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Customer Service Data Entry

Chicago, Illinois, 60652, United States
March 06, 2011

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Beatrice Dawson

**** **** **** *****

Chicago, Illinois 60652


Summary of Qualifications:

. Over 15 years of clerical & customer service experience

. Maintain appositive, professional attitude with customers

. A reliable and punctual employee with an excellent attendance record

. Proficient in Data Entry, Microsoft Word, Excel and the Internet

Possess Microsoft Certificate

. Able to type 25 words per minute


Gareda Service

Chicago, Illinois

Home Care Aide

January 2009-Present

. Responsibilities included assisting disabled individuals with daily


. Assist with showering and hygiene. Assist with laundry. Run errands

. Lends a hand with paying bills Prepares meals and cleans dishes and


Little Brothers

Chicago, Illinois

Title V Clerk

February 2008-May 2008

. Responsibilities included answering telephones and greeting


. Performed filing & data entry

National Able Network, Inc.

Chicago, Illinois

Receptionist/ Title V Clerk

April 2007-January 2008

. Greeted students & guest

. Performed data entry using Microsoft Word & Excel

. Tested student for GED

. Performed filing, transmitted emails and faxed

United States Postal Service

Carol Stream, Illinois

Transportation Network Specialist

March 1998-July 2001

. Delivered and collected mail, collected currency for postage due,

obtained signed receipts for registered mail, certified and insured

mail. Inputted hazards & potential accident reports

. Returned gathered mail, fees & signed receipts to post office

. Prepared and formatted accident & related documents

. Provided excellent customer service to internal and external


. Utilized Microsoft Word to prepare postal forms, notices,

announcements, and written correspondences



Oak Brook, Illinois

Supervision & Management Courses

Simeon Vocation High School

Chicago, Illinois


Affiliation: American Postal Union

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