data encoder/office staff

FELIXBERTO “Jury” A. REYES III

#*** ***** **., ****** ***., Cuneta Subd.,

San Nicolas 1, Bacoor, Cavite 4102

Telephone: 090*-****-***/092*-***-****

E-mail: *********.**@*****.***

CAREER OBJECTIVE

Seeking an IT position (professional/ support specialist) in an organization

where data skills and design analysis can be utilized, to improve overall efficiency,

to maximize productivity and to contribute to company’s operations and be part

of its success.

EDUCATION

Academy

2012-2014

Information Technology- College Degree

DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY

Datamex Bldg., Alde Baran Street, Las Piñas City, Metro Manila

2000-2002

Bachelor of Science in Computer Science

AMA Computer Learning Center

263 UE Tech Road cor. Samson Road, Caloocan City

Secondary

1996-2000

Saint Mary’s Academy

Sto. Niño, Meycauayan Camalig, Meycauayan City, Bulacan

SKILLS AND KNOWLEDGE ACQUIRED THROUGH EDUCATION AND EXPERIENCE

Operations and System Analysis

Monitoring and Organizational Skills

Technical Skills / Computers and Electronics

Problem Solving and Decision Making

Critical and Analytical Thinking

Communication, Persuasion and Coordination Skills

Customer Service Orientation Skills

WORK EXPERIENCES

Philippine Long Distance Telephone Co.

Pointman Placement Specialist Inc. (Agency)

G/F PLDT Bldg. Telesales Department

Alabang-Zapote Rd. Brgy. Pamplona III,

Las Piñas City

Date Started – Date Ended

Job Title: April 15, 2012-December 31, 2014

Report Analyst / Data Input

Customer Service Associate

Responsibilities:

Process and maintain data accurately and in a timely manner onto databases using technical knowledge

and assignments hand over by the supervisor.

Maximize usage of available tools / supports to best of advantage to maintain improve content quality of

reports.

Prepared call-outs for call center agents on a daily basis.

Proactively identify data operation standards and procedures plus resolving data problems.

Assist to: Deliver prepared sales talks in order to persuade customer to purchase products and services

such as: (responsibility includes explanation of details and answering queries and questions of clients)

(a) Landline services: regular landline, landline plus, telepwede and premium phone services

(b) Broadband and internet services: PLDT MyDSL, vibe, smart bro

(c) PLDT prepaid cards

Assist to: Obtain customer information such as name, address, payment method and enter orders into

computer as well as recorded of information of prospects contacted and maintaining it for future possible

sales.

Accomplishments:

Comprehensive database

Established good working relationship between the superiors and colleagues

Attained satisfactory work performance and attitude

Manila Electric Company (MERALCO)

Pointman Placement Specialist Inc. (Agency)

Records Section, CWC Building

MERALCO Cpd., Ortigas Avenue, Pasig City 1300

Date Started – Date Ended

Job Title March 24, 2008-March 30, 2012

CWC Medical Records Assistant

Initiates the medical charts (scheduling patients, inserting laboratory resulted in accordance to policies

and procedures, identifying information on all documents) for routing the chart to the appropriate

personnel.

In coordination with established policies makes sure that payer information has been verified for each

scheduled patient and that all patients are called the day before to confirm appointments.

Responsible for inserting all other documents inpatients’ charts in accordance with program

requirements, policies and procedures established at the direction of the clinical staff such as:

(a) O.B. sheets in prenatal chart, and nutrition questionnaire and diet intake.

(b) Appropriate growth sheet for age and sex.

(c) Problem list, health maintenance sheet and the like.

Every 6 months all registrations must be looked up and an update made when necessary; patient

should be asked to verify their income at this time, if applicable. At the time the poverty guidelines change,

re-registration of all patients will be necessary.

Pull charts as needed for special audits, peer review, refill requests and such.

Accomplishments:

Utilized CWC Database program to manage membership records for over 5000 Meralco

employees (active/inactive)

Received 95% satisfaction rate from patients and doctors as well.

Managed time and skills that promotes quality of service and improved in a systematic way

for the organization.

PERSONAL SKILLS

Able to adapt oneself to new sorroundings, to make suitable change so as to fit new

conditions.

Full of ambition, strong desire to do something

Optimistic and Realistic

Persevering

Responsible

INTERESTS

Playing musical instrument preferably guitar

W eb savvy

ADDITIONAL INFORMATION

Birthdate: February 04

Birthplace: Caloocan City

Civil Status: Single

5’7’’

Height:

Weight: 140 lbs.

Dialect/Language: Tagalog, English

Citizenship: Filipino

TIN I.D: 269-818-466

SSS I.D: 33-5343075-1

References will be provided at the interview or upon request.

Contact this candidate