Customer Service Security Officer

BINIYAM KEBEDE

**** ******** ***** **. ** R* Silver Spring, MD 20912

Cell Phone: 240-***-****

E-Mail: biniyy6yahoo.com

EDUCATION:

Associate of Science in Nursing December 2015

Montgomery College, Takoma Park, MD

Kombolcha Secondary School, High School Diploma May 2004

Kombolcha, Ethiopia

OTHER SKILLS AND QUALIFICATION:

• Active U.S Government TOP Secret security clearance.

• Bilingual-fluent in both English and Amharic.

• Able to make difficult decisions in stressful situations.

• Exceptional ability to identify problems and report information to appropriate personnel.

• Remarkable ability to understand and follow specific instructions and procedures.

• Superior ability to resolve complaints and concerns and provide quality customer service.

• Proven ability to effectively communicate in diverse environments

• Strong observation skills.

LINGUISTIC

• Read, write and speak in clear and concise grammar in Amharic and English

• Ability to conduct accurate translation and interpretation of on-going conversation

• Translated English to new coming students at Montgomery college

CERTIFICATION:

• VA unarmed security officer

• MD unarmed security officer

TRAINING:

• Microsoft Office Suite

• Multimedia soft where

• Data Intry

• SQL Server DBA

PROFICIENCIES:

MS Word,MS Excel, MS Outlook, MS PowerPoint

EXPERIENCE:

Guardsmark security LLC April 2013 to Sept 2014

• Worked as a security officer in Lockheed Martin site at Gaithersburg location

• Maintain the safety and security of Lockheed Martine employees by access controlling,

interior, exterior, vehicle patrolling.

• Monitor and respond for alarms on Picture perfect, Receptors, Lenel, and Manitou, and

monitors multiple surveillance video cameras.

Eris Security Company June 2013 – Feb 2014

• Worked as security officer at Colombia site

• Monitor and respond for alarms on Picture perfect, Receptors, Lenel, and Manitou, and

monitors multiple surveillance video cameras

• Maintain the safety and security of employees by access control.

REFERENCES

References are available up on request.

Contact this candidate