Sales Human Resources

* ****** ******, *** *, Fanwood, NJ ***** ( 908-***-****

HUMAN RESOURCES ( EMPLOYEE RELATIONS ( RECRUITING

Seeking a position in Human Resources that draws on work experience and

graduate level education. Successful track record in sales, customer

service, and administration. Excellent communication skills. Quick-study on

new technology. Highly focused, goal-oriented team player. Fluent in

Spanish. Skills include:

Scheduling & Event Relationship Management Project Coordination

Planning

HR Support & Training Administration Special Projects

MS, Human Resource Management

PROFESSIONAL EXPERIENCE

MARRIOTT INTERNATIONAL, INC 1999 to 2009

NJ Marriott Regional Sales Office, Somerset, NJ

Sales Manager 2006-12/2009; Sales Assistant 2005-2006

Qualified, responded and closed on electronic opportunities, and leads

generated by Marriott's Global Sales Organization and the Enterprise Sales

Team. Previously provided sales support to Northeast team.

. First Manager in Eastern Region to earn 100% on quality review.

. Nurtured and cemented client relationships as evidenced by steady stream

of repeat business and loyal client database. Key member of the 2008

Eastern Regional Sales Office of the Year.

. Previously supported Regional Sales team project management tasks,

including creating group agendas/schedules, generating contracts, and

communicating with internal and external clients.

. Played key role on the sales team to support groups and meetings in the

Northeast Region, completing detailed follow-up, recordkeeping, and

ongoing client communications.

Marriott Customer Care and Sales Center, Somerset, NJ

Customer Care Specialist / Human Resources Assistant 1999-2005

Negotiated lodging for individuals and groups. Provided onsite HR support.

. Delivered career transition, training, and counseling support when

Reservation Center closed.

. Assisted Corporate HR in the facilitation of resume writing classes and

other career services.

. Trained and developed new Customer Care Specialists.

EDUCATION & TRAINING

Masters of Science, Human Resource Management, 2005

Robert J. Milano Graduate School of Management and Urban Policy, New

School University, New York, NY

. Selected Course Work: Compensation Management, Technical Strategies for

HR, Cultural Diversity for HR Professionals, HR Strategic Planning and

Development (list available)

. Thesis & Papers

- Training of Low-Skilled Employees in the Hotel Industry

- Technology in HR: Online Recruiting;

- Recruitment and Retention at the Marriott Reservation Center

Bachelor of Arts, Psychology, 2002

Rutgers University, New Brunswick, NJ

Marriott-sponsored training focused on sales, customer service, and

technology

OTHER

Skills: Microsoft XP, Word, Excel, Outlook, MARSHA, Sales Force Automation,

Internet Explorer

Volunteer: Coach/Mentor, Plainfield Pop Warner Midget Cheerleading, 2010 to

present

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