Customer Service Data Entry
Resume:
Beatrice Dawson
Chicago, Illinois 60652
*********@*****.***
Summary of Qualifications:
. Over 15 years of clerical & customer service experience
. Maintain appositive, professional attitude with customers
. A reliable and punctual employee with an excellent attendance record
. Proficient in Data Entry, Microsoft Word, Excel and the Internet
Possess Microsoft Certificate
. Able to type 25 words per minute
Employment:
Gareda Service
Chicago, Illinois
Home Care Aide
January 2009-Present
. Responsibilities included assisting disabled individuals with daily
care
. Assist with showering and hygiene. Assist with laundry. Run errands
. Lends a hand with paying bills Prepares meals and cleans dishes and
kitchen
Little Brothers
Chicago, Illinois
Title V Clerk
February 2008-May 2008
. Responsibilities included answering telephones and greeting
customers
. Performed filing & data entry
National Able Network, Inc.
Chicago, Illinois
Receptionist/ Title V Clerk
April 2007-January 2008
. Greeted students & guest
. Performed data entry using Microsoft Word & Excel
. Tested student for GED
. Performed filing, transmitted emails and faxed
United States Postal Service
Carol Stream, Illinois
Transportation Network Specialist
March 1998-July 2001
. Delivered and collected mail, collected currency for postage due,
obtained signed receipts for registered mail, certified and insured
mail. Inputted hazards & potential accident reports
. Returned gathered mail, fees & signed receipts to post office
. Prepared and formatted accident & related documents
. Provided excellent customer service to internal and external
customers
. Utilized Microsoft Word to prepare postal forms, notices,
announcements, and written correspondences
Education:
Catapult
Oak Brook, Illinois
Supervision & Management Courses
Simeon Vocation High School
Chicago, Illinois
Diploma
Affiliation: American Postal Union
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