Medical Customer Service

AMANDA R. BRADFORD

**

*** *.**** ***.

Humboldt, TN 38343

731-***-**** (Home)

731-***-**** (Cell Phone)

E-mail: *************@*****.***

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OBJECTIVE: To secure a position in Medical Billing that require

outstanding

Customer Service and Advanced Business Skills.

EDUCATION: Dyersburg State Community College

AAS Business Related Technology, Business

Administration

COURSEWORK: Introduction to Business, Introduction to Health Records,

Business

Communications, Marketing I, Microsoft

Word and Excel, Introduction to

Management, Business Law, Small Business

Management, Human

Relations and The Effective HealthCare

Manager.

EDUCATION: West Tennessee Business College

Professional Medical Coding Certification

COUREWORK: Professional Development, Medical Terminology, Medical Office

Procedures, Medical Insurance & Billing,

Anatomy and Physiology

For Coding Professionals, Diagnostic

Coding, Procedural Coding

Medical Coding and Billing Externship Program

MEMBERSHIPS: Certified Executive Director for Assisted Living

Member of the ALFA University (Assisted Living

Federation Association)

Member of the Tennessee Health Care Association

American Academy of Professional Coding

EMPLOYMENT HISTORY

Apria Healthcare-Jackson, TN. 11/2010-Current Date

Collection/Billing Clerk

. Externship Program in Billing Department

. Explanation of Bill and 1500 Claims Process

. Hired in the Collections Department after Externship

completion

. Trained in Billing Software to expedite payment and forward

to Collectors

Tennesse State Veterans Home -Humboldt, TN 3/2009-

6/2010

Medical Records

Manager

. Maintain and File Medical Records

. Supervise Desk Clerks Duties

. Assist Facility Doctors and Facility Health Services

. Diagnosis Medical Coding for New and Current Patients

. Multi-Specialty Medical Billing

. Provide Medical Records for Tri-Care Billing

. Monthly CMS-1500/UB-92 Remittance Billing

Humboldt Nursing Home - Humboldt, TN

6/2004- 2/2009

Admissions

Director/Public Relations

. Admissions for Skilled and ICF Placement for 120-bed

facility

. Public Marketing

. Social Service Assistant

. Demographic and Insurance Verification Data Entry

. Information and Receptionist/Secretary

Bailey Park Community Living Center - Humboldt, TN 10/2000-

6/2004

Certified Director of

Activities

. Activities Director

. Social Worker Assistance

. Marketing Associated Office Personnel

. Admissions Personnel

. Care Plan Team Member.

Contact this candidate