KEN HUBBARD
Cupertino, CA *****
*******.****.*******@*****.***
CAREER OBJECTIVE
Leverage the effective problem solving and communication that I have
developed through over ten years of software design and programming work
performed as a software engineer at such companies as Oracle, Cisco
Systems, and various startups. Looking for new, non-programming work
experience.
PROFESSIONAL SKILLS
High-Level
. Effective oral, written, and presentation communication; includes both
group and one-on-one communication; includes communication with
irritated customers experiencing product usage problems; includes the
ability to write highly articulate and professional technical
documentation, status reports, etc.; includes communication bridging
cultural barriers (Japanese, Indian, Chinese, Russian, etc.).
. Effective problem solving; includes difficult business, interpersonal,
and scientific/engineering problem solving; includes problem solving
in both small/start-up and large/corporate contexts; includes multi-
tasking and effectively handling many difficult problems at the same
time.
. Creative thinker; definitely ventures outside the box in efforts to
produce solutions, build products, and communicate with customers.
Technical
. Microsoft Office: Word, Excel, PowerPoint, Outlook.
. Programming languages: Java, C++, Perl, XML, XSL.
. Databases: SQL, JDBC, Oracle.
. Web-development: web-servers/application servers, HTML, JSP.
. Specific Tools: ClearCase, SVN,/Subversion, Ant, Bugzilla, etc.
. Operating Systems: Windows, UNIX, Solaris, Linux.
. Native English language skills.
. Basic Japanese language skills.
ACCOMPLISHMENTS
. Gathered extensive technical requirements from customers for new and
complex software applications.
. Designed and programmed complex software components.
. Lead small teams of software engineers as a technical lead at Oracle
and Cisco Systems.
. Interfaced with Japanese engineers and management in Japan as a
project manager; this required frequent travel to Japan.
. Wrote significant amounts of clear and detailed technical software
design and requirements documentation.
. Developed and taught a highly important technical training course at
Oracle.
. Conducted alpha and beta product testing at customer sites with close
collaboration and cooperation of customers.
. Performed email, telephone and pager technical support for customers.
. Resolved escalated support cases for a complex web-application.
EDUCATIONAL EXPERIENCE
B.S. Physics, Cal Poly, San Luis Obispo
M.S. Computer Science, Cal Poly, San Luis Obispo, 3.5 GPA
NOTEWORTHY
Extremely creative and balanced individual who effectively meets life's
challenges
Northern California Tennis Association, rated 4.0 in adult category
Considerable knowledge of Japanese business, culture and language
WORK HISTORY
Technical Support Engineer, Contractor
Atypon Systems, Inc., Santa Clara, CA 2008-2009
Solved escalated customer problems related to an academic publishing
software product.
Project Manager, Contractor
PayPal, San Jose, CA and Sun Microsystems, Santa Clara, CA 2005-2007
Helped manage infrastructure projects with offshore software development
teams located in India.
Software Engineer/Technical Lead
Cisco Systems, Inc., San Jose, CA 2000-2005
Developed user-interfaces for network management products used to manage
optical networks, ethernet-to-the-home networks, and multicast networks.
Developed user-interfaces for use in for network security management
applications.
Software Engineer/Technical Lead/Technical Support Engineer
Oracle Corporation, Inc., Redwood Shores, CA 1997-2000
Developed internal software configuration management tools used by
management to coordinate and monitor releases of the database and by
database development teams as an environment facilitating fine-tuned
parallel development of the Oracle relational database.
Software Engineer/Pre-Sales Engineer
TravelNet, Inc., Sunnyvale, CA, Startup 1995-1997
Developed key server-side components of an automated airline flight booking
application used by customers such as Sybase, Chiron, Price Waterhouse,
Merril Lynch and Aerospace Corporation
Software Engineer/Project Manager
Twin Sun, Inc., El Segundo, CA, Japanese startup 1990-1995
Lead the development of projects contracted from large Japanese companies
such as NTT and Panasonic.