Manager Customer Service
Resume:
Gail Tomlinson
Gail Tomlinson
Beaverton, OR 97007
********@*****.***
EDUCATION
Bachelor of Science, Business Administration – Information Systems
Portland State University, Portland Oregon 2007 current
Bachelor of Biology
Portland State University 2007 2008
Tillamook Bay Community College 2007
COMPUTER SKILLS
Word, Excel, Access, PowerPoint, SQL training, Visual Basic Programming, Virtual Server
Administration, Computer Security Training
EXPERIENCE
Crew Leader /Grill Manager
McDonalds, Rio Rancho, New Mexico (December 2002 May 2004)
Grill Manager
In this position I insured product made on the grill was delivered to the customer quickly
and correctly. I trained current and new employees on correct food handling techniques and
procedures. I was also in charge of all food preparation, temperatures and food inventory.
Crew Leader
Carried out management tasks this included: ensuring employees stayed on task,
countdown drawers and enter then into the computer system
Gail Tomlinson
Dairy Manager
Safeway, Tillamook, Oregon (June 2004 December 2006)
Took orders for what would be shipped the following delivery for the dairy department.
Kept a current record of shelf and back stock inventory this was to ensured only current
dates on self as well as back stock. Received orders, maintained a manageable work area for
myself and other employees. Filled out weekly reports on inventory as well as salvage
materials that had to be pulled off the shelf or discarded. During my time working in this
department the out of stock count dropped 60%. This meant that on average there was no
product missing on the shelf six out of the seven days of the week.
Apparel PIC
Fred Meyer, Beaverton, Oregon (July 2007 Present)
Assisted management team along with section heads of departments to correctly
merchandise and plano gram each section of the department. This involved pushing out
merchandise preparing certain items, while ensuring the merchandise was on file. Ensure
high sales, which helped our store become the number one seller of apparel products. Ran
the department employees, employees reported to me on task they were put in charge of,
ensuring that the employees stay on task and deliver excellent customer service. Closed the
department, closed cash drawers, and prepared nightly reports to management.
INTERESTS
Running, Biking, Reading
Contact this candidate