Accounts Payable Management

Michael Christensen

***** ** **** **

Vancouver, WA 98682

Home: 360-***-****

Cell: 503-***-****

Email: *******.*.***********@*****.***

Summary of Experience:

. I have over 10 years of management, programming, training, and support

experience in software, hardware, and network systems, including 7

years of experience with multiple Epic applications.

. I am certified in Epic ASAP, OpTime, and Chronicles up to version

SUM09. I will be certified in Epic Orders by Feb '11.

. My current duties include Epic application management and coordination

of Kaiser Permanente's Emergency Department Patient Care Management

Application (Epic ASAP) and Epic OpTime.

. I possess exceptional proactive leadership, organizational,

oral/written communication, interpersonal, analytical, and problem

resolution skills. I thrive in both independent and collaborative work

environments and am able to easily grasp and put into application new

ideas, concepts, methods and technologies.

Technical Summary:

Epic Applications: Epic ASAP, OpTime, Chronicles, Orders

Languages: Visual C++, JAVA,Visual Basic, C, C++, ASP, HTML, Perl,

JavaScript

Web Tools: Macromedia Dreamweaver, Microsoft FrontPage, Home Site,

Microsoft Visual InterDev.

Databases: SQL, MySQL, Access, knowledge of MS Analysis Services

Education: I am currently working toward a BA in Computer

Science/Engineering from the University of Portland, with only one course

remaining, to be taken in Fall '10. I studied Pre-Med for 3 years as well

at the University of Portland.

Detailed Experience:

Kaiser Permanente, Portland, OR

Applications Coordinator - ASAP and OpTime

January 2007 to Present

I am certified in Epic ASAP, OpTime, and Chronicles up to version SUM09. I

will be certified in Epic Orders by Feb '11. My duties include complex

application management, implementation of major Epic upgrades of the

Emergency Dept, and coordination of KP's ASAP ED and OpTime application. I

was the lead for implementing the ED Observation Unit, creating an

additional $2.2 million annual profit for Kaiser. I possess a vast

knowledge of these applications and their configuration. I facilitate a

team approach to achieve organizational objectives, increase productivity

and enhance employee morale. I demonstrate vast knowledge of medical

terminology in order to communicate and work in partnership with

clinicians.

Kaiser Permanente, Portland, OR

KP Health Connect (Epic) Site Specialist

September 2003 to January 2007

Duties included the management and supervision of support personnel and

performing as lead for multiple KP Health Connect Epic program deployments

throughout the Northwest region. These deployments included Epic Care

modules: ASAP, Inpatient, Ambulatory, Tapestry (Referrals), Cadence

(Scheduling), Practice Management, and various upgrades to these modules. I

provided direct and immediate end-user support services and training to

patient care teams in clinical work settings at five KP buildings to

facilitate the introduction, acceptance, integration, and effective use of

KP Health Connect Epic Care. Duties also included training, support, and

troubleshooting, of other applications, such as Lotus Notes, Results

Reporting (a medical report system). I have also trained, supervised, and

mentored up to 20 support personnel and performed as lead for multiple Epic

program deployments at Kaiser.

Intel Corporation, Hillsboro, OR

Programmer/Web Developer - Intern

May 2002 to August 2002

Duties involved the design, development, presentation, and communication of

the Next Generation Information Platform (NGIP) Support Portal, using SQL,

ASP, and JavaScript. This support portal was designed to consolidate all

documents, links, indicators, and general information for the various

support teams to provide better efficiency and ease of use. I developed

SQL queries on numerous databases in order to track metrics and indicators

regarding NGIP Support. I wrote and presented Project Requirements

Documents, design documents, project plans, and points of contact for each

of the projects described above.

University Of Portland, Portland, OR

Web Developer

February 2002 to June 2002

I utilized SQL, HTML, ASP, Dreamweaver, and FrontPage as a student web

developer for University Of Portland web page. This site received the

Educational Gold Medal for overall use and ease of communication in the

Educational Western District, including 14 states and 2 provinces.

INTEL (Siemens), Hillsboro, OR

Customer Engineer

June 2000 to March 2001

Responsible for providing quality technical services to INTEL personnel, as

part of the highest tier of issue resolution support engineers.. Technical

services included training, repair, configuration, and troubleshooting of

laptops, desktops, servers, software, and hardware. I was in charge of

network administration and maintenance of user and computer domains. I

also trained new employees, at various INTEL sites across the country, on

operating, upkeep, and troubleshooting of their computer systems.

The Western Group, Inc., Portland, OR

Corporate Accounts Payable

June 1998 to July 1999

Acted as Corporate Accounts Payable Officer for wire mesh screening/mining

manufacturer's corporate offices with sales of $31 million per year.

Responsible for accounts payable and expense reports for 13 offices located

throughout the United States and Canada.

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