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Customer Service Marketing

Location:
Jacksonville, FL, 32256
Posted:
March 05, 2011

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Resume:

Media Professional

Creative Vision . Program Development & Implementation . Sponsor/Vendor

Relations . Teambuilding & Leadership

High Profile Project Management . Production & Graphics/Set Design . Brand

Administration . Talent Management

Strategic Planning and Decision Making . First Class Business Relations .

Marketing and Communications

Qualifications Profile [pic]

Internationally renowned, award-winning, and pioneering professional in the

fields and forms of media; equipped with solid leadership, problem

resolution, and motivational abilities to facilitate attainment of

strategic goals and bottom-line objectives. Comfortable at working

collaboratively with associates based on knowledge, professionalism, and

integrity, combined with proven expertise in establishing effective and

productive working relationships. Possess proven track in directly working

with Fortune 100 companies focusing on production, marketing, branding, and

new media administration. Demonstrate outstanding skills in talent

management with the excellent ability to multi-task and set priorities

within dynamic working environments. Exemplify proficiency in directing

various national television commercials for clients including MasterCard,

Bayer Aspirin, Southern Company, Crowne Plaza, LendingTree, and many

others. Possess effective oral and written communication skills with the

capacity to interface with all kinds of clients in all settings.

Present Career Highlights [pic]

PGA TOUR/PGA TOUR Productions (Entertainment) . Ponte Vedra Beach, FL .

2000-Present

Creative Director/Senior Director of Production/Director of Marketing

Services

Oversee and monitor consistent team project status communication to all

major components, including programming, marketing, communications,

business affairs, legal, online, and retail operations providing assistance

in the assessment of future risk issues regarding financial, editorial, and

security matters. Train and develop staff and freelance production

personnel to all projects and evaluate performances of personnel and made

recommendations for personnel actions. Administer the overall creative

direction for all long-form, short-form, graphics, commercial, and branding

campaigns and projects, as well as live, taped, film, HD, anthology, new

media, reality, and scripted program development and execution. Handle the

redesign and modification of all visual elements for the development of new

company, including brand logo, website, and merchandise. Spearhead and

monitor all facets of production from conceptualization to completion.

Establish and implement strategic plans for selected projects with media,

licensing, and communications ensuring efficient brand stewardship of all

assigned projects and create and manage series bibles, presentation sales

reels, and decks.

Notable Accomplishments

Significantly enhanced PGA TOUR Productions' recognition and revenues

through the effective design and execution of innovative media production

and strategies.

Successfully re-launched PGA TOUR Productions to revolutionize into the new

PGA TOUR Entertainment renowned for its full service content and production

facility for all PGA TOUR marketing partners, title sponsors, brand

agencies, and potential business clients.

Skillfully managed the creation, planning, budgeting, production, and

marketing of successful current profit-generating projects and activities.

Professionally supervised the overall daily operations of "Creative

Services" department in rendering outstanding assistance to all PGA TOUR

official marketing partners and title sponsors with the fabrication of

"added value" components, including sales videos, in-program vignettes, CEO

messaging, sponsored elements, and branded entertainment opportunities.

Proficiently directed all PGA TOUR assigned advertising campaigns,

television commercials, PSAs, promos, and charity components; worked

consistently and extensively with various client agencies in building

strong relationships to ensure the delivery of enhanced customer service

towards client's satisfaction.

Effectively innovated new ways of working with advertisers and corporate

partners for each project, and led business development team with the

creation of original programming across all media platforms, such as

traditional media (television) and new media (online and mobile).

Competently built and maintained positive agent-manager relations, as well

as with freelance writers, producers, on-air talents, plus production, and

post production vendors.

Efficiently led in-house commercial production company in creating both

sports and non-sports related campaigns, and skillfully developed more than

70 directors, producers, coordinators, editors, graphic designers,

associate producers, and production assistants.

Career Workpath [pic]

Time Warner

Supervising Producer Senior Producer . Warner Bros. Online . Burbank, CA

. 1997-2000

Administered, generated, and performed all facets of "Drive-On.com," which

was renowned as the world's first online entertainment documentary series,

uniting television quality video with broadband interactive technologies

and advancements.

Rendered exemplary assistance with the successful launch of Warner Bros.

Online entertainment site, "Entertaindom."

Handled line producing million dollar budget, script writing and

development, field directing and producing, and post production overseeing

various video and interactive technologies combined to generate seamless

series.

Bureau Producer . CNN Sports Illustrated

Garnered the National Headliner Award for Sports Journalism.

Coordinated, produced, and reported all West Coast sporting events and

shows for CNN Sports Illustrated.

Served as producer and field director for West Coast live and taped long-

form and short-form programming for CNN Sports Illustrated and CNN News

segments.

Bureau Producer . CNN Sports Illustrated

Won the Eclipse Award for best sports story of the year.

Successfully produced and field/studio directed the Emmy and Ace Awards

winning series "The Sporting Life with Jim Huber."

Built, produced, directed, and edited various features for all CNN Networks

and websites; coordinated remote events and segments for CNN Networks and

mentored Sports Illustrated magazine writers for on-camera television

appearances.

ESPN ESPN 2

Field Producer/Story Producer/Feature Producer/Associate Producer .

Bristol, CT . 1994-1996

Won 3 Emmy Awards in Sport Journalism.

Oversaw the co-creation and execution of more than 40 sports shows,

documentaries, and features for all ESPN programs on various ESPN Networks.

Conceptualized and produced an episode for the award-winning series

"Outside the Lines"; fabricated successful features for SportsCenter; and

managed 30 personnel to screen and edit nightly sports highlights and

features for inclusion into various news shows for SportsCenter and Sports

Night.

Dick Clark Productions MTV/Fox Sports GRB Entertainment Nash

Entertainment

USA Networks Nickelodeon The Sporting News ABC Entertainment

Freelance Feature Producer . Los Angeles and New York . 1991-1994

Produced successful feature for various entertainment shows garnering

several awards and recognitions.

Education [pic]

Bachelor of Arts in Political Science . California State University-

Fullerton . Fullerton, CA

Awards and Honors [pic]

(5) Sports Emmy Awards

Ace Award

National Headliner Award

(24) Telly Awards

Various commercial/branding campaign awards

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