Insurance Quality Assurance

Payal Gupta Location : Austin, TX

Phone : 512-***-****

Email : ********@*****.***

OBJECTIVE

Looking for challenging and exciting career opportunity as a software tester and quality assurance specialist.

PROFILE SUMMARY

Proficient Testing Professional having about 4 years of industry experience with one of the finest technology & consulting firm.

Hands on experience of writing and executing test cases, Creating Test strategy & Test Plans and Leading teams. Developed

strong knowledge in Insurance domain and applications.

SKILL SET

Test strategy and Planning.

Test case preparation and execution.

Test Automation (QTP).

Functional and

Very good understanding of Insurance domain (Claims, Underwriting, policy administration

Technical

etc)

Familiarity with Guide wire

Comfortable with relational database and SQL

Estimation, Planning and scheduling

Project and Team management

Management and

Mentoring and Knowledge Management

Leadership Skills

Well versed with processes and metrics

Keen and Fast Learner.

ACADEMIC CREDENTIALS

Masters in Business Administration

2002

Bachelors degree in Science

2000

CERTIFICATIONS

• Diploma in Software Testing

• QTP and QC certification from HP

• IST Quality Board – Foundation level Certification

• INS 21 (Property and casualty insurance) Certification.

TRAINING CONDUCTED AND ATTENDED

• Attended training on guide wire claim center and developed good knowledge on it.

• Conducted training session on auto and life insurance domain

• Conducted knowledge transfer session on various insurance applications that I worked on.

• Developed training material and supported training for rating tool and backdated endorsement.

PROFESSIONAL EXPERIENCE: Capgemini (2005 to 2009)

Client: AIG Duration: 6 months

Project – Footprints

AIG acquired 21st Century Insurance and wanted to merge its billing and policy administration applications with legacy 21C

applications. Capgemini team performed functional and regression testing for the new enhancements. It also automated the

regression test suites.

My Responsibilities

Subject Matter Expert for the automation team

Requirement Analysis and requirement walk through.

Query resolutions to teams and liaison to business group

Creation of Test Strategy and Test Plan for automation testing.

Defect Analysis

Client: 21st Century Insurance Duration: 10 months

Project: Legacy Re platforming

21st Century Insurance Group of USA, wanted to migrate its existing business applications from Legacy subsystem to the

APS subsystem for five states. It also wanted to migrate the Casualty and Motor cycle line of business in state of California.

Capgemini performed functional and regression testing for this migratory effort.

My Responsibilities

Team Lead

Requirements analysis for the EMTS (Enterprise middle tier services) application.

Test case creation and execution

Identifycation critical workflows and scenarios for regression suit

• Defect Management and Task allocation

Test case reviews

• Status tracking and reporting

Client: 21st Century Insurance Duration: 6 months

Project: Back dated endorsement

21st Century Insurance Group of USA, introduced new changes in its application to enable its customer representative

to do Back Dated Endorsement. It is a process by which “out of sequence” transactions could be defined as transaction

within the current policy term. Effective date of these transactions would be prior to the effective date of any already

accepted transaction on same policy. I was leading the Capgemini team that performed functional and regression testing for

this enhancement.

My Responsibilities

Lead Tester and Team Lead

Test Case writing and execution

Peer reviews

Status tracking and reporting

Knowledge management

• Mentoring new resources.

Establishing processes for the team.

Client: 21st Century Insurance Duration: 18 months

Project: APS New States Wave 2.1 and 2.2

21st Century Insurance Group of USA, wanted to roll out new version of it’s policy administration and billing application to

four more states(Missouri, Minnosetta, Wisconsin, Colorado) . I was part of the QA team that performed independent

functional and regression testing for the updated versions of this application.

My Responsibilities

• Test Case writing.

• Test Case execution.

• Preparation of PIR (Post Implementation Review)

• Defect Management

Task allocation and tracking

• Test case reviews (peer review)

Contact this candidate