Manager Store
Resume:
L, Latisha Harris
Riverhead, NY 11901
*************@*****.***
Professional Profile
Ten years of both retail and management experience demonstrating strong
customer service skills,visual presentation, and productivity. Effective
communicator, leader and problem solver who possesses the initiative to
exceed goals. Skills in budgeting, training, inventory control, and other
functions.
Experience
Coordinator- HomeGoods, Riverhead, NY (2010-present)
Store Manager- Danskin, Riverhead, NY (2008-2009)
Assistant Store Manager- Danskin, NY (March, 2008-August 2008)
Assistant Store Manager-Pfatlzgraff Lifetime Brands Riverhead, NY (2007-
2008)
Supervisor-Osh Kosh B'Gosh, Riverhead, NY (2006-2007)
Department Manager-Linens-N-Things, Riverhead, NY (2005-2006)
Assistant Store Manager-Chico's, Riverhead, NY (2002-2005)
Summary of Responsibilities
Operations Management- Managed all aspects of day-to-day store/department
performance. Direct sales, inventory control, visual merchandising,
product ordering, housekeeping, administration, and compliance to company
policies and procedures.
Staff Supervision & Training- Experience in recruiting, selection, and
training, developing, scheduling and supervising associates. Motivating
staff to achieve performance goals and ensure productive store operations.
I believe in positive reinforcement and building up employees to make them
more productive individuals.
Customer Relations & Service- Develop and manage customer relations to
maximize service satisfaction promote goodwill and generate repeat/referral
business that contributes to sales growth. Monitor and resolve any service
issues.
Achievements
. Increased sales with client book sales, table toppers, flyers, in
store coupons, mailing list promotions etc.
. Was acting store manager in assistant manager role for six months, and
trained new assistant and led meetings.
. Promoted to Store manager at Danskin in August of the same year hired
and meeting and all store goals.
. Promoted to Assistant Store manager within a month of employment.
Education
University of Phoenix, Phoenix, AZ (Online Campus)
Business Management
I completed a total of 57 credits in management, human resources, culture,
religion and marketing. I am still working toward my Associates degree.
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