Lynn O'Flaherty *** East ***th Street,
Woodlawn Heights, New York 10470
(H) 718-***-**** ***********@*****.***
Objective
Intuitive, Creative, Analytical Over-thinker seeks position as an
Analyst.
Core Knowledge and Skills
. Microsoft Office (Word, Excel, PowerPoint, Access)
. PeopleSoft HR
. SQL
. MS Visio
. License Monitor
. Knowledge of software life cycle and design
. Ability to identify, plan and execute needs for training.
. Familiar with Project Management and Database Management
. Ability to communicate effectively
. Ability to perform effectively and efficiently in team and individually.
. Excellent Prioritizing and Organizational Skills
. Ability to Troubleshoot Systems
. Posses Problem Solving and Logical skills.
Education
. Villanova University ? IS/IT Project Management Master Certificate
. The Chubb Institute of Technology ? Programming Diploma ? GPA: 3.9
. Herbert H. Lehman College ? B.S. Accounting ? GPA: 3.3; Major GPA: 3.6
Work History
HR Analyst, MTA Metro-North Railroad- June 2005 to February 2011
. Ready training materials and carried out end-user training sessions.
Assisted in on-boarding new hires.
. Monitor data errors, updated and fixed system accordingly.
. Develop reports, presentations, and analysis for upper management.
. Update and maintain org charts and employee data reports for client
group.
. Develop process improvements and streamline current processes for all
HR administrative activities and tasks.
. Maintain open positions report and track time to fill and diversity on
monthly basis.
. Conducts daily audits of PeopleSoft System for compliance with company
policy.
. Responsible for working with outside vendor to conduct background
checks on potential employees.
. Generate Ad-Hoc reports upon request.
Business/Systems Analyst, ACS HR Outsourcing- May 2000 to June 2005
. Consulted directly with both new and existing clients to obtain the
business requirements of the system and converted them into working
specifications for the development group.
. Met with management and development group to analyze, design,
implement and support business applications and systems; including
defining the workflow for each process in the application.
. Responsible for formulating and defining projects scopes and
objectives based on both user needs and in-depth knowledge of the
application and business needs
. Responsible to create test plans and establish functionality of
changes made within the system for effectiveness.
. Managed small and medium sized projects by monitoring the projects
progress, identifying potential roadblocks, and maintaining the
project on schedule.
Computer Operator, Corner Distributors - August 1999 to December 1999
(Part-time while attending school)
. Installed computers and peripheral equipment for a small business.
. Identified and resolved operational problems with the software and
hardware with technical support assistance.