Customer Service Human Resources

Bridgett R. Walker

**** ********** ***** ( Fort Worth, TX 76116 ( 414-***-**** (

**************@*****.***

OBJECTIVE

An administrative support position utilizing strong communication and

administrative expertise

EDUCATION

Master of Science in Business Management

December 2011

Ashford University - Online

Bachelor of Science Degree in Business Management

December 2006

Human Resources Certification

December 2006

Cardinal Stritch University, Milwaukee, WI

SUMMARY OF QUALIFICATIONS

. Foster learning strengths via group work, social interaction,

character building, problem solving

. Unique ability to adapt quickly to challenges and changing

environments

. Energetic, organized, positive and self-motivated with ability to

speak and write effectively

. Personable, nurturing, articulate and professional

. Compassionate and positive towards achieving goals and meeting

deadlines

PROFESSIONAL EXPERIENCE

Office Manager June 2010-

February 2011

Margaret Howard Christian Leadership Institute, Milwaukee, WI

. Provided administrative assistance to the school owner and managed

calendar

. Coordinated and took meeting minutes and scheduled travel

accommodations

. Greeted parents and guests, answered telephones, responded to e-

mails and typed correspondence

. Distributed postal mail; purchased office supplies and maintained

inventory

. Collected resumes, conducted phone screens and set up interviews

Kindergarten Teacher

October 2008-June 2010

Margaret Howard Christian Leadership Institute, Milwaukee, WI

. Taught basic skills, such as colors, shapes, number and letter

recognition, and social skills

. Read books to entire classes or to small groups; demonstrated

activities to children

. Provided materials and resources for children to explore,

manipulated, and used, both in learning activities and in

imaginative play

. Collaborated with parents or guardians, other teachers, and

administrators to resolve students' behavioral and academic

problems

. Used creative and practical skills to prepare inspiring learning

materials.

Executive Assistant October 2004-June 2005,

September 2007-October 2008

Harley Davidson (through Spherion Temporary Services), Milwaukee, WI

. Provided excellent customer service while working in computer

support center

. Drafted, prepared, distributed and followed-up with various

correspondence

. Arranged travel logistics; responded to telephone and email

inquiries

. Maintained calendar; scheduled/coordinated meetings for Vice

President, Human Resources

Administrative Assistant

October 2006-April 2007

Assurant Health (through Kelly Services), Milwaukee, WI

. Scheduled and coordinated interviews of Project Managers

. Maintained excel spreadsheets, requested checks, arranged and

coordinated meetings

Senior Administrative Secretary

August 2000-June 2004

Archdiocese of Milwaukee, Milwaukee, WI

. Managed administration office; represented supervisors in meetings

. Initiated and designed office brochure; planned events; maintained

registration records

. Maintained calendars; coordinated schedules, appointments and

travel arrangements

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