Assistant Administrative

CHARLOTTE Y. HEFLIN

*** ****** **** ******

Speedway, Indiana 46224

317-***-****

PERSONAL ASSISTANT

My 20+ years experience as an Administrative Office Assistant has afforded me the experience as

a Personal Assistant. The difference is an Office Assistant performs office related duties and the

Personal Assistant performs various outside duties as assigned by his or her employer. Office

employment is no longer fulfilling for me because I’ve become bored with being stationary most of

the day and being a Personal Assistant will allow me more freedom to move around as I perform

the varied tasks assigned, such as shopping, delivering or picking up items, etc. I am a person of

integrity, able to keep discreet matters discreet, do not discuss financial information with anyone,

and can be fully trusted.

Employment History:

L’Acquis Consulting Engineers: November 2004 - Present

Engineering Assistant –

Perform correspondence support, monitor meeting itineraries, office supply inventory, interact with

office machine vendors, travel arrangements, prepare package shipments, Create PowerPoint

slides as instructed, maintain spreadsheets for all incoming & outgoing engineering plans for

engineer review.

Eli Lilly & Company: May 2002 - May 2004 (2-yr Contract)

Executive Administrative Assistant to Director of Research & Development

Performed correspondence support, scheduled international meetings & webcams as well as

travel arrangements, office supply inventory, interacted with office machine vendors, prepareed

package shipments, Created PowerPoint slides as instructed, Conference room meeting-set up.

Electronic Data Systems (EDS): July 1992 - January 2002 (Laid-off)

Provider Relations Assistant

Assisted Indiana Medicaid Provider’s with inquiries pertaining to claims submissions & payments.

Assisted with planning the annual Provider training seminars.

Third Party Liability Analyst

Researched Medicaid-paid medical expenses for personal injury accidents involving Medicaid

recipients which entailed interacting with attorneys for settlements amounts for recoupment to the

State.

Summary:

I am professional, reliable and efficient at multi-tasking. I follow instructions thoroughly and will not

hesitate to ask questions. I believe I would enjoy being a Personal Assistant to someone who is

fair, honest, and enjoyable to be around.

Thank you

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