Kristela Katro
Milton, MA *****
********@*****.***
Dear Sir/Madam,
I would like to express my strong interest in your Outreach Coordinator position in support of the
Synergy Personal Health Management Program.
I am a graduate of the College of Public and Community Service at U-Mass Boston where most
of my undergraduate work evolved around health care policy. I have developed the test for
Medical Interpreters currently used by Boston area hospitals and taught on numerous occasions
the Medical Interpretation Certification courses at Boston Area Health Education Centers.
I bring with me over ten years of experience working in and with health care organizations where
I have developed, implemented and managed many outreach projects. My recent work
experience evolved around managing two very important outreach projects in collaboration with
the center for Medicaid and Medicare. I worked exclusively with providers, patients and the
managed care team to increase the enrollment of patients in the Tobacco Control and Prevention
Program and Neighborhood Diabetes Program.
I recently graduated from Curry College with a Master’s degree in Business Administration.
Most of my graduate studies evolved around health care delivery systems, specifically patient
care and prevention. During my two year course of study, I researched and presented my
findings through high impact power point presentations.
What I will bring to your company along side many years of experience and graduate level
education is a strong communicator and presenter, excellent research and writing skills, a team
leader as well as a team player who is able to multitask, work well under pressure and on
multiple projects simultaneously.
I hope that you will take your time to look over my resume and further discuss with me how I
can be an asset to your company and help reach its goals.
Thank you in advance for your consideration!
Kristela Katro
Kristela Katro
140 Audubon Road
Milton, MA 02186
********@*****.***
Objective Seeking a position as an Outreach Coordinator within the health-care
industry where I can best utilize my skills and experience.
Education
October 2010 Curry College Milton, MA
Masters of Business Administration
EMD Millipore Green Sustainability Program
• Capstone Project Manager
December 2007 University of Massachusetts Boston, MA
College of Public & Community Service
B.A in Legal Studies and Community Planning
Experience
01/2009-05/2010 Boston Medical Center
South Boston Community Heath Center Boston, MA
Outreach Project Manager
• Identified & promoted initiatives to non- English speaking populations
• Served as a liaison between patients, providers and insurance companies
once patients enrolled in such initiatives
•Managed Electronic Medical Records for the specific target population to
measure program outcomes
06/2007-12/2008 Boston Medical Center
South Boston Community Health Center Boston, MA
Patient Financial Services Department
Grant Writer/Financial Counselor
• Assisted the CFO in identifying and writing grant proposals
• Assisted patients in applying for various programs using the
Virtual Gateway System
•Developed educational materials pertaining to access to health care for
use by local organizations
05/2006-06/2007 Boston Medical Center
South Boston Community Health Center Boston, MA
Managed Care Department
Outreach Coordinator
• Worked with area hospitals and local and state organizations to ensure
proper patient referrals
• Prepared and conducted several outreach initiatives to local housing
units.
• Prepared and conducted several cultural competency trainings for
hospital staff.
05/2005-06/2006 Boston Area Health Education Center Boston, MA
Medical Interpreting Certificate Program
Course Instructor
08/1997-05/2006 Medical Interpreter/Translator
Massachusetts General Hospital and its affiliated Boston, MA
Community Health Centers
Beth Israel’s Deaconess Medical Center and its affiliated
Community Health Centers
References available upon request.