Ms. Addriane Fitzgerald
PO Box ***** Detroit, Michigan 48209
Cell: 313-***-**** Home: 313-***-****
Email: ******************@*******.***
Highly Motivated and organized individual who is an easily approachable
team player possessing over ten years of Office Clerical Experience on a
Senior/ Executive level. Provider & Member correspondence, Medicare and
Medicaid Policies PHI and HIPAA educated.
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Administrative Secretary (Temp)
December 2009 - September 2010
Henry Ford Health Systems (Act One) SBHI - School Base Health Initiative
Program
. Answering high volume calls, Meet and greet clients and visitors.
. Create and modify documents using Microsoft Office programs, internet
programs and Macros.
. Perform general clerical duties to include but not limited to:
photocopying, faxing, mailing, and organizing filing system. .
. Sign and Distribute mail, Research, purchase office furniture and
supplies balance purchases and accounts
. Coordinate meetings, conferences, maintain and distribute weekly staff
schedules also Support staff in project based work
. Notarizing Documents Data Entry, Tech Support, Updating MCIR (Michigan
Care Improvement Registry)
. CPT, ICD 9 Coding Corrections
. Over seeing special projects for school based programs
Executive Secretary October 2008
- April 2009
Senior Care at Wishard Hospital
. Coordinating Special Projects, to improve the function of
communication in divisions of senior care
. Provide high level Executive secretarial support to four Directors in
Senior Care
. Assist in the coordination of communication between different
associates/affiliates in Senior Care
. Process Extended Care Billing information and Coding for providers and
generate weekly reports
. Creating Macros and Databases Researching CPT, and ICD9 Codes to
update Billing Sheets
. Medical Transcription for physician follow up
. Organize meeting developments between Employee's and facilities on and
off campus
. Dictate, prepare PowerPoint presentation, correspondences for medical
seminars
. Manage and organize Conference room(s) schedules, filing/retrieval
system
. Balance Purchase Orders, reimbursements and keep curriculum vitae for
the faculty.
Project Coordinator /Credentialing Specialist (Temp)
July 2008 - October 2008
Methodist Cardiology Physicians
. Creating Excel Performa's to calculate WRVU's
. Scheduling Meetings, Dinner RSVPs, Travel arrangements, Recruiting
Physicians
. Contract Preparations, interview preparation, Billing reimbursements
. Recruiting Cardiology Physicians, preparing orientation for new hires
. Creating Job Descriptions for personnel, researching
. Organizing Records Creating Master Data Sheets for easy access and
reorganizing filing system.
. Assisting 10 physicians, 4 Department Heads, The Administrator of CV
Projects and Dir MCP & CV Strategic Planning
. Processing Physician Applications, updating credentialing information,
malpractice insurance info, and licensure
Senior Administrative Assistant March
2008 - June 2008
Golden Rule Insurance /All Med (Temp)
. Spread Sheet Preparation
. Schedule Meetings, Supervision of sales staff
. Provided Support for a group of six people, the executive Director of
Sales
. Create and maintain daily summary reports.
. Prepare gatherings for company events
. Manage Daily Statistical Data Reports
. Confidential Corresponding with applicants and inter office affiliates
. Assist in processing incoming applications.
. Filing, general fulfillment duties
. Coordinating meetings, taking meeting minutes
. Making accommodation for members of staff and visitors.
Office Manager Promoted to Property Site Manager January 2006 - February
2008
AMAC Construction / AMAC Property Management
. Supporting the CEO/President of AMAC Construction and Property
Management
. Supervising a staff of eight people.
. Recruiting Hiring and Interviewing Potential staff
. Negotiating with Vendors, Contractors, Potential Tenants and the
suppliers.
. Corresponding with Vendors and Investors
. Editing and drafting Confidential Correspondence Letters.
. Coordinate special projects as they arise (Travel program, website,
Executive Conferences, etc.)
. Creating Macros and Databases
. Creating and editing legal Contracts trusted with highly confidential
and proprietary information
. Provide Leasing statistics and monthly budgets to owners of
Properties, and investors.
. Bank Deposits, Accounting, Report Running, Staging model apartments,
increasing curb appeal.
. Marketing, Property, Attending court proceedings, Notarizing
evictions, Contact for bailiffs, Resident conferences, etc.
. Act as liaison with IT department on telephone and computer network
systems support and perform low level computer, printer and network
self trouble-shooting.
. Order office supplies; maintain proper maintenance of office equipment
as needed.
. Other administrative duties include filing maintenance of
administrative files, answering telephones.
. Greeting and addressing direct concerns of residents and visitors.
. Preparing monthly reports, email corresponding, appearing in court for
evictions and or legal arrangements.
Administrative Assistant Triage/Post Operation (Temp)
July 2005 - January 2006
Henry Ford Hospital/Act One Personnel Detroit, Michigan
. Provide administrative support for two Physicians, triage patients for
post op visits.
. Scheduling for patients, update and maintain minutes for each
meeting.
. Managed monthly budget to identify cost center charges for supplies
. Prepare budget presentations in PowerPoint for total amount spent each
month.
. Worked with the primary office and (private practice) when scheduling
appointments.
. Arrange travel and itineraries (hotel, car and air travel) for
Physicians. (Chairman of Orthopedics)
. Create and maintain patient files, coordinate and adjust daily
schedules along with the staff nurse.
Medical Records Coordinator/Department Head June
2004 - July 2005
Tendercare Manor Southgate, Michigan
. Maintaining Medical Records, Disposing of Records, Storing Medical
Records
. Implementing CPT, and ICD 9 Coding for Quest Diagnostics
. Transcribing Physician Orders onto Lab Requisitions
. Admission Coordinating and Preparation
. Marketing New Residents
. Scheduling Ancillary Services
. Attending Patient Appointments & Consults
Office Manager April 1999 -Jul
2001
Social Security Administration
. Preparing files for subpoenas, dictating minutes for staff meetings,
typing memos, distribution of mail, Data Entry, U.S. Treasury Check
Return, Data Transcription, filing, faxing, file upkeep. Etc.
Microsoft Office Programs
Care Plus
People Soft, Lotus Notes
Microsoft Outlook
HFHS Mainframe
Microsoft Project
OneSite
MCIR (Michigan Care Improvement Registry)
University of Phoenix
Major Healthcare Administration
State of Michigan Notary
Expiration 2014
Typing - 65 wpm
References and Recommendations are available upon request[pic]