Project Management

LAKSHMI

Phone: 248-***-**** Email:

***.****@*****.***

Professional Summary:

. Over 4 years of Business Analyst experience in different

industries.

. Comprehensive knowledge of business processes, with hands on

experience on Software development Life Cycle (SDLC).

. Good knowledge of working in Agile, Scrum, Waterfall and RUP

methodologies.

. Extensive experience in Business Requirement gathering,

Project Management, Multi-site project co-ordination,

Business Analysis, and Technical Documentation.

. Experience with industry standard methodologies such as

AGILE, RUP (Rational Unified Process), UML, Rational Rose,

Requisite Pro.

. Proficient in coordinating Joint Application Development (JAD),

interviews, focus groups to gather requirements from different users.

. Adept at creating and transforming business requirements into

Functional and Business specifications, Use Cases, designing business

models and various diagrams such as use case, class, activity, state-

chart and sequence diagrams.

. Experience in Data recognition, Data Analysis and Data Mapping

exercises.

. Experienced in conducing User Acceptance Testing (UAT) with

stakeholders and business users and prepared Standard Operating

Procedures (SOP).

. Identified areas of improvement in the requirements and conveyed the

same to the Business Line.

. Created and Maintained Requirement Traceability Matrix (RTM).

. Facilitated meetings for defining business requirements and User

Acceptance Testing (UAT) standards and prioritizing them to manage

overall requirements of the project.

. Proficient in writing SQL queries to validate and verify data from

Oracle, SQL servers.

. Experience in working with onsite, offsite and offshore business

model.

. Active team player and an individual with excellent communication,

analytical, presentation and interpersonal skills, self-motivated,

fast learner and a good listener.

Technologies:

Business Modeling UML, MS Visio, Rational Rose.

Requirement Analysis Tools Rational Requisite Pro, Quality

Center.

Processes RUP, Agile, Spiral, Waterfall SDLC

models.

Change Management Rational Clear Quest.

Databases / Languages MS Access, SQL.

Operating Systems Windows (2000, XP, Vista).

Work Flow Tools MS-Project, MS-Excel, MS-Word,

MS-PowerPoint, MS-Visio.

Quality Standards Six sigma, HIPPA.

Other Tools Test Director.

Visa Status: EAD (Employment Authorization Document)

Professional Experience:

WI State Government, WI

October 09 - Present

Business Analyst

The state of WI moved from their old legacy system to the new Forward

Health Interchange, which is now handled by EDS. Due to the social security

act of 2004, there was a requirement to not use Member SSN as the member id

that is displayed on the member ID card. So EDS converted the old SSN -

based member IDs to new 10 digit random numbers and created a crosswalk

between them.

Responsibilities:

. Identified the key stake holders and business owners.

. Defined the scope of the project, gathered business requirements

through interviews, surveys, prototyping and observations of account

managers and UI (User Interface) of the existing Portal system.

. Prepared BRDs (Business Requirement Documents) and supporting

documents containing essential business elements, detailed

definitions, & descriptions of the relationships, to analyze and

document business data requirements.

. Interviewed business area experts, IT experts asking detailed

questions and carefully recording the requirements in the form that

can be reviewed and understood by both business and technical teams

across the organization.

. Followed a structured approach to organize requirements into logical

groupings of essential business processes, business rules, and

information needs, and ensured that critical requirements are not

missed.

. Planned and defined system requirements to Use Cases and test plans.

. Created UML Diagrams like Sequence Diagrams, Activity Diagrams and

process flow diagrams to elaborate the new processes using Rational

Rose.

. Scheduled meetings with the DA's (data analysts), developers, and SA's

(System Analyst).

. Conducted JAD sessions with management, SME (Subject Matter Experts),

users and other stakeholders for open and pending issues to develop

specifications.

. Updated the project plan regularly & provided the status of the

project to all involved groups.

. Created data dictionary of the technical terminology for the benefit

of the customers.

. Verified final requirement specifications for correctness, consistency

and traceability.

. Attended Walk through, team review meetings, execution status and

results review meetings.

. Performed internal cross-trainings to obtain shared knowledge base

among the team members.

. My deliverables were always on time or delivered early and I

consistently exceeded client expectations.

Software Environment: Rational Suite (RUP, UML with Rational Requisite

Pro, Rational Rose), SDLC, Windows 2000, MS Visio and MS Office (Word,

Excel, PowerPoint, Project).

Capital One Bank, VA

January 2008 - August 2009

Business Analyst

Capital One Financial Corporation is a U.S. based bank holding company

specializing in credit cards, home loans, auto loans, banking, and savings

products. The scope of the project was to upgrade the web application where

the customers can access Account details like their Savings and Checking

account details, can view and update their personal information and can

make the payments directly from the checking accounts.

Responsibilities:

. Interacted with the Business for gathering the functional, non-

functional and mapping requirements.

. Created Business Requirement Document,(BRD), Use Case specifications,

business flow diagrams and Activity diagram using MS Visio, so the

developers and other stake holders can understand the business process

according to their perspective with possible alternate scenarios.

. .Conducted JAD sessions as a facilitator to discuss requirements among

the group.

. Effectively coordinated with the Business, Developers and Quality

Analysts throughout the Software Development Life Cycle.

. Planned and defined the system requirements to Narrative Use Cases and

Use Case Scenarios using the UML methodologies. Created Wireframe

Diagrams Use Case Diagrams Activity Diagrams, defined Process &

business workflows Flow in MS Visio.

. Performed Gap analysis and was involved in the analysis of the

technical specifications of the current system and the infrastructure

needs.

. Designed and developed project document templates based on SDLC

methodology.

. Prepared RTM (Requirement Traceability Matrix) to ensure all the

requirements were covered in the test cases.

. Played a key role in the planning, User Acceptance Testing (UAT), and

implementation of system developments and enhancements.

Software Environment: Windows 2003, MS Word, Visio, PowerPoint, Excel, and

Project, SDLC, MS SQL.

Verizon, New Jersey

September 2006 - November 2007

Business Analyst

Verizon is a premium organization in telecommunication. The project

involved upgrades from a legacy system to a new system with the latest

technologies.

Responsibilities:

. Gather and document project requirements in written form to be

reviewed by internal and external organizations. Documents include

assessment documents, analysis and design documents,

. Defined scope of the project with stakeholders and user groups for

telecom order management application.

. Facilitate meetings with internal and external groups and communicate

project status to upper management.

. Designed message formats, system interfaces and worked with business

users through interviews and JAD sessions.

. Prepared meeting materials including agenda; wrote down minutes of

meetings during meetings; distributed and posted them to the project

repository; and did follow-ups monitoring work progress versus

assigned tasks

. Documented best practices in the project for reusability.

. Wrote SQL statements to extract data from Tables and performed

database testing with SQL Queries.

. Modeled the detailed design of the system using UML and Rational Rose,

Use Case Diagrams, Sequence Diagrams, and State Chart Diagrams.

. Developed a Traceability Matrix to keep track of the Requirements, Use

Cases and Test Cases.

. Acted as liaison between the management and IT teams with effective

presentations to achieve best results.

Software Environment: Windows 2003, MS Excel, Rational Requisite Pro,

Clear quest, MS Visio, MS Word.

Contact this candidate