Manager Active Directory
Resume:
David Arnold
**************@*****.***
Brea, CA 92821
EDUCATION
Bachelor of Arts – Business Administration, Expected Graduation: 2011
Concentration: Information Systems & Decision Sciences
California State University, Fullerton.
Associates Degree - Liberal Studies, August 2006 Fullerton College
MCP (exam 70-271), January 2011
CompTIA Security+ Certified, August 2010
CompTIA Network+ Certified, January 2010
CompTIA A+ Certified IT Technician, August 2009
PROFESSIONAL EXPERIENCE
TNG Real Estate Consultants, Brea, CA 7/10/10 – 11/2/10
http://www.TNGRealEstate.com
IT Specialist
• Helped agents with software related issues such as Internet
Explorer, MS Office, and Outlook.
• Maintained all the computers by ensuring they were kept up to speed
utilizing disk defragger, disk clean up, windows updates, visual performance
tweaks, clearing temp files, reducing start up programs, and cleaning out
old user profiles.
• Cleaned out viruses, spyware, and malware.
• Installed network printers.
• Used Active Directory for over 250 domain user accounts.
• Repaired non working computers.
• Helped setup the network and computers at a new office location.
Insight Technology Solutions, Brea, CA 10/21/09 - 10/24/09
http://www.Insight.com
Chase/Washington Mutual conversion day
Tech Specialist
• Worked in a team to prepare bank computers for imaging.
• Removed old Washington Mutual computer peripherals and replaced them with Chase ones.
• Troubleshooted any errors with malfunctioning devices.
INTERNSHIP EXPERIENCE
Earthbound Media Group, Irvine, CA 10/18/09 – 7/9/10
http://www.EarthboundMediaGroup.com
Technical Operations Intern
• Fixed employee computers that were non working or had viruses.
• Installed drivers, programs, and operating systems for new user computers.
• Tagged and logged inventory with Asset Manager software.
• Utilized VMware to test software.
• Mapped network drives.
• Researched and tested new ways to make the workstations, programs, and network run faster.
• Experience in computer imaging using Symantec Ghost and PING Project.
• Some experience working with intranets.
• Helped with installing new blade server setup.
TECHNICAL SKILLS
• MS Windows 98/XP/Vista/7, Server 2003/Active Directory.
• Linux, Mac/OS X
• MS Word, PowerPoint, Excel, Outlook, and Visio.
• C++, Visual Basic.
• LAN/WAN configuration.
• Remote Desktop, VPN, Group Policy Editor.
• Norton Symantec Antivirus, Ghost, PING, Malwarebytes.
• Internet Explorer, Mozilla Firefox, Safari.
• Router configuration.
• Experienced and comfortable in working within the server/client environment.
• Experienced in making straight through and cross over cables.
GENERAL WORK EXPERIENCE
Nordstrom, Cerritos, Ca 12/10/06 - 2/17/10
http://www.Nordstrom.com
Stock Support
• Responsible for making sure the daily freight was unpacked and stocked.
• Worked with the logistics department in sending outgoing freight to various destinations.
Disneyland, Anaheim, CA 12/12/02 - 12/05/05
http://www.Disneyland.com
Host/Grill Cook/Food Prep/Steward/Busser/Trainer
• Processed food and beverage orders.
• Trained and supervised new hires.
• Bussed tables while adhering to OSHA safety standards.
• Operated a multitude of machines; fryers, grills, dish washers, ovens, and stoves.
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