Administrative Assistant Years Experience

JOSEPHINE SAUNDERS

***** ****** **., *******, ** 48235 313-***-****

***********@*****.***

Objective

To secure employment with a premier company in a forward thinking environment that

recognizes and rewards excellence in performance.

Summary of Qualifications

Over 10 years experience in Administrative support and Child Care Services

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Excellent ability to communicate effectively both orally and in writing

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Hardworking, energetic, and reliable; recognized for assuming additional

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responsibilities

Exceptional ability to establish and maintain cooperative working relationships

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Analytical with bookkeeping, billing, and data process experience

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Education

Hospitality & Retail Career Training Certificate, 2009

Detroit Workforce Development Department at Goodwill Industries

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Course Studies Include:

Hospitality and Career Safety and Security Bell Services & Attendant

Guest Services Rooms Division Maintenance

Worker

Professionalism PBX Operator Laundry Attendant

Food & Beverage Restaurant Server Banquet Setup

Banquet Server Bus Person Public Space Cleaner

Dorsey Business School, Wayne, Michigan

•Computer Application Specialist Certificate, 2004

Oakland Community College, Farmington Hills, Michigan

Associate in Liberal Arts, Concentration in Business/Accounting, 1972

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Experience

Answered telephone calls and relayed messages to appropriate staff

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Maintained and organized files

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Distributed vouchers and notarized documents to clients

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Posted ledgers and issued approved checks

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Sorted incoming/outgoing mail according to type and destination using scanning

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devices

Organized letters and packages and loaded mail into bags

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Attended to all child care needs and ensured their safety

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Transported containers of mail determined by city, state, or zip code

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Maintained a safe and healthy environment

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Prepared daily adequate meals for children

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Relevant Skills

Proficient with using Windows 98/XP/SERVER 2003, Access

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Intermediate in Microsoft Office (Word, Excel, PowerPoint, & Outlook)

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Efficient organizational and interpersonal skills

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Able to handle multi line phone system with ease

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Accurately type 50 wpm

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Professional Experience

Receptionist

NCBA Detroit, MI 04/2010

present

Caregiver

Detroit, MI 12/2002 08/2009

United States Postal Services Detroit, MI

12/2000 12/2002

Mail Clerk/Seasonal

Caregiver

Detroit, MI 06/1989 12/2000

Department of Social Services/Family Independence Agency Detroit, MI

10/1978 06/1989

Administrative Assistant

***********@*****.***

PROFILE

An enthusiastic, reliable, friendly and hardworking individual seeking a career in an

entry level position. Detailed oriented work ethics includes professionalism and

integrity. Multi tasking has been important attribute in customer relations, also

trained in bookkeeping, accounting, and computer skill.

QUALIFICATION SUMMARY

Administrative Assistant/Receptionist . Meet and greet customer by giving information

on the community services and events. Screen visitors to enter the building by intercom

system. Answer telephone, direct calls, and take messages. Provide inventory and order

materials, supplies, and services. Review files, records, and other documents to obtain

information about the organization.

Operate office machines such as photocopier, voice mail system, facsimile, also computer.

Mail Handler. Lift and unload containers of mail or parcel that weigh up to 70 pounds

onto equipment stations. Performed activities associate with shipping, receiving,

distribution, and transportation. Determine manner in which mail are sent out and prepare

it for delivery to mailing facilities. Place incoming or outgoing letters or packages in sacks

or bins based on destination and place identifying tags on them. Used equipment such as

forklift and automated trains to move containers of mail. Sort and route incoming mail and

collect outgoing mail using carts as necessary.

Technical. Microsoft Office Word, Access, PowerPoint, Excel, and Outlook. In additions

a variety of software applications such as, electronic memos, letters, calendar and

envelope templates, created contact list, design charts, database, prepared presentation,

and worksheets. Type 55 wpm accurate.

Caregiver. Organize and lead activities designed to promote physical, mental, and social

development such as games, arts and crafts, music, or storytelling for child. Prepared

healthy meals for child directed from parents such as breakfast, lunch, and snacks.

Planned children play time outdoors with their toys or bike vehicle. Attend to child recess

period by taking naps.

EMPLOYMENT HISTORY

Administrative Assistant/Receptionist

04/2010 present

NCBA, Detroit, MI

Caregiver

01/2003 08/2009

Detroit, MI

Mail Handler 12/2000

12/2002

United States Postal Service

EDUCATION & TRAINING

Associate Liberal Arts/Business Accounting Oakland

Community College,

Farmington Hills, MI 1972

Computer Application Dorsey Business

School, Wayne, MI

Certificate 2004

Hospitality/Retail Goodwill Industries of

Greater Detroit, Detroit,

MI

American Hotel Lodging Education Institute

Certificate 2009

Contact this candidate