Project Developer Engineer Sales Management .Net

Abdul Hafiz Murthuza [pic]

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Email: ***********@*****.***

Mobile: 562-***-****

Experience Summary

. 11+ years of experience in Architecting, Designing, Developing and

implementing the software solutions in the IT Industry.

. 4+ years of work experience in Healthcare IT with Payers such as

Molina Healthcare, AETNA and Commercial and Sales Force IT experience

with Abbott Vascular.

. Extensive experience in Sales Force Incentive Compensation Management

solutions ZS PRISM and JAVELIN.

. Extensive knowledge of QNXT 3.4, 2.6 - Healthcare Payer Solutions.

. PAHM Certified- Professional, academy for Healthcare management from

Academy for Healthcare Management

. Specialized in architecting Enterprise Application Integration ( EAI )

solutions using BizTalk Server 2004/2006 and have good knowledge of

BizTalk 2006 R2 / 2009 / 2010 & ESB.

. Good Knowledge of Service Oriented Architecture ( SOA ) and Proficient

with Web Services framework, writing XML based Web Services and

Windows Communication Foundation ( WCF )

. Proven experience in implementing sequential workflow using Microsoft

BizTalk Orchestrations and good knowledge of Windows Workflow

Foundation ( WWF ).

. Microsoft Certified Solution Developer ( MCSD.NET ) in .NET Windows

and Web technologies.

. Good knowledge of HL7 and Extensive experience in implementing HIPAA

X12 EDI transactions such as 834, 820, 837 I/P and NCPDP 5.1 using MS

BizTalk Server 2006 \ HIPAA Accelerator to load data into QNXT

database.

. Extensive RDBMS experience in Ms SQL Server 2000 / 2005, SQL Server

Integration Services ( SSIS ), Oracle 8.x.

. Experience developing reports using Oracle Reports 6i, SSRS and Crystal

Reports.

. Proven experience in Internet, Intranet, Extranet Web application and

Windows applications using ASP.NET, C#, VB.NET, ADO.NET, XML and

DHTML.

. Proven experience in Analyzing and providing solution recommendations for

issues in existing systems.

. Involved in developing Proof of Concept (POC) to propose .NET solutions

to re-engineer legacy solutions facing critical performance issues and

Maintenance issues, using Multi-Threading and ADO.NET in a Multi-Core

processer environment.

. Proven experience in leading technical project teams and involvement in

complete SDLC for many projects and have taken Quality Assurance

initiatives at Project level.

Technical Skills

Operating Windows 2003/XP/2000/NT/9x

Systems

IDE Visual Basic 6.0/5.0, Visual Interdev 6.0, Visual

Studio.Net, Front Page

.NET C#, VB.Net, ASP.NET, Web Services, .NET Remoting,

Technologies ADO.NET, .NET-Com Interop, .NET Framework 2.0/3.0, WCF

, WWF

Web Technologies ASP.NET, SOAP, VBScript, CSS, HTML, DHTML, Java

Script, IIS 6.0, XML, XSLT, Web Services

RDBMS MS-SQL Server 2005, 2000, SSIS, Oracle 8.x, ERwin

Healthcare Apps QNXT 2.6, 3.4, FACETS, HIPPA EDI X12 834, 837I, 837P

, NCPDP 5.1, HL7

EAI BizTalk Server 2010 / 2009 / 2006 / R2 / 2004, ESB, SSIS

Tools and SSRS, Oracle Reports 6i, Crystal Reports 8.x, Ms-VSS,

Utilities Ms-Project, Visual Studio 2005/2003, Macromedia Flash,

and Adobe Photoshop.

Misc BMC Control-M, CA AutoSys, Diplomat, COM+, MSMQ,

Design Patterns, Use Case estimation, ZS PRISM, ZS

JAVELIN.

Education

Master of Computer Applications (MCA) from IGNOU, New Delhi, India.

Bachelor of Computer Science (B.Sc.) from University of Madras, Chennai,

India.

Certifications

MCSD.NET - Microsoft Certified Solution Developer in .NET.

PAHM - Professional, academy for Healthcare management from Academy for

Healthcare Management

CCP - Cognizant Certified Professional in Healthcare from Cognizant

Academy.

Certified Solution Developer in Oracle 8.0 and Developer 2000 from Orchid

Soft Systems.

Employment History

Senior Software Consultant with Select Source Int'l, MN from Dec 2008 -

Till date.

Senior Associate with Cognizant Technology Solutions, NJ from Mar 2004 -

Nov 2008.

Senior Programmer with TalentPro Inc, India (formerly ProLease) from Aug

2003 - Feb 2004

Programmer with Icon Infotech, India from Mar 2001 - Jun 2003

Application Programmer with BSNL, India (formerly DoT) from Jul 1999 -

Jan 2001

Professional Experience

Project: Pharmacy NCPDP 5.1 BizTalk Implementation

Abstract: This is a BizTalk implementation project to migrate the legacy

NCPDP 5.1 Pharmacy encounters inbound processing system to BizTalk 2006

process due to performance issues in the legacy system because of Huge

files that need to be processed (~100 MB Files). This project involved

architecting, designing and developing the BizTalk solution to handle the

NCPDP 5.1 transaction with the Pharmacy vendor RxAmerica.

Client: Molina Healthcare Inc., CA.

Role: BizTalk Architect \ Developer

Environment: BizTalk Server 2006, Visual Studio 2005, Enterprise SSO, MS

SQL Server 2005 / 2000, XML, COM+, MSMQ, QNXT 2.6/3.4, EDI NCPDP 5.1,

HIPAA Accelerator 3.1, C#, VB.NET, ADO.NET, AutoSys

Contribution:

Lead two member BizTalk development team.

Designed BizTalk Solution Architecture for the NCPDP 5.1 Pharmacy

transaction with the vendor RXAmerica.

Mentored Development Team members for BizTalk Solutions development.

Developed BizTalk Schema for NCPDP 5.1 and assisted in developing BizTalk

Orchestration in BizTalk server 2006.

Developed BizTalk Map employing different standard built-in functiods.

Designed and Developed BizTalk De-batcher Pipeline component to De-batch

the NCPDP 5.1 file into multiple messages with configured number of

records per message.

Developed custom functoids to access context attributes in the BizTalk Map

those are promoted in the receive pipeline.

Developed Windows Service for Pharmacy ClaimId generation and population

into MSMQ.

Developed COM+ Serviced component to pop ClaimId from MSMQ and assign it

to the Disassembled BizTalk NCPDP messages using C#.

Developed OPENXML stored procedure to load BizTalk XML messages in to SQL

Server database.

Deployed and Tested the BizTalk solutions in the System Testing and UAT

environment.

Project: WA ASO TPA Setup - EDI BizTalk Implementation

Abstract: This project is to setup Molina Healthcare as a TPA (Third Party

Administrator) to process Mental health claims on behalf of WA DSHS. This

includes setting up and configuring environment, Architecting and

implementing all the EDI Inbound and Outbound transactions with different

trading partners for Membership, Prior Authorization, Claims, and

Encounters etc. that flows in and out of the QNXT system using Ms BizTalk

Server 2006, SQL Server 2000.

Client: Molina Healthcare Inc., CA.

Role: Tech Lead and Developer

Environment: BizTalk Server 2006, .NET, MS SQL Server 2005 / 2000, QNXT

2.6/3.4, HIPAA X12

Contribution:

Lead a Four Member development team.

Provided technical assistance to the team for Analysis, Design and

Development to implement BizTalk interface to receive and load the

Utilization Management's Prior-Authorizations into QNXT to process the

837I, 837P inbound claims.

Developed and Implemented X12 834 EDI BizTalk interface to receive and

load the membership information into QNXT 2.6.

Involved in BizTalk data mappings from X12 files to QNXT 2.6 database for

834 Eligibility inbound (Membership) BizTalk inbound interface.

Analyzed all the Business rules for the 834 Eligibility inbound interface

and developed the Post-BizTalk process to load the Membership data into

QNXT 2.6.

Provided Post-Implementation support for the 834 Eligibility inbound and

UM Prior-Authorization BizTalk transactions.

Project: ODS Data synchronization - ETL

Abstract: Molina has an Operational Data Store that contains data

extracted from different core systems database sources. This ODS is

extensively used for Outbound extracts sent to different trading partners

and State's compliance report and data submissions (Medicaid). Since its

inception ODS have been facing data discrepancies for various reasons.

This project is to develop new SSIS packages to synchronize the data

between the core system's data sources and ODS, which handles all the

failure scenarios that causes the data discrepancies and these new SSIS

package will eventually retire all the existing SSIS packages historically

used to synchronize the data.

Client: Molina Healthcare Inc., CA.

Role: ETL Developer

Environment: SSIS, MS SQL Server 2005, QNXT 2.5, ODS

Contribution:

Lead two members ETL SSIS development team.

Designed Base SSIS Architecture for the ODS Data synchronization.

Developed SSIS package for the data synchronization for the Membership

Module.

Creating Batch files and setup Autosys Jobs for Daily, Weekly and Adhoc

jobs runs.

Deployed and Tested the SSIS solutions in the System Testing and UAT

environment.

Post-Production Support for the productionalized SSIS packages.

Mentored Development Team members for SSIS Package development.

Project: Core Systems and BizTalk Solutions Support

Abstract: This engagement is to provide development, enhancement and

maintenance support for the Molina's Core Systems that handle the

Eligibility (Membership), Claims, and Provider Systems etc., This involves

architectural design and development of BizTalk solutions, Implementing

EDI Inbound and Outbound transactions with different trading partners

using BizTalk Server 2006, Operations support for BizTalk Solutions, Month

end Batch processing and Resolving the system issues raised as Altiris

tickets.

Client: Molina Healthcare Inc., CA.

Role: Project Lead

Environment: BizTalk Server 2006 / 2004, .NET, MS SQL Server 2005 / 2000

, QNXT 2.6/3.4, HIPAA X12 EDI 834, 820, 837, 276/ 277

Contribution:

Lead an Eight Member development team.

Provided technical support for maintaining existing BizTalk EDI HIPAA X12

and Non-HIPAA transactions.

Provided Operations support for all the Core Systems and BizTalk Solutions

for the IT Operations team.

Involved in Development of Eligibility outbound BizTalk transactions for

Molina's Sub-Contractors.

Performed a detailed study of the production issues and submitted multiple

presentations to the CIO and Senior Management team with current state and

future state recommendations for the existing Core systems & BizTalk

Solutions.

Involved in a POC (Proof of Concept) and proposed two different .NET

solutions to re-engineer a PCP Auto assignment legacy system which faces

critical performance issues, using Multi-Threading, LINQ and ADO.NET in a

Multi-Core processer environment depending on various factors such as

Budget, schedule etc.,

Provided operations and maintenance support for 834 Eligibility inbound

application.

Fixed bugs in existing systems that were raised as tickets using the

Altiris Helpdesk System.

Project: TX QNXT and BizTalk Interfaces Implementation

Abstract: Molina entered into a contract to provide Medicaid insurance to

the TX state residents. From the technical perspective this project is to

setup and configure the necessary Environments, Architect and implementing

all the EDI Inbound and Outbound transactions with different trading

partners for Membership, Prior Authorization, Claims, and Encounters etc.,

that flows in and out of the QNXT system using BizTalk Server 2004 and SQL

Server 2000, setting up the Claims, Member and Provider support

departments, and Implementing the QNXT Reports module etc., for the

different Medicaid Line of Business STAR & CHIP.

Client: Molina Healthcare Inc., CA.

Role: BizTalk Tech Lead

Environment: BizTalk Server 2006, .NET, MS SQL Server 2005 / 2000, QNXT

2.6/3.4, HIPAA X12

Contribution:

Lead an eight Member development team.

Mentored Development Team members for BizTalk Solutions development.

Provided technical assistance to the BizTalk Development team.

Designed Architecture for BizTalk solutions to setup Non HIPAA

transactions with multiple trading partners like HHSC, TMHP and ACS for

different Line of Business STAR, STAR+PLUS and CHIP.

Design \ Development of BizTalk Data Mapping for Non HIPAA transactions.

Gathered Business requirements and Non Functional requirements for the

BizTalk transations.

Prepared effort estimation for all the BizTalk transaction.

Assisted \ Involved in the System and User Acceptance Testing for the Non

HIPAA BizTalk Transactions.

Project: EDI - BizTalk Reengineering

Abstract: The objective of this project was to Re-Engineer Molina's

in-house EDI system built around QMACS/QNXT, using Microsoft BizTalk

Server 2004. This project involved Analyzing the existing systems and

architecting, designing and developing the BizTalk solutions to implement

the EDI X12 Interfaces with different trading partners.

Client: Molina Healthcare Inc., CA.

Role: BizTalk Developer

Environment: BizTalk Server 2002 / 2004, C#, VB.NET, ADO.NET, MS SQL

Server 2000, QNXT 2.6, HIPAA X12

Contribution:

Design of X12 Splitter to handle very large files for 820 Premium payment

transaction.

Design and Development of BizTalk Orchestration and Maps for 820 Premium

Payment and 270/271 Eligibility Inquiry Request and Response transaction.

Involved in preparing BizTalk data mappings from X12 files to QNXT 2.6

database for 834 Eligibility inbound (Membership), 820 - Premium Payment

and Reconciliation, Claims inquiry (276/277), Eligibility inquiry

(270/271) interfaces using BizTalk server 2004.

Developed\Enhanced Data access layer and Middle tier component using

VB.Net and ADO.Net.

Configured BizTalk Ports and deployed BizTalk Solutions in the Test

environment.

Deployed and Tested the EDI HIPAA X12 820 Premium payment, 270/271

Eligibility Inquiry Request-Response transactions in the System Testing

and UAT environment.

Project: Finance and Sales force applications development & support.

Abstract: Abbott Vascular's Finance and Sales force uses the following

list of different applications which needs enhancement and operations

support from the IT department.

P3K - The P3K (Price per Procedure and Consignment) business system

assists the Rebate and GPO administration to successfully carry out the

Utilization review and activities related to the rebate program.

CAPS - Pricing Contract and Product Pricing management Solutions -

developed in-house.

LOP - Letter of participation - Contract management application.

SOP - Source of Pricing - Pricing management solutions.

RADAR - Rebate administration and reports application.

Client: Abbott Vascular, CA.

Role: Technical Lead

Environment: ORACLE 8.1, ORACLE 10g, ORACLE Reports 6i, ORACLE Reports

10g, PL\SQL, Toad professional, BMC Control-M, AV Data Warehouse,

Informatica Workflows, VB 6.0, VBA, Documentum, Ms-SQL Server 2005, SSIS,

Ms-Access, VBA

Contribution:

Performed a thorough study of the P3K system and documented a system

manual for both Technical and Business users.

Analyze\Design the application for Business requirements

Develop\Enhance Oracle Procedures, Oracle Reports for Utilization Review.

Post-Implementation Support for the P3K system.

Provide solutions for different application issues to the Rebate and GPO

Admin team.

Support upgrade of P3K database environment from Oracle 8.1 to Oracle 10g

and Oracle Reports 6i to Oracle Reports 10g.

Support upgrade of P3K Server from Windows 2000 Professional to Windows

2003.

Upgrade P3K Utilization reports from Oracle reports 6i to Oracle Reports

10g.

Developed SSIS package for the data synchronization between Production and

development environment for CAPS\LOP.

Mentored Team member for SSIS development.

Provide solutions for CAPS \ LOP application issues to the IT team.

Developed Audit trial functionality for the CAPS \ LOP systems.

Optimized performance of the SQL Server DB Objects accessed by CAPS \ LOPS

to eliminate the bottleneck that causes timeout of the application

reports.

Performed assessment to re-engineer and integrate all the CAPS \ LOP \ SOP

\ RADAR applications and provided the recommendation to IT Senior

Management.

Re-engineer the Pricing contract documents creation for CAPS using word

templates.

Project: PRISM - Incentive Compensation Management.

Abstract: Abbott Vascular uses the PRISM - Incentive Compensation

Management solution from ZS associates to manage the Incentive

compensation for the AV Sales force. Every quarter a set of new

Compensation plan documents are released by the sales management, these

comp plans needs to be programmed in the ZS PRISM using the custom ETL

built into the application. Also the Control Panel needs to be setup with

all the compensation components to calculate the payout for different

positions \ pay groups. And the reporting module needs to be configured to

generate the reports with the ever changing report requirements every

quarter.

Client: Abbott Vascular, CA

Role: Technical Lead & SME

Environment: ZS PRISM, ZS Javelin, CITRIX Metaframe Presentation Server,

SQL*PLUS, VBA

Contribution:

Analyzed and got hold of all the above applications quickly and started

supporting them.

Analyze the quarterly compensation documents to identify the changes to

the compensation plans.

Analyze the PRISM flow to modify the Transformation flow in PRISM to

incorporate the new compensation requirements given in the comp documents.

Involved in training and assessment of ZS JAVELIN to potentially upgrade

PRISM ICM solution.

Supported the Compensation management for two quarters to calculate the

payout for the AV sales force.

Setup and configured the reporting templates for the new AV Compensation

Reporting requirements.

Coordination with the AV Sales Analytics team to manage the compensation

for the AV sales force.

Project : Schwan's - RSG (Ready Set Grow)

Abstract: One of the Biggest Mainframe to .Net migration projects. The

objective is to Re-Engineer the entire Schwan Food Company's Mainframe

System to .Net which consists of 30 groups of Applications, grouped based

on different business functionalities that were developed and maintained

for more than 15 years which includes batch and online applications. As

part of the migration we had to Extract the Business rules (BRE) from the

Mainframe code and Analyze, Design and Code the Batch and Web applications

adhering to the common architectural guidelines and coding standards.

Client: Schwan's Food Company, Marshall, MN

Project : Aetna Project Life Cycle (APLC) - Process Management

Abstract: Aetna has defined its own project lifecycle, which every project

has to go thru to get the approvals from different department like senior

management, Project review committee, finance etc which will review the

project and timelines and move it forward for execution. APLC handles all

the stages of any project that were carried out in Aetna.

Client: Aetna Inc., Hartford, CT

Environment:

ASP.NET, C#, ADO.NET, CSS, XML, DHTML, Visual Studio 2003, IIS, MS SQL

Server 2000, Windows 2000.

Contribution:

Lead a development team of 5 members for the Corporate Tax and Gift

Certificates application.

Designed \ developed a Web application named Fundraiser using ASP.NET for

RSG Project.

Designed \ developed .NET Business layer component utilized by multiple

applications which includes some batch and the Fundraiser web application.

Developed Web Service Component by wrapping an existing Business layer

batch component employing the Fa ade design pattern.

Designed\developed using Singleton design pattern to maintained session

state in a single object instance.

Used .Net Validation Controls for server side validations.

Developed User controls utilized across couple of web applications.

Used .Net Datagrid control extensively to display, edit, page and sort

multiple records.

Employed Cascading Style Sheet (CSS) to separate the content and

presentation and to control the style and layout of multiple Web pages.

Extensively use Data Adapter, Data Reader, Data Set and Data View.

Developed stored procedures and Triggers in SQL server and optimized the

performance using the execution plan to meet the required performance

standards of the web pages.

Used Enterprise Instrumentation Framework (EIF) Application block for

Application and trace logging for the batch applications.

Designed professional and ergonomic User Interface for the Web

application.

Performed Peer review for the code developed by the team members.

Used Application and Page level tracing for testing and debugging the web

application.

Involved in Unit Testing, Performance Testing, Integrated System Testing

and UAT.

Involved in Business Rules Extraction (BRE) from the Mainframe code,

Analysis of the BRE, Design, Development and testing of the Applications

a) Corporate Tax b) Fund Raiser and c) Handheld Data Upload.

Involved in Project management and Lead activities like SCM Coordination,

Release Coordination, Code Review, Work allocation, Effort Estimation,

Coordination with Onsite and Testing Team for a) Corporate Tax, b) Gift

Certificates c) Fundraiser and d) Handheld Data Upload applications In RSG

Project.

Employed best practices provided in the Schwan's guideline and standard

document while design and coding the web application and thus have good

knowledge of the best industry practices for Web development.

Assisted Aetna project managers to generate the required documents such as

Project plan, Resource Management plan, and Project Risk Mitigation plan

etc., to meet the exit gateway requirements for different phases of the

APLC as a Process Manager.

Projects involved with TalentPro Inc, India

Avaya-Mosaix Dialer Client - A windows application which acts as a

middleware between a Hard dialer named MOSAIX from Avaya inc., and an

in-house call center application named USAGE. The Dialer client

communicates between the MOSAIX dialer and USAGE application, to fetch

appropriate business and customer information when the customer is online,

so that the call center professional can explain the products offered by

Citibank such as LOP Personal Loans, Credit Card etc.,. Also handles

customer call backs.

CMS-AVHAN to MOSAIX Dialer Migration - A call center's dialer migration

project to migrate the existing Soft Dialer AVHAN with a new powerful Hard

dialer named MOSAIX from Avaya Inc., as part of the call center expansion

operations. AVHAN dialer was unable to handle the current load and is

tightly coupled with call center application named CMS, which maintains

record of Citibank's loan, PreEmbossed and ADDON Card offers for Citibank

Customers to whom the call centre agents need to market the products.

Call Center Support - This involved developing application to reduce the

effort of support work required for the call center operations. The

Product offers and Customer contact information received from Citibank in

the form of huge spreadsheets are processed and loaded to the dialer's

database for the dialer to be able to dial and bring the customer online.

Environment:

C#, VB.Net, VB 6.0, COM+, ADO.NET, MS SQL Server 2000, Mosaix Dialer API.

Contribution:

Single-handedly developed the Mosaix Dialer client and handled CMS-AVHAN

to MOSAIX Dialer Migration project.

Learned the Mosaix Dialer quickly and started development using the Dialer

API within few days.

Extensively used delegates and event handlers to handle the notifications

from the Mosaix Hard dialer.

Extensively worked on ADO.NET Data Adapter, Data Reader, Data View and

Data Sets.

Used .Net DataGrid control to display, edit and sort displayed records.

Developed stored procedures and Triggers in SQL server.

Optimized performance for many stored procedure and T-SQL Queries by

analyzing the execution plans.

Developed\enhanced middle tier COM+ components referenced in many

projects.

Designed professional and ergonomic User Interface for all the projects

mentioned.

Involved in Unit Testing, Performance Testing, Integrated System Testing

and UAT.

Trained call center professional teams to operate the developed

applications.

Involved Projects with Icon InfoTech, Vellore, India

CBMSys (Computerized Browsing Monitor System) - A multi-tier application

for internet browsing center management. It contains two modules the Admin

module accessible to the internet caf manager and the Client module

installed in all the browsing nodes which monitor the browsing time by

different customers based on the login and logout time.

Employee Skill Matrix System - A Human Resource Management System to

manage the employees Personal, Technical Skill details and Information of

projects and the employees allocated to that project, . It has provision

to assess the performance of individual employees by the project manager

for the yearly appraisal cycle. Includes query builder screen for the HR

to query the database for any given criteria.

CBT-Computer Based Tutorial - Software product aimed at Higher secondary

school students for different subject like Physics, Mathematics etc, with

very attractive and interactive user interface to displays the subject

content, which includes Speech-to-Text feature using SAPI (Speech

Application Programming Interface). It contains features like Bookmark,

Hotspots, Links, and Fuzzy Search. The User Interface elements, Images and

Animations are developed in Flash and Photoshop.

Cable Network Management System - Software product aimed at Cable TV

operators to manage their customer details and monthly billing for

customers with different billing class.

Environment:

VB 6.0, COM\COM+, ADO, SQL Server 6.5/2000, Ms-Access, Crystal Reports

8.0, SAPI, Adobe Flash, Adobe Photoshop, Windows 9x / ME / NT / 2000

Contribution:

Involved in complete Software Development Life Cycle (SDLC) for the

mentioned projects.

Designed the database in Ms-Access, Ms-SQL Server 6.5 and 2000.

Developed complex reports using Crystal reports 8.0.

Developed Database Access Layer component to utilize across all the

software products.

Collected business requirements from the Cable network vendor and

transformed into technical design and Code.

Involved in Test case preparation and Testing.

Utilized custom UI controls designed in Adobe Flash\Photoshop for

interactive\attractive user interface.

Application developed for BSNL, Vellore, India.

OCB Exchange - Integrated Maintenance Aid

E10B Exchange - Integrated Maintenance Aid

These applications aid in the daily maintenance tasks of OCB\E10B telecomm

exchanges. They help the Telecom engineers in subscriber telephone land

line Creation, Modification, Disconnection / Reconnection, Permanent

removal, malicious call observation, Area transfer, Equipment Change

etc.,. The application creates command line for all the mentioned

operations and passes them to the OCB\E10B Telecomm exchange application

through the Terminal Emulation Software XTalk to perform these operations

successfully. It also processes the response data received thru XTalk from

OCB\E10B Telecomm exchange applications and provides various reports such

as Operation performed on All \ particular Telephone Landline number(s),

Meter reading report, Traffic Analysis Report etc., for any given time

period.

Environment:

VB 6.0, MS-Access, Crystal Reports 5.0, XTalk (Terminal Emulation

Software), Windows NT

Contribution:

Developed the mentioned exchange maintenance aid applications and provided

maintenance and operations support.

Involved in complete Software Development Life Cycle (SDLC).

Database designed in Ms-Access.

Developed all the reports using Crystal reports 5.0.

Developed Terminal Emulation scripting in XTalk.

Trained the Exchange telecomm engineers to operate\deploy the application.

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