Sales Customer Service

Christy Rodarte

Mesquite, TX

Phone: 214-***-****

Email: ***********@*****.***

Objective:

A position that will effectively utilize acquired expertise, creative

talents and commitment to excellence. Desire a position with career growth

potential.

Summary of Qualifications:

. Innovative professional with 10 years of progressive experience

within office administration, customer /client relations and the multi-

-tasking skills to drive business growth, capitalize on new revenue

potential, and manage all aspects of daily problem solving.

o Expertise in wide range of equipment product sales,

pricing strategies, client relations and needs assessment,

marketing, office administration, and vehicle pool

administration, supervision, motivation and mentoring.

o Proactive leader with refined business acumen and

exemplary people and Data entry skills. Join a team to achieve

organizational objectives, increase productivity and enhance

fellow employee morale.

. Quick study, with an ability to easily grasp and put into

application new ideas, concepts, methods and technologies. Dedicated,

innovative and self-motivated team player/builder.

. Exceptional leadership, organizational, oral/written communication,

interpersonal, analytical, and problem resolution skills. Thrive in

both independent and collaborative work environments.

. Proficient in the use of various computer programs and

applications including Microsoft Office, Act, Lotus Notes, Peachtree,

QuickBooks, and many more.

Professional Experience:

Office Secretary / Administrative Assistant - Alco Glass, Inc. Mesquite, TX

09/09 - 02/11

Bookkeeping, Accounts Payables/Receivables, preparation of financial

reports and sales reports as needed, and distribute to the President.

Prepare month-end. Maintain approved vendor list. Process customer credits,

debits, and returns. Receive and process customer payment, and make daily

bank deposit. Enter/process approved accounts payable transactions and

prepare vendor disbursements. Maintain customer collections, and review

aging reports monthly and reported to the President. Prepared, entered, and

process all time cards for weekly payroll. Maintained sick leave and

vacation accrual log. Process new employee paperwork along with processing

benefits changes/transactions, Billing and Coding, maintained all purchase

orders, prepared and paid 941 Taxes on a weekly basis, TWC Tax Reports,

Answered and distributed phone calls, greeting visitors, ascertaining

nature of business, and conducting visitors as appropriate

Bailment Pool Administrator / Office Manager / Sales

- General Truck Body MFG Arlington, Texas

07/07 -

02/09

Bailment Pool

bookkeeping and transferring pool vehicles for Metroplex location.

Scanning, email documents, 10-key and alpha-numeric data entry. Verified

data entry work for accuracy, created

and maintained spreadsheets, distribute mail, filing, faxing, and email

correspondence. Executive Assistant to General Manager. Handled all human

resources policies and procedures. Designed and placed email and fax

advertising featuring Bailment Pool vehicle inventory and equipment upfits

that offer quality equipment, excellent customer service. Created

promotional marketing strategies to stimulate sales growth such as

promoting demos at dealer and end user events, and trade shows. Developed

new and maintained previous strong customer relations with dealerships and

equipment end users. Ensured customer satisfaction and quality service at

all times. Handled all van Equipment and upfits. Covered inside sales and

outside sales. Knowledge of hydraulic applications such as tool circuits,

cranes and hoist, specking out equipment to properly fit correct chassis

GVWR. Worked closely with the service manager to better coordinate special

upfits.

Bailment Pool Assistant / Upfit Coordinator / Reception / Customer Service

- AG Van & Truck Equipment Dallas, Texas 10/03-07/07

Bailment Pool transfers assisted ordering, book keeping. Reception,

switchboard, greeted customers, 10-key and alpha-numeric data entry,

scanning and emailing documents. Verified all data entry work for

accuracy, distributing mail, filing, faxing, office assistant, and email

correspondence. Sales of cranes, service bodies, flatbed and gooseneck

bodies. Worked directly with Adrian Steel Co. to head up the Road Redi and

GM Business Choice (Expeditor) department. Created and invoiced for my

entire department. Leader in top sales, monthly. Developed strong customer

relations with numerous Chevy, Ford, and Dodge Dealerships, as well as with

a wide variety of end users. Scheduled, maintained, and managed all my

jobs. Created price excel spreadsheets on all van equipment. Worked closely

with the service manager to better coordinate special upfits. Designed and

placed advertising for sales featuring bailment vehicle inventory and

equipment.

Office Administrator - Force America Dallas, Texas 1/03-10-03

Invoiced and billed customers, switchboard, reception, bookkeeping,

assisted the sales team, great customer relations.

Office Administration - Leggett & Platt / Duro Metal Mfg. Dallas, Texas

2/02-01/03

Assisted other office staff. Overlooked freight shipping & charges. Sales

assistant, bookkeeping, HR assistant, switchboard, reception, greeted

customers.

Education:

DeSoto High School - 1993

DeSoto, TX

Knapheide Sales School - October 2007

Quincy, IL

Employment References:

George Kohler 214-***-****

Ancel Gilbreath 817-***-****

Pete Snider 214-***-****

Bud Hildenbrand 214-***-****

Teresa Hill 713-***-****

Teresa Vaughn 214-***-****

Contact this candidate