Assistant Sales
Resume:
ALEX J. BACHUS
BALDWIN, NY ***10
*******@***.***
*/**- ******* ***** ****** ENGLISH AND KLEIN NEW YORK, NY AND
GARDEN CITY, NY
Communications Department Analyst- IT Department
. Responsible for all inbound trouble calls whether it be
a PC, Phone, Blackberry related issue
. Working hands on with the users or using Citrix or VNC
to provide immediate support
. Did the purchasing and the support for Blackberries
with Verizon
. Set up video conferences between the New York and Garden
City offices
7/98 to 3/10 TULLETT PREBON. Jersey City, NJ
Desktop/Helpdesk Analyst -Technology Department
( Troubleshooting applications (MS Word, Excel,
PowerPoint, Outlook, AS400, Reuters,
Blackberry, Bloomberg)
( Provided trading floor support to the brokers and
staff
( Programmed and tested lines with carriers on IPC
turrets
. Responsible for setting up video conferences
( Providing guidance on all helpdesk issues which
include password resets.
. Basic troubleshooting of problems related to hardware
printers, (operating systems and applications) and basic
network related issues.
. Provide phone support for 800+ users in all offices .
. Worked with other branches with both voice and data
communication operations
. Use AS400 ticketing system to trace ticket from
inception to closing
. Act as a liaison between the firm and its vendors.
. Compile monthly status and billing analysis reports.
( Work with in-house technicians to test circuits.
( Follow up with carrier and user on status of
service tickets.
2/98-3/99 SUMITOMO CORPORATION OF AMERICA, New York, NY
Communications Department Assistant
. Monitored CC Mail Router computers for the Western
Hemisphere.
. Worked with offices on various communications matters,
such as daily mailings.
. Dispatched advisories to the company's main office in
Tokyo.
8/96-2/98 SHOWTIME CABLE COMPANY, New York, NY
Account Assistant -Pay-per-View Department
. Independently prospected sales business and marketing
research.
. Developed effective relationships within the field to
assure repeat business from sponsors.
. Worked directly with local cable companies to pursue
post-fight Boxing results.
. Proficient in handling simultaneous projects and meeting
deadlines effectively.
6/95-8/95 SENATE OFFICE OF RICHARD SHELBY, Washington, D.C.
Intern
. Gathered documentation regarding pending Senate bills.
. Researched newspaper articles and Internet material
relating to Senator Shelby for Public Relations
Assistant.
. Responded to constituent inquiries on Senator Shelby's
behalf.
VOLUNTEER WORK Participated in The Leukemia & Lymphoma Society Team in
Training Program.
EDUCATION Fordham University, New York, NY
Bachelor of Arts Degree-Mass Communications/Public Relations
REFERENCES Furnished Upon Request.
SKILLS AS400, Internet proficient, Blackberry, MS Word, Excel,
PowerPoint, Vista, Windows 98, Windows NT, Windows 2000,
Windows XP, Windows 7, Lexis Nexis, Adobe Acrobat., PC
Anywhere, Outlook, Telex, CC Mail, Mac, Active Directory,
Citrix, Hummingbird, Trackit
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