QUALIFICATIONS PROFILE
Motivated, competitive and multitasking professional with more than 5 years
of extensive experience in sales management, catering management, office
administration and operations / project management. Accustomed to working
under pressure without compromising the quality of work. Highly recommended
for strong motivational skills and visual leadership crucial in attaining
both corporate and individual goals. Strong background in pursuing overall
achievements that contributes in leveraging revenues and market share.
Bilingual in English and Spanish.
CAREER OVERVIEW
Sales Administrator
Republic National Distributing Company ( september 2009- current
Deerfield Beach, FL
Administrative Support
* Provided executive-level administrative support to the VP of Sales
Grocery Division and VP of Fine Division with a demonstrated ability to
improvise, improve procedures, and meet deadlines.
* Liaison between all impacted departments to improve proper communications
and reporting practices.
* Plan and coordinate in house events, corporate agendas, travel
arrangements and itineraries.
* Direct business relations and distribution of company literature and
services.
* Processed monthly expense reports with supporting documentation.
* Handle all phone calls to ensure each concerns are addressed
* Access data and run reports from Micro Strategy and frequently creates
spreadsheets and PowerPoint presentations
* Resolves problems from information that is not readily available and may
require research and make recommendations. ?
* Expose, handle and maintain highly confidential and sensitive
information.
* Track and manage special projects and ensues that deadlines are met.
* Proven ability to gain thorough knowledge of company products, policies,
practices and procedures.
* Coordinate conferences and meetings; make travel arrangements.
* Handle agenda and logistics for meetings, dinners, and other functions.
* Answer phone, screen calls, take messages, refer callers, manage
calendars, sort and distribute mail. ?
* Prepare material for meetings; compile special reports, letters, and
memos.
Client Relations
* Established and maintained strong business relationship with suppliers.
Sales and Catering Coordinator /office manager
april 2005- september 2009
Grove Isle Hotel and Spa ( Coconut Grove, FL
Sales Management
* Oversee the sales of hotel restaurant ensuring that daily operations are
conducted efficiently
Administrative Support
* Provided executive-level administrative support to the General Manager,
Directors and Management staff of the Sales and Catering Department with a
demonstrated ability to improvise, improve procedures, and meet deadlines.
* Liaison between all impacted departments to improve proper communications
and reporting practices.
* Plan and coordinate in house events, corporate agendas, travel
arrangements and itineraries.
* Direct business relations and distribution of company literature and
services to stimulate client interest and sales leads.
* Processed monthly expense reports reflecting supporting documents and
budget code indexes.
* Prepare wedding room block contracts.
* Execute daily function postings and BEO's as needed.
* Coordinate RFP's to sales manager and provide assistance as needed
* Render support to catering and sales directors on filing, faxing,
processing of gift certificates, and writing business correspondence
* Handle all phone calls to ensure each concerns are addressed to
respective departments
* Manage and update the bulletin boards on a daily basis
* Secure payments of private events, and handle proposal sending and
contract negotiations
* Serve as Back Up for Convention Service Manager
Event Organization
* Conceptualize and coordinate the creation of BEOs for weddings, corporal
meetings, and other special events
Customer Service
* Process customer requests and schedule appointments with potential
clients, informing them with sufficient information and follow ups
* Coordinate staff, BEO and oversee event booked if necessary.
Client Relations
* Established and maintained strong business relationship with clients to
gain more referrals and repeat business
Corporate Express Sales Manager/Catering
Administrative Assistant January 2003-April 2005
Omni, Colonnade ( Coral Gables, FL
Operations / Sales Management
* Assessed the entire operations and implemented strict compliance of
achieving target goals on a monthly basis
* Established strong client-based relationships by prospecting new
clientele through sales calls
* Demonstrated excellent networking skills with locals and colleagues to
facilitate market share growth
Catering Management
* Offered technical support to the director of catering and other catering
managerial positions in the department
* Coordinated in-house tastings for the input of daily revenue of food and
beverage department while maintaining a database for sales reports on a
monthly basis
Administrative Support
* Arranged small group bookings of approximately 15 rooms and Wedding
Blocks
* Arranged small group food, beverage and audio visual needs
* Dealt with incoming calls and routed them to appropriate manager
* Organized all in-house events and secured payments for private events
* Maintained a systematic and conducive office environment by monitoring
office in-demands
EDUCATION & CERTIFICATION
Bachelor of Arts in Hospitality Management (2004)
Florida International University ( Miami, FL
Certification in Wedding Coordination (2008)
Miami Dade Community College ( Miami, FL