Technician Software

Restituto D. Sipat

**** **** ***. *** ****, CA **131

Cell Phone: 408-***-**** eMail: ********@*****.***

OBJECTIVE

A stable position in a growing company with lots of opportunities for

advancement through on-the-job performance.

EXPERIENCE

AVNET 01/2009 - present

Computer Test Technician

. Perform routine, semi-complex and complex production builds ensuring

production quality.

. Under limited supervision perform set up, build and testing and

troubleshooting procedures to document specifications.

. Provide work leadership and/or train lower level employees. Suggests ways

to improve current processes.

. Prepare detailed written reports and documentation as required and

reports status of all tasks.

. Knowledge and experience in soldering techniques, schematics and

component identification.

. Read, understand, and execute complex instructions and perform production

builds according to specifications.

. Work with others as a member of production staff providing

leadership. Good manual dexterity and attention to detail.

Milestone Technology 07/2008 -

3/2009

D/R Technician (On call)

. Disconnect and reconnect computer equipment to the designated area per

hardcopy instructions. Restore power and functionality to all the

equipment and phones.

Proactive Solutions 07/2008 -

3/2009

Data Center Technician (on call)

. Perform removal of all data center equipment servers and inventory of all

computer peripherals, re-routing category 5 cables and mounting switches

and routers in the rack using floor layout instructions.

United DataTech 11/2001 - 09/2007

Senior Computer Technician

. Provided technical assistance to computer system users.

. Answered questions or resolved computer problems for clients in person,

via telephone or from remote location.

. Customized BIOS based on its hardware and softwares profiles.

. Flashed BIOS to the latest version updates, including feature

enhancements, new features and bug fixes.

. Provided assistance concerning the use of computer hardware and software,

including printing, installation, word-processing, electronic mail, and

operating systems.

. Performed a variety of technical tasks in the installation, diagnosis,

repair and maintenance of computers, including monitors, towers,

printers, scanners, and servers, network job entry stations and related

equipment within the computer network.

. Ran sophisticated software programs on hard drives to check overall

functionality.

. Tested hubs, switches, and routers on Cat5 and fiber optics.

. Tested CPUs and memories on the actual motherboard and memory tester.

. Demagnetized DLT tapes. Tested LCD flat screen monitors and replaced bad

LCD screen, backlight and inverter.

. Responded to service calls; diagnosed and corrected equipment failure and

malfunctions; repaired or replaced malfunctioning equipment including

electronic switching units and circuit boards.

. Maintained accurate and current records on repair, installation and

removal of equipment; provided appropriate logging and tracking of

hardware malfunctions.

. Recommended improvements to operating procedures; written and maintained

procedure manuals.

. Assisted in the development of long range planning for new projects and

computer hardware needs.

. Assisted the supervisor in employee scheduling, and training. Provided

technical guidance and direction to colleagues and lower level employees.

Mattson Technology 07/2000 -

05/2001

Software and Hardware Test Technician

. Performed daily software test and debugs in the QNX and Windows NT

environment on the following Plasma Tools. Aspen Strip,aspen III

CVD,Aspen II RTP

. Responsible for running simulations to re-create software related issues.

. Coordinated, updated, and interacted with all field engineers, and final

test technicians for all the latest software release and bug reports, and

software upgrades and fixes.

. Performed software validations on the actual tool by using command

specifications for processing wafers.

. Tested all functions and movements of the robotic tool and voltages from

the main power supply through all the interlocks.

. Ran end point detections to check the flat peak and minimum charge

parameters.

. Checked and re-checked all the vacuum command and QNX file structure.

. Developed test plans and procedures for hardware and software products

and systems.

. Identified, analyzed, and documented all programming errors (software

bugs) and operational characteristics that are inconsistent with stated

requirements and design specifications.

. Worked directly with the product development team in establishing product

acceptance and performance criteria for new products.

. Responsible for the analysis, reporting and communication of test results

on all assigned projects.

. Helped evaluate product and application defects reported by customers and

made recommendations for their correction.

Xerox Corporation 10/1999 -

02/2000

Software Test Technician (contract)

. Had responsibility for software and application testing of multi-function

fax machines, and localization of European languages.

. Additional responsibility for verifying correct foreign language name,

patch, component operation, strings and hotkeys, including correct logic

flow and sequence of messages/actions for each element and for ensuring

correct operation of each windows component on the tab, and reasonable

appearance (i.e., no truncation, easily visible, well spaced from other

strings, etc.) on each text string on tab.

. Reviewed product and system functional requirements and created test

plans and test cases to ensure that overall quality is delivered.

. Executed manual and automated test cases and scripts.

. Documented and validated resolution of identified defects.

. Assisted in implementing improvements in test methods and strategies.

. Supported new test program through testing of latest version of firmware

and debugging of new software for the Xerox work center products.

. Interacted with engineers to identify and resolve software and hardware

problems.

. Coordinated with translators to translate and validate foreign languages

for software use in machines.

. Escalated quality concerns to management.

SKILLS

Typing 60 wpm, MSDOS 3x, 6x, Lotus 1-2-3, dBase III, Schematic Diagram,

ccMail, MS ord, MS Excel, MS Outlook, MS Windows 95, Windows NT, 2000, and

XP, Solaris, Filemaker Pro, QNX and SDI station version 2.0,MS Windows XP,

MS Windows Vista; Norton Ghost, Acronis, Linux

EDUCATION

Associate Degree in PC Technician, 1992, Sawyer Business College

BA Mass Communication, FEU, Manila, Philippines

CompTIA A+ Certified

Computer Service Technician (A+) Operating Systems, 2008, Mission College,

Santa Clara, CA

Computer Service Technician (A+) Hardware, 2008, Mission College, Santa

Clara, CA

Contact this candidate