Customer Service Administrative Assistant

*** ***** ******** ***. #*, South Amboy, NJ

Self-motivated, detail-oriented, skilled and personable Administrative Assistant with 20 years

experience providing consistent, approachable customer service and full range of general office

support.

SKILLS

Intermediate knowledge in the following operating systems, software packages and

web technologies:

Mac OSX up to 10.6.2 Illustrator CS3 QuarkXPress Up to Version 6

Windows XP Photoshop CS3 Various FTP programs

InDesign CS3 Acrobat CS3 Digital Photography

Microsoft Office 2008 Dreamweaver MX 2004

Some experience with the following web technologies/languages:

Wordpress

HTML/CSS

ADMINISTRATION / CUSTOMER SERVICE EXPERIENCE

• Developed and maintained consultation with a multitude of clients and vendors

• Efficiently scheduled appointments and responded promptly to inquiries via email and telephone

• Excellent interpersonal, organizational and written communication skills

• Success streamlining office processes to increase efficiency and improve service

• Strong Reception skills

• Strong Multi-tasking capabilities

• Intermediate typing ability

• Strong Data Entry ability

• Organized and Conscientious

• Adapt quickly to new and evolving work environments

GRAPHIC DESIGN EXPERIENCE

• Conceptualized, created and produced Ad Campaigns, Direct Mail pieces, Newsletters, Corporate Collateral,

Outdoor Advertising, Trade Show materials and many other forms of marketing strategies in a team environment

• Developed logos for corporate identity

• Creative, resourceful, and pro-active

• Possess ability to meet deadlines

• Wrote copy for print as well as web when needed

• Oversaw design aspects from initial client contact through delivery of services

• Created color and b/w ads for publication in major state and local area newspapers as well as upscale magazines

• Prepped files for Pre-Press

• Shot and re-touched digital photos to be uploaded to the company website

• Converted images to web format, then uploaded them via FTP (Continued on next page)

• Managed and edited content through the back end of sites

• Transferred website domains to preferred hosting providers

• Possess Troubleshooting Capabilities

• Created, vectorized, sized and proofed artwork for Promotional Products

• Executed layout and design of 4-12 page four color circulars, flyers and mailers.

• Designed window signs for large-scale color output.

• Created sales tags, forms, POS displays and sales guides

EMPLOYMENT

2005 – 2010 Freelance Graphic Designer, VIDA Design & Advertising, Union, New Jersey

2000 – 2004 Graphic Artist, SJS Specialty Company, Manalapan, New Jersey

1998 – 2000 Graphic Artist, Nema Associates Newark, New Jersey

1997 – 1998 Production Artist in Retail Advertising Dept., Nationwide Computers Edison, New Jersey

1995 – 1997 Asst. Advertising Coordinator, Branch Brook Company - Hazlet, New Jersey

EDUCATION

Kean University, Union, NJ

B.F.A. in Visual Communications/Graphics

Middlesex County College, Edison, NJ

A.A.S. in Marketing Art and Design

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