Training Medical
Resume:
Kristi R. Melton
Morgan Hill, CA 95037
E-mail: **********@*****.***
Cell: (214)- 960-0155
Work Experience Serco/CSC Contractor(August 2008-October 2010)
AFTB/AFAP Program Specialist, 63rd Regional Support Command, Moffett Field, CA
(March 22, 2009- December 11, 2009 and August 02- October 20, 2010): Offered and
educated information on four programs; Army Family Team Building (AFTB), Army Family
Action Plan (AFAP), Army Spouse Employment Partnership (ASEP) and the Financial
Readiness Program (FRP). Ensured issues were submitted, researched, edited for punctuation
and administrative errors and forwarded to the annual AR AFAP Conference in a timely
manner. Assisted Family Members to locate resources for career options through ASEP.
Educated Soldiers and their Families of the money management tools available through the
FRP. Wrote and submitted an article monthly for the Family Programs newsletter.
FPA Operations Analyst (Supervisor), Seagoville, TX (December 12, 2009- August 01,
2010): Managed Family Program Assistants (FPA) in every aspect of their position. Provided
training to FPAs on Web-Portal entries to include practical exercises. Personally handled
requests for information based on personal knowledge of program activities. Established
standards for FPA reporting. Maintained suspense logs of recurring reports and ensured that
FPAs submit them on time. Consolidated reports and prepared summarizing or explanatory
correspondence. Ensured that reports were prepared in proper format and contained required
information. Ensured that each FPA accomplished at a minimum one successful contact per
month for each assigned Family and documented successful and unsuccessful contacts.
Verified percentages for each FPA of contacts made every week as a Quality Control measure.
Conducted daily floor checks in an automated time keeping reporting system for hours logged
and timesheets signed. Reviewed and submitted travel requests for approval.
Family Program Assistant, 807th Medical Deployment Support Command, Seagoville, TX
(August 04, 2008-March 21, 2009): Maintained communication via monthly contacts with
over 200 designated Family members or significant others of assigned deployed Soldiers.
Updated and maintained Family members contact information into a database by inputting the
date of contact, assistance provided to them, referrals and follow-up actions. Operated a
personal computer and used various word processing functions such as MS Office software to
develop reports, spreadsheets, presentations, newsletters and other miscellaneous documents.
Served as an advocate of the Army Reserve Family Programs; promoting the Families
awareness of benefits and entitlements. Solicited attendees for various training and conference
participation as needed. Planned, attended and provided briefings as deemed appropriate by the
Family Programs Director (FPD). In accordance with the Yellow Ribbon Reintegration
Program, performed mobilization, reunion, and Family Programs Assistance duties and
briefings on weekdays and weekends as needed.
United States Army (AGR) (November 1999- July 2008)
Mobilization NCOIC, 807th MEDCOM, Seagoville, TX (August 24, 2007- July 12, 2008):
Operated a personal computer and utilized all capabilities of the computer to include word
processing and electronic mail. Received and reviewed personnel vacancies of mobilization
needs issued by higher headquarters. Worked independently and directly with units by creating
and maintaining battle rosters until the units left the country using qualified Soldiers from the
home unit as well as Soldiers from subordinate units to fill vacant positions. Processed
individual mobilization and transfer orders for cross-leveled Soldiers into the unit and then
transfer orders for them to return to their home units upon deactivation.
Human Resources NCO, 345th Psychological Operations Company, Dallas, TX (January
01, 2006- August 23, 2007): Tasked with the Unit's Administrator's (UA) duties as an
additional duty. Performed administrative functions including advising the Command and staff
of incoming issues. Operated a personal computer and utilized all capabilities of the computer
to include word processing and electronic mail. Prepared necessary special and recurring
reports. Performed administrative duties to include answering telephones, filing documents,
and preparing correspondence. Received and reviewed mail for both signature and distribution.
Reviewed administrative and military personnel related correspondence submitted by the unit
for transmission to higher headquarters for completeness, appropriate enclosures were attached
and that material was in proper format. Composed and edited correspondence pertinent to
Evaluation Reports. Prepared and submitted company awards, NCO promotion packets and
lower enlisted promotion orders for the Commander's signature. Completed and forwarded
requests for transfers and discharges. Requested and monitored medical exams and
appointments. In-processed Soldiers. Prepared and maintained 201 and medical records.
Prepared and submitted travel vouchers. Processed a variety of pay actions utilizing military
pay systems. Corrected Retirement points. Appointed as the acting Building Facility Manager;
maintaining all office and building equipment, coordinating maintenance and participating in
building inspections.
Administrative NCO, 1011th Quartermaster Company, Independence, KS (November 12,
1999- December 31, 2005): Operated a personal computer and utilized all capabilities of the
computer to include word processing and electronic mail. In and out-processed Soldiers in and
out of the unit. Prepared and maintained 201 and medical records. Requested medical and
dental appointments. Processed tuition assistance requests and student loan repayments.
Participated as a member of a deployment team, traveling to mobilizing units to prepare
Soldiers and their records for mobilization. Deployed in 2003 as an Administrative NCO.
Performed administrative duties to include answering telephones, filing documents, and
preparing correspondence.
Education American Military University (01/01/2007 - 05/15/2009)
Manassas, Virginia
United States
Degree: Bachelors/ Child and Family Development
GPA: 3.9
Coffeyville Community College (06/01/1994-1995/2005 - 2006)
Coffeyville, Kansas
United States
Degree: Associates in Arts
GPA: 3.73 Semester Hours: 60
Additional Information Security Clearance: Secret (Active)
________
Certification- Army Community Service/ Family Programs (06/26/09)
This was a Train the Trainer course, enabling the attendees the standardized instruction and
ability to train Instructor Training Courses, Briefing Training Courses and the Facilitator
Training Courses.
Certification - 2d Psychological Op Grp Family Programs Training (11/19/2006)
The Group Family Programs Training provided the Family Readiness Groups with the updated
regulation. They also had Soldiers there to explain real-life problems and provide solutions to
those future problems.
Certification - USACAPOC Family Programs Training (08/20/2006)
The Family Programs Training trained the Family Readiness Liaisons and Leaders. It provided
information and guidance for Family Readiness Groups; what they were and were not allowed
to do.
Certification - Finance Training Workshop (01/28/2005)
The Finance Training Workshop taught Unit Administrators or potential Pay Clerks how to
successfully pay Soldiers without difficulty.
Certification - Unit Prevention Leader Course (11/19/2004)
Conduct random and annual drug testing within our units and be available to do testing at other
units when requested.
________
Awards
Meritorious Service Medal- 2
Combat Action Badge- 1
Good Conduct Medal, Army- 2
Army Reserve Component Medal- 3
Army Achievement Medal- 3
Armed Forces Reserve Medal- 1
National Defense Serve Medal-1
Global War On Terrorism Service Medal- 1
Global War on Terrorism Expeditionary Medal- 1
NCO-Professional Development Badge- 1
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