Customer Service Manager

Location:

Posted:

February 23, 2011

Natalie Reyna

abhtbz@r.postjobfree.com

EDUCATION

CURRENTLY ATTENDING RIVERSIDE COMMUNITY COLLEGE (BEHAVIORAL SCIENCE)

MEMBERSHIP

• ASB President

• Prom Committee

• Food Drive

• Blood Drive

PROFESSIONAL EXPERIENCE

CLERK, AUSD, JANUARY 2006-PRESENT (ON-CALL), RIVERSIDE, CA

• Front/Back office assistant/ Filling

• Prepare staff notes and maintain meeting agendas

• Helped schedule appointments and maintain data to keep Managers aware of daily

tasks.

• Assisted teachers with various tasks including teaching special education students.

• Perform computer functions using Microsoft PowerPoint Presentations.

• Tutor and adapt to dissimilar personalities with special education students.

Crew Member, Chipotle, July 2009-2011 Riverside, CA

• Knowledge of existing work stations and terminology to ensure accuracy of order

details.

• Review the efficiency of processes and compliance with prescribed procedures, and

recommend improvements such as the need for coordination, additional training, or

clarification of procedures to reduce errors or order delays.

• Provide telephone support for quicker preparation of orders.

• Brief staff members on recommendations to improve the processes.

• Provide excellent customer service which ensures customer value.

• Cashier

• Always displayed a positive and professional attitude with customers.

• Applied basic mathematical skills in instances of cash register problems.

• Train for a Manager Position

• Helped count the inventory displayed in stock areas in a timely manner.

Skills

• Microsoft Office Certificate (Word, PowerPoint, and Excel)

• Speaks Spanish and English Fluently

REFERENCE

available upon request