Lonna A. McHugh
Medford Lakes, NJ 08055
HP# 609-***-**** / Cell # 609-***-****
Email: ********@*******.***
Objective
To obtain a position in the Information Technology field providing project
support.
Work Experience
Project Manager - ProCat Management Services
IT Project Manager for the completion of software implementation projects
for wholesale distributors and Trade Shows. Directed and managed project
development from beginning to end. Developed full-scale project plans and
associated communications documents. Effectively communicate project
expectations to team members and stakeholders in a timely and clear
fashion. Identify and resolve issues and conflicts within the project
team. Identify and manage project dependencies and critical path which
included assisting the Operations Team with the testing of import/export
data files needed for the implementation phase. Share Point was used on a
daily basis for communicating and managing projects. Some administrative
duties such as purchasing of office supplies and managing field technicians
work schedule.
Regional Report Analyst - Percepta -Ford Motor Company
Generated daily, weekly and monthly business reports for regional team
using Access. Provide monthly reports for the Ford Sales and Marketing
Team. Responsible for the weekly database maintenance for Ford's Eastern
Region. Coordinated all regional meetings/events for the regional office.
Monitored budget costs for Ford events, meetings and training sessions.
Placed purchase orders for office supplies. Completed other miscellaneous
tasks as requested by the regional office.
Project Manager / Desktop Support - MCI WorldCom
Developed and managed project plan for network transition projects/phases.
Established project scope with customers and managed implementations to
ensure on-time delivery for the implementation of banking network systems.
Managed complex projects/programs from design and development to
production. Revised project plans as appropriate to meet changing needs
and requirements. Identified resources needed and assigned individual
responsibilities. Effectively applied EDS/WorldCom's methodology and
enforced project standards. Responsible for ordering of customer's
networking circuits and WAN equipment for the installation of networks.
Tracked all circuit/hardware orders via various database systems.
Coordinated project implementations through to completion. Demonstrated
leadership to define requirements for project risk. Provided Desktop
Support to our Mt. Laurel office when LAN Admin was away from the office.
Implementation Manager / Desktop Support - EDS/WorldCom
Assisted the project management team with scheduled project deliverables,
goals, and milestones for the implementation of an EDS's customer network.
Coordinate all weekly team meetings with vendors and contractors involved
with the project. Document and track open issues for client and project
team. Ordered data circuits and tracked the orders to completion through
the local exchange carriers. Monitor the end-to-end testing at the
customer and managed service sites. Provided Desktop Support for our Mt.
Laurel office when the LAN Admin was away from the office.
Education
2001 - 2002 Project Management Institute
Project Management Courses completed.
1997 - 1998 Computer Learning Center
Completed Network Administration program.
1989 - 1990 Central Texas College
Business Administration and accounting courses completed.
Technical Skills
10+ years of experience with various Microsoft Office applications: MS
Word, Excel, Outlook, PowerPoint, MS Project, and Internet Explorer.
Experience with a variety of web-based applications and databases.
2 years of experience with Share Point; 2 years' experience with Kronos
Payroll System
7+ years of Desktop Support, installing/updating software applications,
printers & drivers.
4 years of experience with data/analog circuits. Frame Relay, ISDN and T1
Circuits
Accomplishments - Awards
2001 - WorldCom - 9/11 World Trade Center Disaster Recovery Team
Recognition Award for successfully leading teams for the support of the
9/11- Disaster Recovery. Coordinated with technical teams on site
relocations for EDS/WorldCom customers to new locations under difficult
situations in a timely manner.
1999 - EDS / MCI WorldCom
Monetary Award for the design and development of EDS's Process & Procedures
Manual dedicated to the EDS/WorldCom's Project Management Department.