Manager Customer Service
Resume:
BRIAN MONTELEONE
http://www.linkedin.com/in/bmonte
Parlin, NJ, 08859
***************@*****.***
SUMMARY
. Outstanding recruitment professional with 7 years of full-desk
experience.
. Excellent people skills & exceptional judge of talent.
. Ability to adapt and excel in any environment.
. Power networker with 8500+ LinkedIn connections & involvement in
several local organizations.
PROFESSIONAL EXPERIENCE:
Confidential:
Parlin, NJ
Contract Recruiter:
(9/2010 - Present)
. Utilize LinkedIn to source passive candidates for high end permanent
Accounting positions.
. Interview and check references to recruit top talent.
Kelly Financial Resources: New
Brunswick, NJ
Business Relationship Manager:
(6/2009 - 8/2010)
. Worked within the professional Accounting & Financial staffing
division of Kelly Services.
. Responsible for developing new business relationships throughout New
Jersey.
. Developed new contacts through networking, research, and cold calling.
. Trained staff on advanced recruiting tactics to find the most
qualified candidates.
. Sourced candidates through networking and LinkedIn.
The McGraw-Hill Companies: Hightstown,
NJ
Workforce Solutions:
(12/2008 - 6/2009)
. Worked within the Information & Media sector in the Construction
division covering the Midwest, west coast, and international
territories.
. Sold Recruitment and Education advertising within the A/E/C
(Architecture, Engineering, & Construction) industries for the
following global publications: Engineering News Record &
Architectural Record, as well as, McGraw-Hill Construction's online
career center.
. Negotiated rates for display and non-display classified print ads,
online postings & resume search, as well as, print/online combo deals.
. Helped companies create job ads, as well as, aid in the search for
candidates through LinkedIn.
. Finalized advertising deals to meet weekly closings of production
deadlines to secure ad space.
. Created and still own the McGraw-Hill Construction group on LinkedIn
with 3500+ A/E/C industry based global members.
WithumSmith+Brown, PC:
New Brunswick, NJ
Staffing Manager
(10/2006 - 8/2008)
. Worked within a division of the CPA firm that specializes in the
placement of temporary and permanent employees in the Accounting
industry from entry-level to CFO.
. Ran a full desk (Recruiting, Business Development, & Account
Management).
. Developed strong relationships with the Partners & Managers to gain
introductions to their clients.
. Made internal Accounting & Administrative placements within the firm
and obtained new business leads for the Partners, as well.
. Sourced qualified candidates & made strong matches for temporary &
permanent positions by utilizing job boards, obtaining referrals from
candidates & clients, marketing opportunities to passive candidates,
and representing the company at career fairs.
. Negotiated rates with vendors and subcontractors in order to achieve
possible maximum profit per placement.
. Resolved any customer service issues quickly and efficiently to
maintain the highest level of customer satisfaction.
. Uncovered additional opportunities through contact with candidates on
assignment and clients to grow our business and job opportunities for
our candidates.
. Provided ongoing and consistent contact with candidates while offering
professional and value-added career guidance.
. Other duties included: on boarding temps, payroll, collection calls,
contracts, & reference checks.
BRIAN MONTELEONE
http://www.linkedin.com/in/bmonte
49 Chatham Square
Parlin, NJ, 08859
***************@*****.***
PROFESSIONAL EXPERIENCE (continued):
Shore Staffing, LLC: Piscataway,
NJ
Recruiting Manager:
(4/2004 - 10/2006)
. Start up agency specializing in the placement of temporary workers in
the Light Industrial & Hospitality industries.
. Ran a full desk (Recruiting, Business Development, & Account
Management).
. Acted as a liaison between Shore Staffing and its clients, catering to
all of their staffing needs by keeping in constant contact with them
via phone, email, and fax, as well as, business lunches.
. Managed in house recruiting & sales staff, as well as, all temporary
employees in the field.
. Sourced qualified candidates and made strong matches for temporary
positions by utilizing job boards, flyers, field recruiting, and
representing the company at career fairs.
EDUCATION:
Kean University:
Union, NJ
Bachelor of Arts Degree, Communication:
2005
AFFILIATIONS:
ALPFA NJ Chapter
(10/2010)
Guest Panelist: Brought in to help students in a resume writing workshop
at Rutgers in New Brunswick.
Kean University Alumni Association:
(4/2010)
Keynote Speaker: Spoke in front on 50+ students and alums regarding
networking.
The Children's Specialized Hospital:
(2/2010 - 5/2010)
Walk 'n Roll Committee: Help find sponsors and participants for 5K walk to
benefit the hospital.
Middlesex County Regional Chamber of Commerce:
(7/2009 - 8/2010)
Chairman, Young Professionals Committee: Set up and hosted networking
events for young pros.
Ambassador: Followed up with members to make sure they were happy and
involved with the Chamber.
The NJ Networking Forum (LinkedIn group):
(5/2009 - Present)
Founder: Created the largest NJ group on LinkedIn with 6000+ members.
Moderator: Moderate, post, and comment on discussions.
Recruiter: Search LinkedIn for people who can add value to the group.
. Interviewed by Home News Tribune in 12/10 regarding my profile and
group.
SKILLS:
Microsoft Office Suite (Word, Excel, PowerPoint, & Outlook), Lotus Notes,
Adobe, ACT Database,
PowerPlace Database, PC Recruiter, Oracle Siebel CRM on Demand, Salesforce,
Bullhorn, SAGE Online
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate