Customer Service Sales

MELISSA CARPENTER

**** ******** ******* ***** ******, CA 91901 .

**********************@*****.*** . 619-***-****

SUMMARY Lover of Social Media, Design and Digital Strategy with

experience in Account Management and Public Relations.

SKILLS

. Experienced in Mac and PC OS . Proficient in Adobe

Photoshop and In Design CS5

. Proficient in Microsoft Office Suite . Experienced in Social Media

& blogging platforms

. Experienced in Google Analytics . Strong writing and editing

abilities

EDUCATION

B.S. Communications, Cal Poly Pomona Pomona, CA (Sept 2005-

Dec 2009)

- Emphasis in Public Relations

- Minor in Business Administration- Marketing Management

WORK EXPERIENCE

Publicity Assistant, Summer Winter Action Tours Costa Mesa, CA

(Dec 2008- Present)

- Recruiting and managing Southern California sales and street teams

- Bidding concert artists, managing travel and expense accommodations

- Driving brand and sponsor awareness through social media and youth

marketing campaigns

- Drafting and editing marketing collateral, administrative collateral and

blog posts

- Facilitating West Coast high school and college travel for thousands

Visual Merchandiser, Gap, Inc. Traveling, CA (Sept 2004-

May 2010)

- Driving customer service and sales through styling and alterations

assistance

- Training and supervising associates in sales and merchandising operations

- Directing department merchandising, product planning and roll out on a

weekly basis

- Coordination and execution of special events such as Friends & Family and

fashion shows

- Directing visual merchandising, window and marketing directives to drive

customer traffic

Marketing/Communications Associate, Gas Creative Group Pomona,

CA (Aug 2008-July 2009)

- Collaborating with graphic designers and web developers

- Drafting press releases and articles for an umbrella of 10+ internal

clients

- Developing marketing and media campaigns reaching an audience of 25,000+

- Copy editing to AP Style standards

OTHER EXPERIENCE

Freelance Public Relations (Dec 2009-

Present)

Fundraising- Zeta Tau Alpha Fraternity, Susan G. Komen Foundation

(Oct 2006- Present)

INTERESTS

Blogging, Crafting, Event Planning, Fashion, Social Media, Styling,

Volunteer Work, and Writing.

Contact this candidate