Customer Service Data Entry

MICHELLE JACKSON-LEBLEU

***** *********, ***. **

HOUSTON, TX 77060

HOME PHONE 832-***-****

OBJECTIVE

To obtain a challenging position within the Accounting field that

provides opportunity for advancement, and where I can utilize my

strong organizational, communication, and interpersonal skills to

contribute to the growth and productivity of the company. I have

knowledge of A/P processing, ability to work in a team environment,

good customer service, and leadership skills.

EXPERIENCE

SR. FINANCE OPERATION SPECIALIST,

JPMORGAN CHASE 2005-

PRESENT

. Printing and distribution of checks

. Monitoring check stock usage

. Balance checks utilizing an excel spreadsheet

. Void and reissue checks utilizing the software SAP

. Balance reports for Travel & Entertainment for employees on a

daily basis

. Scanning all incoming invoices and review payment documents

for Compliance

. Communication path for both internal and external customers

. Perform special projects as assigned

AP INVOICE PROCESSOR,

JPMORGAN CHASE (TEMP.) 2001-

2005

. Scan incoming invoices

. Review payment documents for compliance with Bank policy

. Verification of signature

. Data entry multiple -line invoices

. Verification of purchase order funds, transfer of non-

compliance item to error queue

. Communication path for both internal and external customers

. Performing special projects as assigned

ADMIN ASSISTANT,

JPMORGAN CHASE (TEMP.) 1999-

2001

. Assist in processing Bank statements to be mailed to clients

. Assist clients over the phone with monthly statements

. Sending and distributing faxes

. Monitoring incoming and outgoing Bank wires

. Order supplies and process phone list

SOCIAL WORKER,

GULF COAST COMM. SVC. 1981-

1999

. Educational training for children utilizing PC software.

. Educating parents to be able to help their children with

learning skills.

. Complete records and reports in a timely manner.

. Maintain weekly entries on children's progress reports.

. Setting up monthly meeting with parents and teachers to

discuss student progress.

DATA ENTRY,

I.U.T. SCHOOL OF MECHANIC

1991-1993

. Setting time schedule for interview.

. Typing and printing resumes using PC skills

. Filing and entry data in the school system

. Answering calls and conducting interviews for student to meet

clients regarding their resumes

SKILLS

. Posses excellent communication skills both oral and written,

good work ethics, and works well with the public

. Very detailed oriented, organized, and a team player.

. Able to type 50 words per minute

. Able to work the Operating System of Windows XP very familiar

with MS Word and MS Excel, and Accounting Software SAP.

EDUCATION

. Continuing Education, Texas Tech University, 1998

. Continuing Education, Houston Community College, 1993-

1994

. Texas School of Business, Associate Degree, Computer

Science, 1991-1992

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