Customer Service High School

Coby Young

**** ****** ** #*** . *******, TX **022 . 210-***-****/ 682-***-****

*********@*****.***

Skills

. Observant, perceptive, problem-solving, sharp eye for detail

. Quick learner, strong work ethic

. Productive and energetic in group settings

. Experience with Internet and MS applications, e.g. Outlook, Word, Excel;

as well as Mac applications, e.g. Safari, Mac Mail, ical, iweb; 65+

WPM

. Ability to work, focus, multi-task under pressure or high volumes of

business

Employment

Customer Service/Billing/Data Entry Employed April 2010-January 2011

CornerStone Staffing-AAFES Dallas, TX

Army Air Force Exchange Services

Taking up to 130 calls per day pertaining to the military and military

family members credit card and processing sensitive information. Process

applications, billing for credit card, and data entry. This job does

require that I have security clearance.

Document Scanner Employed Sept. 2008 - Nov. 2008

Westaff- Bexar County Courthouse San Antonio, TX

Processing scanning operator for a classified document conversion to

electronic records. Setting up, operating, and monitoring copier/scanning

equipment. During equipment operation, reviewing sample output copies to

ensure continuing quality of printed pages.

Assistant Supervisor Lifeguard Employed Apr. 2007 - Nov. 2009

Busch Entertainment Corporation/Sea World San Antonio, TX

Keeping pools and pool area in safe condition by checking safety equipment.

Supervising lifeguards, tracking breaks and lunches; training all employees

on safety skills and customer service. Rescuing swimmers in danger of

drowning and administering first aid.

Certified Nurse's Aide Employed Jan. 2003 - Dec. 2003

Whisperwood Rehab & Nursing Lubbock, TX

Taking vital signs, helping with some medical procedures, assisting

patients entering or leaving their beds, tidying patient's rooms,

delivering messages and providing patient hygiene.

Education

Pursing Associate's Degree Attended Aug. 2007 - Dec. 2007

Saint Phillip's Community College San Antonio, TX

High school diploma Attended aug 2001 - jun. 2001

Monterey High School Lubbock, TX

Obtained diploma with overall 3.54 GPA; various community service projects

with local middle schools.

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