Project Oracle
Resume:
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NAVDEEP KUNDRA
*******.******@*****.***
SUMMARY
Techno-functional IT professional with 10+ yrs. of experience in local &
International markets (Middle East, UK, European, Eastern retailers). 8
yrs. of commendable experience in Oracle Retail ERP with various companies
[fashion, grocery, hypermarket, kiosks, franchisee ops, pvt label etc.]
Demonstrated skills in technology, processes & people management to achieve
Business Systems efficiencies. Skilled in utilizing quality processes for
continuous improvement [specifically SIX SIGMA] and project management [PMI
methodologies]. Set up change control processes, RTS reduction [support
time], resource utilization analysis and been part of rolling out ITIL
processes.
Strong in building teams to achieve faster results with stable &
predictable deliveries. Skills to align business processes with IT effort
available & align IT deliverables as per corporate priorities
Have worked extensively with Sr. Executives from business and C[x]O level
management teams. Have been part of corporate level evaluations on engaging
into new projects or taking tough calls to withdrawal / suspension of
approved projects. Managed a team size of 45 (in house + external
consultants). Managed projects worth Total CAPEX of USD 100K - USD 10 Mn.
Enhanced learning & deliveries @ key implementations / organizations
(Infosys, TESCO, GE, Accenture, Nordstrom, GAP, Karstadt, Landmark Group,
Kamal Osman Jamjoom etc.)
Have been part of 3 end to end Oracle Retail implementations (v10,12) and
program managed one of the most successful implementations in Middle East
for Oracle Retail v12, Oracle EBS (Financials) v11, HRMS (Payroll).
Additionally have worked on 14 different projects in Oracle Retail ERP
CORE EXPERTISE
. Oracle Retail ERP - Oracle Retail (v 9 to v13)
o Expertise (Tech/Func): RMS, ReSA, WMS, ReIM, Allocation, RPM,
RIB, RTM, Batch
o Exposure : SIM, RDW, MFP, POS, RDW
. Project Managed Oracle EBS (Financials) and Oracle HRMS
implementations
. Very good understanding of Supply Chain processes, Inventory Mgmt,
Purchasing, PLM, Order management, Warehousing.
. Retail Domain knowledge
. Conducting CRP sessions
. Process setups, review & improvements for retail business / IT
. Requirement Gathering, Analysis & Solution Design in a single / multi
system environments
. System Integration, Data Migration, Testing, Trainings and QA
(technical & functional)
. Vendor selection and management
. Global IT Experience [companies US, UK, EU, Middle East, Far East,
India]
. Change management - Business influence & IT influence to optimize IT
systems without compromising maintainability
. Processes / Methodologies roll out[Six Sigma, PMI, ITIL]
. Worked in onsite, off-site, multi-site environments
. Technical skills in Oracle PLSQL, Unix, Pro*C, D2K etc. (Client-Server
Tech), RIB,OBIEE
. Expertise in tools e.g. TOAD, MS Project, MS Visio
. Experienced in setting up & using schedulers like Control-M, CA-
Autosys, Maestro & Appworx, Cron
PROFESSIONAL EXPERIENCE
1. Third Party Warehouse Implementation
Company/Client : Landmark Group
Duration : May'09 to Apr'10 Team Size : 5
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
RIB, WMS
Role : IT Project Lead
Overview : Landmark corporate selected Oracle retail as an enterprise
application for all its operations. It included Oracle MOM suite (RMS,
ReSA, ReIM, RTM, RPM, RA), SIM, ORWMS, ORDW, OBIEE. One of the businesses'
automation needs required third party WMS system to be implemented for PTL
operations and for multi-sku storage / handling operations.
The system implementation required integration of third party WMS (RDS) to
integrate with Oracle Retail MOM, ORWMS systems where the inventory was
managed by RMS. Due to complexity of both the systems complete solution was
delivered through interface design and a completely non-intrusive solution
was delivered along with near real time integration.
The unit through put was significantly increased with turnaround time of 36
hrs was reduced to 10 hrs.
2. System Stock Accuracy
Company/Client : Landmark Group
Duration : Jan'10 to Jun'10 Team Size : 4
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
RIB, WMS
Role : Project Lead
Overview : The warehouse application since went live in April 2008
has been having the issues of inventory accuracy w.r.t stock visibility to
buying / merchandising vs stock visibility to warehouse teams; causing loss
of sales opportunity, over stocking at stores along with massive issues in
inventory reconciliation.
The project was done in different phases of DMAIC methodology (Design,
Measure, Analyse, Improve and Control). The inventory accuracy was measured
to be very low in the range of 85-87% between the systems vs physical
accuracy of 98% and above. The project measured and analysed the issue in
business processes and some bugs in IT systems. The real issue was
diagnosed to be change management & training where users due to ignorance /
due to easy bypass were not following the process. The resistance was due
to some system controls that needed users to follow processes in multiple
steps. The subprojects were launched with focus on process enforcement, re-
training, IT fixes and control. The control mechanism was put in place that
checks system accuracy 2 times in a week and provides individual item level
discrepancy.
The inventory accuracy between the systems increased from 87% to 99.58%
within 4 months and physical stock accuracy to 99.49%. 6 months in a row
business achieved 100% fulfilment from WH to store.
3. Support & Maintenance
Company/Client : Landmark Group
Duration : May'09 to Feb'11 Team Size : 15
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
RIB, WMS, Java, Pro*C, OBIEE
Role : Support Lead
Overview : Managing support & upgrades of Oracle Retail - legacy
retail applications (800+ stores, 7+ brands, 10l+ countries)
4. Oracle Retail Implementation
Company/Client : Landmark Group
Duration : Jan'10 to Feb'11 Team Size : 4
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
RIB, WMS, Java, Pro*C, OBIEE
Role : Subject Matter Expert / QA Lead
Overview : Working multiple roles to up skill teams (Tech Arch, QA,
Functional Trainer and Project Consultant for PMO activities)
5. Auto Replenishment
Company/Client : Landmark Group
Duration : Mar'10 to Jun'11 Team Size : 2
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
Role : Subject Matter Expert / QA Lead
Overview : Create bespoke replenishment for legacy application (WH to
Store) using the similar logic of Oracle Retail Replenishment ensuring when
legacy is converted during implementation, the process is already in place.
6. Oracle Retail Implementation & Support
Company/Client : KOJ
Duration : Jan'07 to Apr'09 Team Size :
16
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL, RMS,
RIB, WMS, MOM, Java, Appworx etc.
Role : Project Manager
Overview : KOJ selected Oracle retail as an enterprise application
for all its operations. It included Oracle MOM suite (RMS, ReSA, ReIM, RTM,
RPM, RA), SIM, ORWMS, ORDW, OBIEE. The project was delivered on-time,
under budget with support of Implementation partner. It involved rolling
out of MOM suite to all the businesses of head office (one go-live) and 2
warehouses (1 UAE, 1 KSA). This is one of the very first pure Vanilla
implementations of Oracle retail and the most successful as well. The
project delivered in a record time also provided on version of truth for
business to manage i.e. stock position of all the stores visible by end of
the day to the business teams for their quick decisions. The project was
done in collaboration with systems integrator with only ONE experienced
Oracle Retail hiring. Change management, Service transition to support was
managed in-house. One of the exceptional achievements on the project was
Legacy integration with ORIB and trickle polling from legacy stores, no
mass uploads. WMS ROI was 150 days.
7. Business Reports (OBIEE)
Company/Client : KOJ
Duration : Sep'08 to Mar'09 Team Size : 3
Platform : UNIX, Shell Scripting, Oracle SQL / PLSQL, Oracle
Retail v12 (WMS, MOM), OBIEE, Appworx etc.
Role : Project Lead
Overview : KOJ project plan included installation of RDW (for data
capture) with delayed implementations. In year 2008 Oracle roadmap of OBIEE
influenced KOJ's decision of replacing planned Micro-Strategy
implementation with OBIEE. The project was a challenge due to lack of
skills with OBIEE and oracle retail in addition to Oracle din't support
OBIEE on v12. The project was delivered by learning OBIEE with trial and
error, additional remote / web training on OBIEE. The internal IT team
played the role of BA, capturing the requirement, validating, sign-offs and
implementation of OBIEE for business in 2 phases (Operational reports &
Analytics). The project was exceptional with ROI in weeks due to miniscule
investment of USD 3000/- for training & no external consultant.
8. TESCO 10AL
Company/Client : TESCO
Duration : Mar'06 to May'06 Team Size : 5
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v10(RMS, RIB, MOM) etc.
Role : Project Lead
Overview : TESCO International required Asia localisation for their
implementation in China & Japan. The work involved language and process
localisation of RMS to meet the requirements of specific geography. The
core technical work involved reviewing the requirement document, convert
the same to Tech design, discuss it through multi-site team and deliver the
code pack after unit testing to QA.
9. GAP FP
Company/Client : GAP
Duration : May'06 to Jul'06 Team Size :
4
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v11 (WMS,RMS, RIB, MOM) etc.
Role : Project Lead
Overview : GAP inc decided to move from their Oracle Retail v10g
(version 10 for gap) to version 11. As part of this move all the mods / bug
fixes done for GAP Inc. in v10 had to be forward ported to v11. The project
was to identify,design, code and deliver those mods.
10. Karstadt Kompact
Company/Client : Karstadt Kompact
Duration : Jul'06 to Dec'06 Team Size :
6
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v11 (WMS, RIB, MOM) etc.
Role : Project Lead
Overview : Karstadt Kompact went independent from the parent company
and decided to implement oracle retail v11. The project involved
participating the client calls along with Accenture consulting and document
client requirements. Build SAE document for Solution Approach and
Estimation to be reviewed by client for acceptance. The back ground work
involved validating the existing application features against user
requirement, identifying the Gaps and proposing the workaround as well as
the solution.
11. Support Transition from Korea
Company/Client : TESCO
Duration : Jun'04 to Dec'04 Team Size : 4
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v10 (MOM) etc.
Role : Sr. Sytems Analyst
Overview : TESCO korea was the first implementation of Oracle Retail
in the group. The project phase-1 was already live and supported by local
Korea team. A team of Oracle Retail experts and technology experts
travelled to korea for a period of 4 months and build a transition scope,
support model and handover plan. The project of 3 months of study, 1 month
shadow and 2 months offloading allowed TESCO to release experienced Korean
team for other Retail implementation projects in the group.
12. TinaB implemtation Turkey
Company/Client : TESCO
Duration : Jan'05 to Sep'05 Team Size : 7
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v10 (MOM), Biztalk, Retalix etc.
Role : Team Lead
Overview : Based on initial learning's from Korea implementation,
Tesco designed and implemented the first model for reducing implementation
time. The model TinaB (Tesco In A Box) was designed to achieve implement
once, replicate many times. The model further was refined later on to TOM
(Tesco Operating Model). In TinaB implementation a total of 12
nationalities from 5 different companies working for 4 different sites came
together to implement 1st store of Tesco Turkey (kipa) in a period of 1+
yrs. The specificities of the implementation were removing of RIB with
Biztalk, store systems from Retalix. The model also had a built in
transition plan for HSC team support handover. Many control mechanisms were
built in and included into the model.
13. YEC conversion
Company/Client : TESCO
Duration : Oct'05 to Mar'06 Team Size : 7
Platform : D2K, UNIX, Shell Scripting, Oracle SQL / PLSQL,
Oracle Retail v10 (MOM), Biztalk, Retalix etc.
Role : Team Lead
Overview : Based on the decision from TESCO board all countries had
to comply with 5-4-4 calendar. The Korean implementation and Turkey
implementation done before the decision were on regular Gregorian calendar
and the decision required a massive change / within the system migration /
re-built of data for past and changes in stock ledger processes. The
project was executed in parallel for both the countries led by one common
PMO and having reusable components.
14. Tech Channel
Company/Client : GE
Duration : Feb'03 to Mar'04 Team Size :
10
Platform : HP-Unix, Pro*C, PL/SQL, Maestro, COBOL, ProCobol, VB
6, Shell Scripts, awk
Role : Project Lead (Offshore)
Overview : The project is to modify / remove Tech Channel Contract
(warranty contracts sold by technicians at consumer's place) creation from
HBI Legacy system. This project provides business benefits by way of faster
contract creation. (3-4 days vs. 12-16 hrs). Minimum intervention by Tech
for contract creation by having all calculations reference data on system &
eliminated reference papers (Tech motivated by friendly front-end). Legal
benefits include restricting the sale of contract and control on tax by
system, not relying on Technicians awareness. Financial benefits include
elimination of manual processing of paper checks, cash $$. Avoid under-
price sales (potential to save $$ 250,000 annually).
15. Warranty Contracts BULL Exit / GE Appliances
Company/Client : GE
Duration : Sep'03 to Dec'03 Team Size :
8
Platform : HP-Unix, Pro*C, PL/SQL, Maestro, COBOL, ProCobol, VB
6, Shell Scripts, awk
Role : Project Lead (Offshore)
Overview : The applications for warranty management had historically
been running on HONEYWELL provided BULL system having its own language /
database and OS. The project was to migrate the application from legacy
technology to Unix / Oracle Based systems. This project provided business
leaders to control commissions rates for contract sale by technician
(controllership), selling more variety of contracts (more $$ / better
service), commission reporting for tech on web (saving time for queries),
reduced dependencies on HBI (saving in $$ due to costly support).
16. Tech Channel Commissions Control / GE Appliances
Company/Client : GE
Duration : Sep'03 to Dec'03 Team Size :
8
Platform : HP-Unix, Pro*C, PL/SQL, Maestro, COBOL, ProCobol, VB
6, Shell Scripts, awk
Role : Project Lead (Offshore)
Overview : The project was to drive more control / visibility on
commissions for Tech Channel Contract Creation & take that out of HBI
Legacy system. (25% of project out of HBI)
17. OXYGEN (NORDEI) / NORDSTROM INC, USA
Company/Client : GE
Duration : Sep'00 to May'02 Team Size :
80
Platform : SunOS 5.6 ( Unix shell scripts), WinNT / Pro*C,PLSQL, TOAD, Syncsort, C, D2K, SCCS
Role : Software Engineer / Module Lead
Overview : Conversion of the merchandise system from a legacy system
to an ORACLE based RMS (Retek Merchandising System). The project was a five
phase project for RETEK Implementation.
a. Setup SKUs. b. Create Orders c. Capture Sales
d. Integrate PKMS and RMS. e. Integrate Merchandise planning and
RMS, RMS stock ledger and GL.
Redesign of merchandising application for ORACLE based system. Preparation
of the software background for RETEK, to support and interface legacy DATA
and applications. Implementation of RETEK packages RMS and RDW (Retek
Data-Warehousing) for the client. RMS package allows the client to create
and maintain their Purchase Orders, Merchandise Price Management. The
project also helped Nordstrom to have a greater visibility on Perpetual
Inventory, helping Nordstrom employees having greater and faster access to
find items on hand and their location. The RMS-based application will
replace current ordering systems (POMR), Price Change System, Book
Inventory (Stock Ledger) system and Merchandise Transfer system. RDW is a
data-warehousing tool generates reports from RMS data. The project was the
one which received EXTERNAL CUSTOMER DELIGHT AWARD in the year 2002.
EARLY CAREER
. Sep 1999 - Sep 2000: Trainee Engineer
TRAINING / CERTIFICATIONS
. Six-Sigma DMAIC & DFSS - General Electric Company (GE)
. Basics of Effective Communication & Achieving personal Goals - GE
Croton Ville
. Applying Leadership Basics from GE India Corporate Learning Services
. More than 40 Self Improvement courses from Quicknowledge / SkillSoft
. PMI Methodologies, ITIL Foundation
. Trained on Unix, PLSQL/SQL, Oracle DB, C, Pro*c, Oracle Forms /
Reports, Java, OBIEE
OTHER INFORMATION
LOCATION: Dubai, U.A.E.
EDUCATION: Bachelor of Technology (B.Tech)
Higher Diploma in Software Engineering (HDSE)
EPBM from IIM Calcutta
MARITAL STATUS: Married
PHONE: +971-**-*******
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