Customer Service Real Estate
Resume:
DANIEL FOSTER_______________________________________________________
480-***-**** ********@*****.***
February 16, 2011
To Whom It May Concern,
As an ambitious professional, I would like to submit my resume as application for a position
with your company.
Since completing college, I have worked in various positions in the finance field. I am a quick
and willing learner who hopes for an opportunity to develop a career at your company. I have
proven to be a very competent and adaptable employee, handling increasing workloads and a
variety of duties with ease. I have proven to consistently show dedication and commitment to my
supervisors and co-workers through a positive attitude and a strong work ethic. For my efforts, I
have been continually recognized with awards for exceptional customer service.
I am looking forward to learning more about the possibility of employment at your company. I
am positive that I will become a valued and knowledgeable employee, exceeding the job
requirements while providing dedication to colleagues and the firm.
Sincerely,
Daniel Foster
Resume attached
Daniel Foster
********@*****.***
Summary of Qualifications
• Processed mortgage and title work for a combined 6 years.
• Experience with conventional, FHA, and VA guidelines.
• Worked closely with underwriters to obtain needed items from brokers and customers.
• Participated voluntarily in design of the system and workflow for 3 of the last 4 companies to
gain speed and accuracy in processes.
• Process a current workload of 15-20 new files per day while maintaining 300-600 files of
pipeline work.
• Consistently recognized for conflict resolution and diplomatic understanding in difficult
situations.
• Quick learner and exceptional thinker. Motivated self-starter who genuinely appreciates
expert guidance.
• Goal directed, meets deadlines, performs well under pressure.
• Individually motivated and works well in a team setting.
• Flexible worker, adapts quickly and easily to job’s changing needs.
• Exceptional and innovative problem solver
Education
HENDRIX COLLEGE CONWAY, AR
Bachelor of Arts in Politics May 2003
ARIZONA SCHOOL OF REAL ESTATE AND BUISNESS SCOTTSDALE, AZ
Real Estate Licensure November 2006
Experience
TIFFANY & BOSCO P.A. PHOENIX, AZ
Title Processor June 2008 – Present
Filed title claims for title issues arising from prior liens, vesting issues, and fraud. Researched
and reviewed title reports and all manner of recorded documents. Worked with attorneys to
resolve special issues during the foreclosure and REO process. Developed relationships with
various mortgage servicers and gained extensive knowledge in the title, foreclosure and litigation
processes. Resolved issues to bring file to sale including assignments, prior liens, judgments, and
criminal restitution, mechanics liens, senior lien sales, and junior lien issues.
ACTIVE FINANCE GROUP PHOENIX, AZ
Loan Processor August 2007-May 2008
Learned all areas of specialty investor finance: short sales, foreclosures, REO and bank owned
properties, trustee’s sales and auctions. Perfected customer services skills by developing personal
relationships with the most prominent real estate wholesalers and investors in the metro area.
Processed loans from beginning to end. Valued properties using MLS and property inspections.
Created legal documents manually for each loan. Acquired and verified all items needed for
funding purposes including title commitments, HUD-1 statements, insurance policies, and other
documentation. Served as company notary.
AEGIS WHOLESALE MORTGAGE PHOENIX, AZ
Loan Processor February 2005-August 2007
Worked in all departments as demand required. Also performed additional tasks in Underwriting
such as DU and LP. Received customer service awards repeatedly. Worked extensively with
Aegis Wholesale corporate office resolving post closing salability issues and investor exceptions.
Worked extensively with underwriter on DTI calculation, document review, credit analysis,
property evaluation, and loan application review.
DECISION ONE MORTGAGE SCOTTSDALE, AZ
Loan Processor August 2004-January 2005
Further honed skills of customer service. Worked in loan setup and quickly demonstrated skills
to advance to more complicated departments. Required extensive communication with title
companies to resolve stipulations. Funded loans in multiple states. Prepared documents for all
types of loans in the Decision One portfolio. While processing setup files, worked with
underwriters to input information from broker submissions. Perfected ability to calculate debt to
income ratio, borrower income, borrower credit, and fraud.
AMERICA’S HOMEFUNDERS SCOTTSDALE, AZ
Loan Officer February 2004-August 2004
Added to knowledge in the areas of FSBO, bankruptcy, subprime, and purchase financing.
Acquired additional skills in marketing in conjunction with real estate agencies. Worked
extensively to develop relationships with title companies, real estate agents, and lenders.
Developed loyal customer base through outstanding customer service.
PACIFIC GOLD MORTGAGE PHOENIX, AZ
Loan Officer September 2003- January 2004
Promoted from junior loan officer to senior loan officer in less than two months. Have worked
with prime and small commercial. Gained knowledge in the areas of refinances and home
improvement.
Computer Skills
Proficient Knowledge of: Multiple Listing System, Adobe Acrobat, Windows, Calyx Point,
Microsoft Word, Excel, and Outlook. Worked extensively with various Document
Preparation, Funding, Loan Submission, and other proprietary software. Gained
knowledge of the Underwriting AU engines DU, LP, Clout, and Assetwise.
Professional References
David Comer
Title Team Lead
Tiffany & Bosco, P. A.
2525 East Camelback Road, 3rd Floor
Phoenix, AZ 85016
*******@***.***
Beverly Cope
Title Team Lead
Tiffany & Bosco, P. A.
2525 East Camelback Road, 3rd Floor
Phoenix, AZ 85016
***@*****.***
Personal References
Adam Verhoeks
***************@*****.***
Wendy Collins
*********@***.***
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