System Management
Resume:
Dorothy Jander
Ringwood, NJ 07456
*******.******@*****.***
Summary:
IT Professional with an extensive background in the development and support
of pharmaceutical, brokerage, insurance and manufacturing systems. Areas
of expertise are the IBM Mainframe and HP-3000 computers. Assisting users
and computer operations in resolving problems has been the main focus in
ensuring the continuity of accurate computer information.
Technical Skills:
IBM Mainframe: COBOL II, CICS, VSAM, IMS DB, Intertest, Expeditor, File-
Aid, SDF, Endevor, Hiperstation, Changeman, Jobtrac
HP-3000: COBOL II, MPE JCL, Query, Inform, SuPRTOOL
PC Applications: Microsoft Excel 97, Microsoft Word 97, Windows XP
Education: A.A. in Data Processing, St. Peter's College
Continued education at Ramapo College of New Jersey
Professional Experience:
Schering Plough, Summit, NJ
Consultant, converted to employee as Lead Analyst in 2004 2000 -
2009
Production support for the FMC (Financial Management Control), mainframe
LPC (Labor Planning and Control ) and HP LPC systems.
. Solved production problems making modifications to existing programs
and JCL when necessary.
. Responded to 1500 calls for assistance per year from users to solve
their technical problems.
. Participated in semi-annual Disaster Recovery tests.
. Prepared documentation and worked with auditors during annual SOX
audits.
Alliance Capital Management, New York City
Consultant 1993 - 1995 and 1996 -
1999
Production Support for the Investment Management System
. Rewrote CICS applications to work as background programs accessed by a
client server application.
. Made modifications to and tested all CICS programs for conversion from
MVS/XA to MVS/ESA to OS/390 and from CICS 2.1 to CICS 4.1.
. Researched and corrected all production problems concerning the on-
line IMS system.
. Researched and prepared documentation concerning all batch and on-line
programs, subroutines, files, and copy members which would be impacted
by the conversion of European monetary units to the Euro.
. Tested and debugged the IMS system for Y2K compliance.
. Interfaced with the Trading and Accounting Departments concerning
enhancements and modifications to the IMS system.
. Combined the Portfolio Management and the Investment Management on-
line systems into one, converting over three hundred programs to Cobol
II, making modifications to accommodate file expansions, renaming all
programs, copybooks, maps and sub-routines.
Merrill Lynch, Somerset, NJ
Consultant 1993 - 1993
Worked in various departments as needed to enhance or support Merril Lynch
financial systems.
Mutual Funds Systems Department
. Modified the Insurance system to create memos on customer statements
showing the date and the amount of the client's periodic payments of
annuities.
Corporate Savings Plans Systems Department
. Modified the existing system to allow certain types of accounts to be
commission-free for clients.
Retirement Plans System Department 1989 -
1991
. Wrote edit modules and journal entry creation programs for retirement
plans, which would be linked to by APPC using LU 6.2. Made
modifications to various on-line inquiry and update programs.
Bank Related Systems Services Department
. Modified the ATM fee processing system to allow statements to be
created at calendar month-end as well as statement month-end, and to
maintain fees on-line.
. Wrote the front-end programs in the system to create an ATM directory,
using FINALIST to verify addresses, which contained the location of
all ATM's for Merrill Lynch CMA customers.
Transfer Agency Department
. Modified the Stock Record Integration systems to process new mutual
funds and to alter the processing of other funds by adding postage
fees and eliminating journal entries for fractional shares
Transfer Agency Department 1984 - 1987
. As a member of an on-line development team, participated in the
analysis, design, programming and maintenance for the company's
Transfer Agency System. Programs written included customer account
maintenance, account status changes, dividend, capital gains and loss
declaration, check liquidation, account inquiry via social security
number, prior account number and keyword, direct orders data entry,
state and zip code inquiry, transaction batching, printer activity
inquiry and a "HELP" function.
Fuji Photo Films, Greenbrook, NY
Consultant 1991 - 1992
As a member of the development team, responsibilities included the full
project life cycle for a new Purchasing system, i.e., conceptual design,
functional design, system design, program and file design, coding, testing
and implementation.
New Jersey Blue Cross Blue Shield, Florham Park, NJ
Project Leader Consultant 1988 - 1989
Responsible for the development of an on-line system, and the installation
of a vendor software package.
. Redesigned the Check Reconciliation System to include variable length
VSAM files to hold check history data.
. Wrote user documentation manual.
Cadbury Schweppes, Stamford, CT
Consultant 1988 - 1988
Wrote ten on-line and eight batch programs using IMS DB for the company's
new commodities system. Programs included price set-up and maintenance,
contract set-up and maintenance, inventory adjustments, inventory
reclassification, inventory transfers, invoice inquiry, inventory movement,
and various inquiry programs as well as numerous batch reporting programs.
Other clients include: MCI, Chemical Bank, Mepco Electric, Continental
Insurance Company, Wagner Brake and Lighting Products, Becton Dickinson
Co., and Citizens First National Bank
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