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Project Manager Engineer

Cupertino, California, 95014, United States
March 01, 2011

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Cupertino, CA *****



Leverage the effective problem solving and communication that I have

developed through over ten years of software design and programming work

performed as a software engineer at such companies as Oracle, Cisco

Systems, and various startups. Looking for new, non-programming work




. Effective oral, written, and presentation communication; includes both

group and one-on-one communication; includes communication with

irritated customers experiencing product usage problems; includes the

ability to write highly articulate and professional technical

documentation, status reports, etc.; includes communication bridging

cultural barriers (Japanese, Indian, Chinese, Russian, etc.).

. Effective problem solving; includes difficult business, interpersonal,

and scientific/engineering problem solving; includes problem solving

in both small/start-up and large/corporate contexts; includes multi-

tasking and effectively handling many difficult problems at the same


. Creative thinker; definitely ventures outside the box in efforts to

produce solutions, build products, and communicate with customers.


. Microsoft Office: Word, Excel, PowerPoint, Outlook.

. Programming languages: Java, C++, Perl, XML, XSL.

. Databases: SQL, JDBC, Oracle.

. Web-development: web-servers/application servers, HTML, JSP.

. Specific Tools: ClearCase, SVN,/Subversion, Ant, Bugzilla, etc.

. Operating Systems: Windows, UNIX, Solaris, Linux.

. Native English language skills.

. Basic Japanese language skills.


. Gathered extensive technical requirements from customers for new and

complex software applications.

. Designed and programmed complex software components.

. Lead small teams of software engineers as a technical lead at Oracle

and Cisco Systems.

. Interfaced with Japanese engineers and management in Japan as a

project manager; this required frequent travel to Japan.

. Wrote significant amounts of clear and detailed technical software

design and requirements documentation.

. Developed and taught a highly important technical training course at


. Conducted alpha and beta product testing at customer sites with close

collaboration and cooperation of customers.

. Performed email, telephone and pager technical support for customers.

. Resolved escalated support cases for a complex web-application.


B.S. Physics, Cal Poly, San Luis Obispo

M.S. Computer Science, Cal Poly, San Luis Obispo, 3.5 GPA


Extremely creative and balanced individual who effectively meets life's


Northern California Tennis Association, rated 4.0 in adult category

Considerable knowledge of Japanese business, culture and language


Technical Support Engineer, Contractor

Atypon Systems, Inc., Santa Clara, CA 2008-2009

Solved escalated customer problems related to an academic publishing

software product.

Project Manager, Contractor

PayPal, San Jose, CA and Sun Microsystems, Santa Clara, CA 2005-2007

Helped manage infrastructure projects with offshore software development

teams located in India.

Software Engineer/Technical Lead

Cisco Systems, Inc., San Jose, CA 2000-2005

Developed user-interfaces for network management products used to manage

optical networks, ethernet-to-the-home networks, and multicast networks.

Developed user-interfaces for use in for network security management


Software Engineer/Technical Lead/Technical Support Engineer

Oracle Corporation, Inc., Redwood Shores, CA 1997-2000

Developed internal software configuration management tools used by

management to coordinate and monitor releases of the database and by

database development teams as an environment facilitating fine-tuned

parallel development of the Oracle relational database.

Software Engineer/Pre-Sales Engineer

TravelNet, Inc., Sunnyvale, CA, Startup 1995-1997

Developed key server-side components of an automated airline flight booking

application used by customers such as Sybase, Chiron, Price Waterhouse,

Merril Lynch and Aerospace Corporation

Software Engineer/Project Manager

Twin Sun, Inc., El Segundo, CA, Japanese startup 1990-1995

Lead the development of projects contracted from large Japanese companies

such as NTT and Panasonic.

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