Engineer Management
Resume:
JAMES ALBRECHT
Round Rock, Texas 78665
abhud2@r.postjobfree.com
SUMMARY
Systems Engineer with over twelve years of technical experience, specializing in VMware virtualization
technologies and Citrix
EXPERIENCE
Northrop Grumman / Veterans Administration, Austin, Texas Apr 2010 -
Present
Sr. System Administrator
• Citrix Presentation Server 4.0/4.5, XenApp 6 support and administration
• Install, publish and test Windows 2003 Server applications on Citrix Farm
• Installation, patch management, issue resolution and change management of Windows NT 4
Server, Windows 2000 Server and Windows 2003 Server utilizing CA Unicenter Service Desk /
CA CMDB software
• Support a variety of applications utilized within the VA to ensure Veterans personal data is
protected and secure, Computer Asset Management System, Stoplight Reporting Tool and in-
house written applications
• Citrix environment disaster recovery plan testing
• Microsoft Active Directory and Group Policy management
• Vsphere utilization to support Windows Virtual Machines under ESX
Terminal B / Texas Cardiovascular Consultants, Austin, Texas Oct 2008 – April 2010
System Engineer
• VMware ESX4i and ESX3.5i management
• VMware Server for Windows management
• Corporate Citrix Xenapp 4.5 with updated components for Xenapp 5, XenServer 5.x farm
management including Web Interface, Citrix Secure Gateway, Secure Ticket Authority, Zones and
upgrades
• Installing, publishing and testing of Windows 2003 Server applications on a Citrix Farm
• Microsoft Active Directory and Group Policy
• RightFax Fax Server management
• General IT hardware and O/S issue resolution, patching and network management
• VB Scripting to automate repetitive tasks
• EMC AX4-5 Storage management
Dell Computer Corporation, Round Rock, Texas 2007 – Oct 2008
System Engineer (Solutions & Delivery)
• Technical lead - implementation of server virtualization program with goal of reducing 20,000
physical servers with a 20:1 consolidation ratio
• Responsible for day to day management of VMWare ESX 3.5 farms, including provisioning, patch
management, security, issue resolution, upgrading from ESX 2.5 to ESX 3.x, Platespin, and
change management using Remedy change management software
• Installation, patch management, issue resolution and change management of Windows NT 4
Server, Windows 2000 Server, Windows 2003 Server using Remedy change management
software
• Define and document virtualization standards for US and international datacenters projects
• Specify SAN storage requirements and coordinate migration methodologies with application
development engineers and network services
• Provide training to US and international datacenter technicians
Dell Computer Corporation, Round Rock, Texas 2004 - 2007
System Engineer (Platform Life Cycle Management)
• Support and build VMWare ESX production infrastructure and provision development virtual
machines using VMWare Virtual Center
• Migrate legacy ESX versions to ESX 3.x, preparing for expansion to production virtual machines
• Update server bios, firmware, drivers and VMWare patches related to applications and security
• Wrote C# application to reduce ESX v2.5 virtual machine provisioning time and VisualBasic
application to enable hot fix deployment verification
• Production Citrix Level 2 application and patch deployment support, including travel to Ireland
datacenter for Citrix farm stabilization
• Hardware and operating system issue resolution
Dell Computer Corporation, Round Rock, Texas 2003 - 2004
System Engineer (Server Operations)
• Support production and lab hardware and core O/S
• Manage and automate IIS Log file collection from production web servers
• Production Citrix environment level 2 support
• EMC SAN hardware support for production and development environments
Dell Computer Corporation, Round Rock, Texas 2000 - 2003
Dell Online System Engineer
• Over see the collection of log files from Production Web Servers
for the Eintelligence metrics team
• Install Windows 2000 Advanced server on Development and Production servers
• Deploy applications for the development team to the Online Production servers
• Inventory labs to verify equipment locations
• Troubleshoot Hardware/Software issues that arise on Production servers
• Attend meetings about my projects to input ideas, suggestions, concerns
Dell Computer Corporation, Round Rock, Texas 1998 - 2000
Major Account Server Support Technician
• Troubleshoot server hardware problems over the phone.
• Provide base Windows NT and NetWare Operating System installation and
troubleshooting support.
• Input trouble ticket data into call logs.
• Dispatch parts and or service as required by customer.
Computer Science Corporation, Austin, Texas 1997 - 1998
Level 4 C.E.
• Service calls to offices with computer and network related problems.
• Build up and configure IBM and OEM machines for use in offices and labs.
• OS/2 Warp, and Lotus Notes Programs, also studying NT Server 4.0 .
• Data Entry for Outsourcing project.
COMPAQ, Austin, Texas 1995 - 1997
Level II Production Technician
• Training new technicians in test procedures and company policies during a complex
reorganization.
• Setting up, configuring and maintaining a five user Novell Network Server.
•Debugging and repairing multiple topologies of Network Interface cards using an oscilloscope,
multimeter, schematic and other electronic equipment.
• Hand soldering through hole and Surface Mount components to printed circuit board.
•Using IBM compatible Operating Systems including DOS, Windows, Windows 95 and MS Office
Suite.
• Identifying and working with small electronic components.
•Setting up test equipment and building cables to meet specifications for Token Ring, Ethernet,
Arcnet and TCNS topologies.
•Using problem solving skills to resolve hardware and software issues in order to improve test
procedures.
• Maintaining excellent job ratings and attendance.
THOMAS CONRAD CORPORATION, Austin, Texas 1994 - 1995
Quality Auditor
• Performed random Process Audits of network adapters from manufacturing lines.
• Performed ESD audits.
• Entered data obtained from audits into database.
EDUCATION
Advanced Computer Electronic Technology, 1992-1994
Texas Vocational School Victoria, Texas
Principles of Computing, 1991 Victoria College Victoria, Texas
Freer High School Freer, Texas 1984
CERTIFICATIONS
Associate Degree in Applied Technology
Certified by the Electronics, Inc.
Microsoft MCSE
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