Administrative Assistant Manager
Resume:
Ms. Shawn Stewart
Miami, FL 33130
(************@*****.***)
Objective:
An executive administrative or personal assistant position that would allow
me to utilize my interpersonal, analytical and communication skills and
that may have some potential for growth.
Summary:
I have more than 4 years of banking experience, as well as over 10 years of
administrative experience. Strong proficiency on Microsoft Office Suite. I
am very familiar with both Encompass, Calyx & Loan Prospector software
application. I enjoy working with diverse backgrounds. Self-motivated and
resourceful, extremely detail oriented, and dependable. I am a quick
learner with an enthusiastic attitude. Proven ability to meet daily and
monthly deadlines with accuracy. Outstanding talent in problem solving. I
can handle stressful situations, work well independently or as a team
player.
Licenses and Certifications: Licensed Mortgage Broker and Licensed Realtor
Work Experience:
04/08 - 10/10 Shoji Sushi, Miami Beach, FL
Manager
. Managing staff members in the standards set for food service
. Training and developing new employees
. Ensure the efficient flow of service are being met
. Communicate with customers, and learn from and deal with any
customer complaints/concerns
. Serve as a role model, to ensure courteous and professional
service at all times
11/06-08/07 Union America Mortgage Miami FL
Licensed Mortgage Broker & Processor
. Evaluated consumer credit, collateral and financial
capability against underwriting guidelines
. Cleared suspended conditions required by Senior Underwriter
to ensure closing
. Verified authenticity of all documents Tax Returns, Bank
statements, Credit Reports and Appraisals
09/03-11/06 The Legends Consulting Group, LLC Washington D.C
Licensed Mortgage Broker
. Evaluated consumer credit, collateral and financial
capability against underwriting guidelines
. Cleared suspended conditions required by Senior Underwriter
. Verified authenticity of all documents Tax Returns, Bank
statements, Credit Reports and Appraisals
Loan Processor
. Processed Conventional and Non-conventional loans
. Established preliminary conditions through DU and L/P
. Provided quality loan processing by reviewing files for
adherence to the underwriter
. Processed complex loan files verifying the accuracy of
received and ordering any missing documents and ensured
completeness of submission
. Worked closely with internal and external customers to ensure
quality service
Ms. Shawn Stewart
Page 2 cont'd
04/01-08/03 Commodore Aviation, Inc. Miami, FL
Executive Assistant to the SVP
. Right arm to the Senior Vice President/Chief Financial
Officer
. Kept up-to-date and accurate calendar of activities,
meetings, travel, engagements, appointments and conference
calls
. Daily duties included preparation of all formal highly
sensitive contractual documents, various correspondence
. Coordinating travel arrangements domestic and international
. Prepared Power point presentations used to facilitate Board
Meetings
. Generating & distributing weekly and monthly production
reports in Excel
. Provided back up support to the Acctg. Dept., particularly
working with the AP Manager
02/96-04/01 Robert Half International, Inc. Miami, FL
Executive Assistant- Lead Administrative Assistant
. Reported directly to the Branch Manager
. Supervise other administrative staff
. Oversee all office operations
. Implement procedures for major overhaul compensation/benefits
program
. Schedule travel arrangements
. Responsible for authorizing and auditing expense reports,
providing accurate board reports to Regional Administrative
Coordinator
. Responsible for generating company wide reports
Robert Half International, Inc. Minneapolis, MN
Fort Lauderdale, FL
Executive Assistant- Financial Sales Support Division
Reported directly to both the Director of
Permanent Placement Services and the
Vice President of Sales Development
. Effectively maintaining Company Whiteboard and responsible
for distributing Top Producer Reports to BMG, Director of
Permanent, Vice President of Sales Development and Recruiting
Managers
. Completing area operations and procedures by fulfilling
various clerical duties
. Meeting and greeting clients/candidates in the absence of
Recruiting Managers
. Initially screening prospective candidates (C-level
Management)
. Periodically coordinating candidate interviews & completing
reference checks
. Coordinating "Area" lunch meetings for 4 offices (150+
individuals)
. Offering creative ideas for special projects (incentive
programs)
Robert Half International, Inc. Minneapolis, MN
Switchboard Operator/Administrative Assistant
. Place, receive and route a high volume of calls through an
electronic switchboard
. Supply information to callers, relay messages and
announce/greet visitors
. Provide administrative support at various levels within the
organization (typing, faxing, editing)
. Responsible for coding and invoicing all accounts payable
for local office
. Responsible for providing detailed monthly accruals in Excel
spreadsheet
Contact this candidate