Manager Management

Vivek Gupta

416-***-****( ************@*******.***

My areas of expertise lie in techno-functional consulting, and project

management in the HCM domain with a specialization in Workforce Management

technologies.

Profile

. Nearly 7 years of consulting experience with Accenture and IBM

. Expertise in enterprise workforce management solutions - Workbrain

(Infor), SAP HR PA/OM (tool, process, product, and system perspective)

. Proven leadership in delivery of large HR transformation projects,

stakeholder expectations and transition management

. SAP HR certified application consultant, and Workday HCM trained

. Industry exposures - manufacturing, retail, pharmaceutical, and banking

. IBM Service Excellence Award (May 2008) IBM Bravo Award (November 2006)

Technical Skills

ERP/ERM - Workbrain ERM solution (J2EE), SAP Enterprise Portal, Java

WebDynpro

Tools- MS Project, Rational Rose, Rational Portfolio Manager, Cognos,

Eclipse, NWDS

Database- SQL, MySQL, PL/SQL, FoxPro

Hardware/Platform- IBM RS6000, PC's, AS/400, Mainframe

Work Experience

Dayforce, Toronto November 2010 - present

Start-up Company focused on development and implementation of

Workforce Management software

Role: Sr. Manager, Professional Services

. Leading Dayforce engagements by enabling organizations to integrate

performance objectives into planning, scheduling, and management of

their workforce resulting in optimal organizational performance and

profitability

IBM (Business Consulting Services), New York January 2006 - October

2010

Managing Consultant (Workbrain, HCM Applications)

Systems implementation focused on HR BTO Transformation engagements in the

Cross sector of the Strategy and Change practice. I have successfully lead

large Workforce transformation engagements involving complex business rules

and processes.

IBM (Global Business Services) HCM Strategy

. Ramped up on Workday HCM to gain product and technology

differentiation understanding

. Lead key initiatives to add Workday to the HCM portfolio of IBM's

HR outsourcing and MBPS offerings

. Prepared business case and value proposition analysis for

positioning Workday HCM to a diverse audience group - including

internal Business Unit heads and prospective Media & Entertainment

clients

Client: IBM Blue Harmony SAP HRMS Process Lead - Time and Payroll

. Lead workshops in the areas of time management and payroll

processes and policy harmonization for IBM's Greater China Group

. Interacted with global process owners, legal entity reps, HR

partners from China, Hong Kong, and Taiwan to define scope, design,

and build a roadmap for harmonization.

. Researched and recommended time and attendance solution for CMEEA

countries where the full SAP Time Management solution was not

feasible

. Formulated and executed a structured approach to the issue by

collaborating very effectively with IBM resources from other

divisions and geographies resulting in an on time delivery of work

products as per plan

. Developed T&A best practices, tools and methodologies across T&A

engagements within IBM

Client: Retail Pharmacy in RI Service Delivery Manager

. Managed scope, budget, and delivery for the largest Retail

Workbrain T&A transformation for 6300+ retail stores (TCV of $19

million) resulting in a project under budget by $2.5 million

. Provided leadership during transition and transformation to co-

ordinate activities across multiple teams, client personnel, and

3rd party vendor resources

. Took ownership for quality assurance across design and development

phases, managed client expectations, issues and risks, established

and enforced QA practices, oversight of development teams,

facilitated testing

. Built excellent client relationships with both the line managers

and CXO level executives.

Client: Retail Pharmacy in RI HR Transformation Lead

. Lead solution health-check and appropriate remedial activities to

align transition support for T&A solution - including revamping AMS

support strategy, restructuring support team, facilitate solution

monitoring review etc

. Oversight of performance testing activities including defining

success criteria, test scripts preparation, simulating loads using

Mercury LoadRunner, and analyzing results

. As a Workbrain SME, brought a wealth of knowledge and experience

that helped define and manage key implementation activities

including union pay-rules, technology, and processes

. Evaluated CR's, designed appropriate solutions, delegated and

monitored tasks

. Owned the archiving strategy, and rollout readiness process for

remainder of the retail stores.

. Managed Workbrain implementation team (onsite/offsite model), and

augmented staff as needed.

Client: Pharmaceutical company in NJ SAP Portal Testing Lead /

Workbrain SME

. Planned tower testing schedule and content, identify and document

test scenarios, manage tower testing preparation and executions,

monitor tower testing progress and issue resolution

. Owned defect management process during all testing cycles- tracked

defects, coordinated break fix activities, code migrations, and

secured signoffs during Unit testing, SIT, UAT, parallel testing

. Subject matter expert for Workbrain - lead efforts to transition

Workbrain support from a delivery center of another systems

integration vendor to a delivery center in Manila. Included owning

transition scoping, planning, dry runs, cutover, and post-

transition training

Client: Utilities company in Ohio Workbrain Sr. Techno-Functional

Consultant

. Advisory role to define business processes as they relate to

payroll utilizing capabilities of Workbrain application

. Lead requirements elicitation sessions and document functional

requirements

. Implemented technical solutions - included UML designs, J2EE

software development, database programming, Unix scripting etc

. Supported issue resolution efforts spanning global delivery teams

and domains

. Mentor team members, and client resources on the application

functionality and technical details

. Conducted knowledge transfer sessions to steady state and

production support teams to facilitate transfer of ownership of the

application

. Conducted technical interviews and made hiring recommendations

. Gained knowledge of pay practices and regulatory requirements in

the energy industry to provide solutions in support of best

practices for payroll and HR processes

Accenture - (Accenture Technology Solutions), Canada September

2004 - December 2005

Technical Consultant (Workbrain)

Client: Utilities Company in MD, Paper manufacturing company in TN

. Interpret and analyze business requirements to identify risks and

design appropriate solutions.

. Collaborate with the functional consultants, client personnel to

write design specifications

. Configure time and attendance rules, entitlements, policies, and

balances for the WB3.5S to WB4.1J migration project.

. Implement, customize, and fine-tune various aspects of Workbrain

4.1 Enterprise Workforce Management solution including Time and

Attendance, Interface mappings for processing import and export

transactions such as Clock Interface, HR Refresh, Payroll exports

etc

. Analyze and document business intelligence requirements by mapping

existing information sources and implementing strategies to

leverage them

. Enhance Workbrain Intelligence component by extending core Cognos

based metadata model to meet reporting needs of diverse interest

groups

. Created customized reports based in Cognos ReportNet based on the

extended metadata model.

Other relevant experience:

Web / Programmer Analyst- Columbia House Canada, Scarborough April

2004 - September 2004

Peer tutor Dept. of Computer Science - Trent University, Peterborough

September 2002 - March 2004

Information Security Intern - Royal Bank Financial Group

September 2001 - Dec 2001

Programming Instructor - DOE, Government of India, New Delhi March

1999- Nov 1999

Academics/ Certification / Training

PMP In progress

Workday Implementation Training 2010

SAP Enterprise Portal Introduction, Java Web Dynpro Basics 2009

SAP certified mySAP HR Solution Consultant 2007

Workbrain Bootcamp 2004

Bachelor of Computer Science (Hons) 2004

Trent University, Peterborough, Ontario

Graduated with Deans Honour's Roll & President Honour's Roll

Diploma in Computer Programming and Analysis 2002

Seneca College, Toronto, Ontario

President's Honour List, Graduated with distinction

Publications

A Practical Approach to Test Case Design for Module Based Web

Applications and Reusability, in proceedings of the 2004 IEEE

International Conference on Information Reuse and Integration - IEEE

IRI-2004, ISBN/ISSN: 078*******

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