastering technology –

recently mastered allscripts and computer RX. Diplomatic and tactful with professionals and non professionals at all levels.

Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent

company policy.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline driven environments. Excellent team building skills.

Skills Summary _________________________________________________________________________

1. Microsoft Word 5. Computer Savvy 9. Computer RX

2. Report Preparation 6. Customer Service 10. Microsoft Excel

3. Written Correspondence 7. Scheduling 11. Front Office Operations

4. General Office Skills 8. AllScripts 12. Multi line Phone system

Professional Experience __________________________________________________________________

Communication: Reports/TECHNOLOGY

1. Prepare complex reports for pharmaceutical purposes, ensuring full compliance with corporate requirements and tight

deadlines.

2. Communicate medical concepts to patients using layman’s terms to facilitate understanding.

3. Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.

4. Coordinate and route delivery drivers to insure expedited and accurate delivery to patients.

5. Properly package, label and ship overnight prescriptions as needed.

Customer Service/ Problem Solving

1. Oversee front office operations and provide impeccable customer service.

2. Experienced in proper diplomacy when dealing with unhappy and/or dissatisfied costumers.

DETAIL MASTERY & Organization

1. Help manage all aspects of day to day operations of a multi patient and multi facility closed door pharmacy:

o Daily reporting

o Patient delivery scheduling

o Team motivator

o Compliance with all hospice facility, DEA, and state board requirements.

Employment History _____________________________________________________________________

SOLARIS PHARMACY– Decatur, TX

Data Entry/Pharmacy Tech In Training, 2009 to 2010

WISE CHEM PEST CONTROL – Decatur, TX

Data Entry/Scheduler, 2008 to 2008

SOLARIS HEALTHCARE Decatur, TX

Receptionist/Front Desk, 2008 to 2008

Education ______________________________________________________________________________

JORDAN FAMILY PRIVATE SCHOOL– Mansfield, TX

General Studies, 2006 GPA: 3.89/4.0

Samantha Jordan

PHARMACY TECH IN TRAINING/SOLARIS PHARMACY– Decatur, TX

3100 S Garland Decatur, TX 76234 940-***-**** ***************@*****.***

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