Torrance E Hamilton

*** * ******* **

Bloomington, IN

812-***-****

abhul4@r.postjobfree.com

Objective

Seeking a fulfilling career in pharmaceutical sales where I can share my

experience, positive attitude and strong interpersonal skills to work at

building relationships with clients and prospects in order to increase and

maintain a strong book of business and ultimately ensure profitability

Summary of Qualifications

. Strong communication and management skills with a positive attitude

cultivated through working as a retail manager and business owner

. Effective organizational and strong analytical skills demonstrated

while working as a retail manager/buyer and volunteer tournament

director

. Valuable problem solving skills demonstrated through work as a retail

manager, small business owner and as a tournament director for local

Junior League Baseball

. Awarded the Distinguished Insurance Agency designation the past two

years (2008, 2009) as an insurance agency that provides an OUTSTANDING

CUSTOMER EXPERIENCE by J.D. Power & Associates

. Various sales awards, including, AFLIC from 2004-2006 and Team" I" on

eight occasions.

. Excellent interpersonal skills, phone manner, and office etiquette.

Experience

September 2010-February 2011

Business Development Manager

Rainbow International Restoration & Cleaning of Bloomington and Spencer

. All Business Development, marketing, advertising and public relations

for this franchise location.

. When necessary, assist on communication with customers.

. Maintaining a schedule both inside and outside our office, where I

meet with both prospects and current customers on a weekly basis.

September 2003-September 2010

Agent

American Family Mutual Insurance Company

. Selling, marketing, advising clients on property & casualty, life &

health insurance products.

. First line underwriter, assessing property & casualty and commercial

risks prior to binding coverage.

. When necessary, lend assistance to the claim process.

. Maintaining a schedule both inside and outside my office, where I meet

with both prospects and current customers on a daily basis

. Responsible for managing staff of up to three office assistants

. Responsible for new employee hiring and training.

1998-2002

Owner/Manager

GAH! Productions Sports Marketing & Management

. Developed Sporting events for the purpose of raising money for

charities or organizations in the Bloomington area

. Oversaw every aspect of event management including marketing the

events, scheduling game times, recruiting participants and sponsors,

securing sites for events, etc

. Recruited, coordinated, trained and supervised volunteers for events

1987-2003

Retail Manager and Buyer

TIS College Bookstore

. Hired, trained, developed, and supervised a sales staff of 4 to 12

part-time and full-time employees

. Bought merchandise and maintained budget for department with sales

volume of over $1,000,000

. Organized and implemented various store promotions including "Customer

Appreciation Day" in which over 1000 people attended

. Wrote and presented seminar entitled "Promotions that Work" at the

Illinois Assoc. of College Bookstores

Education

May 2000

Master of Science - Sport Management/Athletic Administration

Indiana University- Bloomington

May 1989

Bachelor of Arts - History

Indiana University - Bloomington

May 1984

General Education

Bloomington High School North

Technology/Office Skills

Microsoft Office Applications

. MS Word

. MS Excel

. MS PowerPoint

. MS Publisher

Internet and Email Applications

. Outlook

Adobe Acrobat Standard and Reader

Xactimate estimating software

Typing: 50+ WPM

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