Management Customer

Evelyn Velazquez

* ******** *****

Woodcliff Lake, New Jersey 07677

201-***-****

*********@*****.***

Career Profile: To bring my acquired experience and skills to contribute to

the

success of the company with the opportunity to gain

knowledge

to further my career opportunities.

- Detail-oriented, efficient and well organized professional,

knowledgeable in accounting systems.

- Possess strong analytical and problem solving skills, with the

ability to make well thought out decisions.

- Excellent written and verbal communication skills.

- Highly trustworthy.

- Resourceful in the completion of projects, effective at multi-

tasking.

Professional Experience:

Pearson Education, Old Tappan, NJ January 2008 -

Current

Majors Credit Department

Senior Credit & Collection Representative

- Manage several major vendor accounts (Ingram, Barnes & Noble

Distribution & Financial, Baker & Taylor Marketing Services,

Bookazine, Brodart)

- Reallocate credit as seen necessary.

- Input all customer claims.

- Create forecasts for Upper Management on a monthly basis.

- Ensure compliance with accounting deadlines of semi-yearly

settlements.

- Detailed investigation of high volume customer charge backs

(pricing, shortages and returns).

- Provide detailed account information to Upper Management for

reporting purposes.

- Send monthly revised spreadsheets of past due invoices.

- Provide back-up coverage for co-workers accordingly.

- Submit bad debt recommendations to Upper Management

- Monitor credit limits on assigned accounts to ensure credit

limit stays within tolerance.

- Reconcile assigned accounts on a daily basis to ensure accounts

remain in current standing.

Dancker, Sellew and Douglas, NYC June 1997 - October 1999

Credit & Collection Analyst

- Collection duties, phone calls.

- Reconciliation of accounts.

Marzotto (USA), NYC 1994 - 1997

Credit & Collection Representative

- Process customer charge backs.

- Deposit all in house payments.

- Apply all checks

- Input and process credits.

- Create and mail all customer invoices.

Education:

Bernard M. Baruch College, NYC October

1993

B.A. - Corporate Communications

Computer Skills:

- SAP System - 6.0

- Microsoft Outlook

- Microsoft Office Word

- Microsoft Office Excel

- Oracle 12

- Mainframe (UOPS)

- Mobius

- DMS 2 (Advanced Excel System)

Contact this candidate