Administrative Assistant Manager

Katherine Bonner

***********@*****.***

Cell: 503-***-****

Objective: To work as a Administrative Assistant

Summary of Qualifications:

** ****** *** ******* ******* to Director of Provider Relations

12 Monthly reporting for delegated contracts (approx 30)

13 Develop and maintain relationships with payer contacts as related to assigned monthly reports

14 Over nine years experience in Administrative and Office work

15 Enthusiastic Self Starter, Customer motivated, Team Player

16 Project Management, address issues regarding ongoing projects and logistical details

17 Provide timely processing of change orders and other required documents

18 Strong Organizational and Multi tasking skills

19 Worked Effectively with a 13-line switchboard (150 users)

20 Extensive experience managing executives’ calendars

21 PC and Mac literate, use Microsoft Office, Word, Excel, Access, PowerPoint, Visio

professional,

Act database, Outlook, People Soft, type 50 words per minute

Relevant Work History:

Contract Assistance Therapeutic Associates / NWRA: March 05 to March 06

Reporting for provider relations for approximately 30 contract payers.

In servicing approximately 150 member clinics in the state of Oregon for web based programs for

CareConnections.

Worked with development team to keep up to date on the changing website (CareConnections)

and at the same time train medical front offices in its application.

Worked independently with assigned responsibilities, creating reports in Excel based on queries

from the master Access database.

Coordinated with clinics, payers, and internal staff to solve issues with regards to effective dates

and ultimately billing.

Administrative Assistant/ Project Coordinator – Best Tel, LLC: Oct 03 to Oct 04

Met with vendors to discuss new products, traveled to sites to meet with customers to discuss

implementation plans.

Resolved customer issues, developed and presented end user training (8 trainees’ per class, up to

100 in one day), supported the Branch Manager and Sales Manager when needed.

Contacted customers to confirm service dates, answered incoming calls, arranged meetings,

dispatched and data base entry.

Secretary to workplace services Bonneville Power Administration: April 01 to Jan 02

Developed weekly and monthly reports for four work units by maintaining communication with

managers.

Coordinated managers’ daily calendar, plan meetings, conferences and scheduled travel.

Screened all calls and visitors, filing, copying, assisted staff when needed.

Maintained the master files’ of operations, and procedure manuals, initiated changes when

needed.

Applied confidentiality for all outgoing correspondence, proofread edit and revised written

materials, (regulation/policies and announcements.) Working knowledge of PBL infraction.

Education: Career track Mistake Free Grammar and proofreading – Certificate Portland OR

PCC. GED Beaverton, OR

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