Sales Manager
Resume:
STEVE M. KNUTSON
REDDING, CA **003
******@***.***
OBJECTIVE: A CHALLENGING POSITION IN WHICH I CAN UTILIZE MY MANAGAMENT AND
SALES EXPERTICE FOR THE ADVANCEMENT OF YOUR COMPANY.
HIGHLIGHTS: Honest, Reliable, Friendly, Energetic, Resourceful,
Highly Motivated, Positive, College
Degree, Independent Hard worker
-Spearheaded outlying territory development, which
increased sales by approximately 20%.
-Achieved "Salesperson of the Year" Award for 1992
-Reorganized the Service Department resulting in improved
operating efficiency by assuring all expenses were
covered and routes were more geographic.
-Regularly met with owners of three companies to evaluate
salespersons', installers' and office employees'
performances.
COMPUTER SKILLS: Proficient in Windows-based software - Word, Excel,
Outlook, Office
WORK EXPERIENCE:
09/ 87 - 07/89 COVENANT CARTAGE PANORAMA CITY, CA
OPERATIONS SUPERVISER / DISPATCHER:
-Coordinated routing and dispatched drivers.
-Assisted the owner by organizing office procedures in
public relations, sales,
personnel, and accounts.
-Reviewed performances of drivers and office personnel.
-Promoted delivery service by phone and appointments.
-Calculated pricing for deliveries.
-Implemented employee orientation program.
-Revitalized customer and supplier directories for
improved access.
09/89 - 04/96 HAWKINS WINDOWS YUBA CITY, CA
SALESPERSON / SERVICE MANAGER:
-Achieved "Salesperson of the Year" Award for 1992.
-Communicated features, benefits, and pricing of window
and door products to
contractors and homeowners.
-Met regularly with owner to evaluate salespersons'
performance and territory
coverage.
-Reviewed house blueprints and advised customers.
-Reorganized and improved the Service Department, by which
gaining
operating efficiency.
-Supervised the employees involved in continuing Service
Department
organization.
-Documented sales production.
-Ordered products and inspected accuracy of purchases.
-Spearheaded outlying territory development, which
significantly increased
sales.
-Utilized computer software to compile window estimates.
-Trained new sales personnel.
05/96 - 03/03 LYNDALE GLASS LYNDEN, WA
CUSTOMER SERVICE MANAGER / SALESPERSON:
-Communicated features, benefits, and pricing of window
and door products to
contractors and homeowners.
-Reviewed house blueprints and advised customers.
-Supervised and dispatched installers.
-Scheduled outside estimator's in-home appointments.
-Created and implemented installer training program and
progress summary.
-Organized, managed and priced products in inventory.
-Spearheaded systems, by which products were received,
inspected, returned
and reordered.
-Utilized various computer pricing programs to compile
window and door
estimates.
-Solved problems of disgruntled employees and unsatisfied
customers.
-Mediated between the owners and the employees.
-Evaluated employees in various capacities.
03/03 - 12/04 LYNDALE GLASS FERNDALE, WA
STORE MANAGER / SALESPERSON:
01/05 - 2/06 CUSTOM GLASS ANDERSON, CA
REPLACEMENT DIVISION MANAGER / SALESPERSON
-Communicated features, benefits, and pricing of window products to
contractors and homeowners.
-Reviewed blueprints and advised customers.
-Supervised and dispatched installers.
-Scheduled outside estimator's in-home appointments.
-Measured for final sizes of replacement windows.
-Utilized various computer pricing programs to compile
window estimates.
-Solved problems of disgruntled employees and unsatisfied
customers.
-Mediated between the owners and the employees.
02/06 - 06/06 PREPARATIONS AND COMPLETION OF REAL ESTATE LICENSE CLASS
AND EXAMINATION
06/06 - 02/07 REAL ESTATE 1 REDDING, CA
REAL ESTATE AGENT:
03/07 - 09/07 PRE-EMPLOY.COM ANDERSON, CA
INSIDE SALES REPRESENTATIVE:
Communicated to Human Resource Personnel in large companies
nationwide
regarding their background check needs, for new employees
and how we could help them
03/10 - 06/10 ASHLEY FURNITURE HOMESTORE REDDING, CA
FURNITURE CONSULTANT
09/07 - 07/10 KELLER WILLIAMS REALTY REDDING, CA
REAL ESTATE AGENT / ASSISTANT:
EDUCATION: Bachelor of Arts, May 1984, Los Angeles Baptist College
(now The Master's College), Santa Clarita, CA
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