Project Manager Software
Resume:
Anjan t Mort
Longmont, CO *****
********@*****.***
Objective
Seeking a full time or contract position as a Project
Manager, Release Manager, or Scrum Master.
Professional Summary
. Managed cross-functional R&D projects, services
engagements, and partnership projects in multiple
industries including cable, geospatial, and life
sciences.
. Specialized in the communication and coordination
between partners and customers for on time delivery of
joint projects.
. Proven written and verbal skills to effectively
communicate across teams and geographic locations.
. Certified Scrum Master.
. Extensive experience in designing, implementing, and
documenting company-wide and department-level processes
and procedures.
Work Experience
Jan '08 - Jan '11 Integware, Ft Collins, CO
Company Release Manager, Service Engagement Project Manager
Managed enterprise-level product releases and service
engagement projects for the life sciences industry.
. Enforced company processes and alignment with partner
and customer processes for streamlined integration and
on-time delivery.
. Standardized the company's project health reporting
process, providing executive management with a
consistent representation of data to make informed
decisions on resources and other business needs.
. Designed and implemented a company-wide project
checkpoint process to ensure appropriate level of
management oversight.
. Reviewed internal, customer, and partner processes to
understand dependencies between teams to enable meeting
of deliverables by all parties.
. Participated as a core team member responsible for
selecting and implementing a company-wide work log and
project tracking system.
. Owned resolutions for several internal CAPAs (Corrective
Actions and Preventative Actions), including identifying
root cause, developing a solution, and implementing the
solution.
Interim QA & SCM Lead
Oversaw the R&D QA and SCM teams during transition periods
and restructuring initiatives.
. Responsible for monthly personnel review sessions and
coordinating daily team activities for both local and
offshore team members.
. Oversaw team improvement initiatives, including:
o Implementing automated tools for faster and more
accurate tracking and reporting.
o Creating automated testing infrastructure and
testing suite for improved efficiency and testing
coverage.
o Revising the deployment process for weekly updates
to multiple platforms and environments, which
enabled quicker feedback by QA on the software
quality.
. Communicated yearly budgeting requirements, including
hardware, software, and personnel needs.
Senior Technical Writer
Provided external documentation for life sciences software.
. Developed processes to integrate the documentation group
with the product development group.
. Created online help, administrator guides, and release
notes for new and existing products.
Dec '04 - Jan '08 Group 1, Boulder, CO
Scrum Master, Senior Technical Writer
Directed sprint teams developing geospatial software.
Created documentation for geospatial software.
. Facilitated sprint meetings and reconciled issues between cross-
functional teams as the scrum master.
. Proposed and lead an internal initiative to develop a program to
integrate and retain newly
hired employees.
. Participated in a company-wide, cross-functional team
responsible for identifying customer satisfaction issues, and
implementing processes and changes to improve customer loyalty.
. Designed an automation process for building documentation as
part of the nightly software build.
. Solely maintained the documentation for over 20 products and 15
release cycles yearly.
. Provided user guides, API guides, release notes, and other
documents for delivery to customers, as well as internal process
documents.
. Assisted with the submission of patent applications.
Jan '03 - Dec '04 Vidiom Systems, Broomfield, CO
Technical Writer
Provided internal and external documentation for an on-
demand television system. Details available upon request.
Jan'03 - Mar '03 Harmonic Incorporated, Boulder, CO
Contract Technical Writer
Maintained documentation projects for an employee on
temporary leave. Details available upon request.
Feb '01 - Nov '02 CANAL+ Technologies, Lafayette, CO
Technical Writer and Software Tester
Supported the software development and QA teams with their
documentation needs at a telecommunications headend.
Details available upon request.
June '00 - Feb '01 Harmonic Incorporated, Boulder, CO
Technical Writer
Worked with hardware engineers, software engineers, and other
specialists to develop documentation for the
telecommunications industry. Details available upon
request.
Computer Experience
. Microsoft Suite (Project, Excel, Word, Access,
PowerPoint, Visio, Sharepoint)
. Changepoint
. WebWorks AutoMap & ePublisher
. AuthorIt
. Adobe FrameMaker, Illustrator, PhotoShop, and RoboHELP
. Familiarity with C++, Java, .Net, HTML, Visual Basic, VMS, and SQL
Education & Training
Purdue University
Major: Professional Writing
Minor: Computer Programming Technology
Certified Scrum Master
Courageous Communication Training
Contact this candidate