Customer Service High School
Resume:
Laura Henry
Redding, CA 96001
Phone (cell): 707-***-****; e-mail: ******@*****.***
OBJECTIV To become one of your winning team members, and together provide excellent customer
E satisfaction.
EDUCATI Shasta College, Redding, CA
ON Certificate in accounting to be awarded fall 2011
Grade point average of 3.2
Brandon High School, Brandon FL
Graduated May 1976
EXPERIE Team Member, JoAnn Fabrics
NCE Redding, CA
November 2009 to Present
Providing excellent customer service, cashier, professional cut counter, and store
closing procedures.
Material Handler, 3M Company
Petaluma, CA
June 2007 – January 2009
Warehouse activities, unloading freight using forklift, pallet jack, and electric pallet
jack. Weekly cycle count of inventory. Shipping, using all ground freight, air freight,
overnight express, FedEx, UPS and international.
JCPenney Logistic Center
Stead, NV
September 1996 – November 2006
Customer relations; solving customer discrepancies. This position required
extensive Microsoft and excel training. Answering of heavy phone lines, and
corresponding electronically. Orderfiller; completing customer orders with products
ordered. Bin replenisher, back up control clerk, and trouble runner.
HIGHLIG College education of excel, Microsoft (advanced keyboarding), Quickbooks, and
HTS Accounting 101 and 102.
Twelve years experience in all aspects of warehouse activities.
Extensive customer service.
New associate training.
REFRENC Available upon request.
ES
Contact this candidate