Project Manager
Resume:
*** ***** **. #*** ****** Phone # 415-***-****
San Francisco, Ca. E-mail ********@*******.***
94158
Waleed Nammari MBA, PMP,
Summary of Highly competent, resourceful, and self-motivated
qualifications
Strong leadership skills with the ability to direct and motivate staff
Excellent communications skills
Project management certification– PMP certified
Work experience 2001 – Sept 2010 Microsoft Corporation San Francisco, CA
Microsoft Consulting Services (MCS)
Engagement Manager
Accomplishment:
Growing the services business in the SLG & Education practice
specifically in NorCal & Hawaii territories
Helped with modifying the business & project processes based on
project delivery experience
Work Summary;
Responsible for managing the deployment and implementation of
Microsoft products and solutions to customers.
Responsible for the overall quality of work & overall satisfaction with the
services
Built good relationships with customers throughout the delivery process
of the engagements
Focused on stakeholders communications
Managed Enterprise customer projects with deliverable revenue
between $1M – $2.5M
Managed & lead a delivery staff that consisted of Microsoft consultants
and Microsoft partners
Managed the vendor/partner process and see it through until the
engagement is completed.
Worked with Service Executives, Account Executives on selling, scoping
& finding opportunities
Conducted business development & developed Statement of works
(SOW) for my engagements.
Applied Systems Development Life-Cycle Methodology, Processes, and
Previous MSFT Roles
Best Practices throughout the engagements
Worked on RFP’s with the account team, Service Executives and
Architects to help win the opportunities
• Single point of contact for billing issues, personnel matters, contract
extensions, Change Requests and project status
Gathered and assembled all project management plans, project
status reports, and project performance reports
Conducted monthly deliverable forecasts
ITAP Advisory role: 2001 - 2006
Assisted and advised customers on the roll out of Microsoft products by
aligning their business strategies with Microsoft solutions.
Stanford University: Interim WINTEL Server Group Manager
1. Directed a Windows team of 14 staff members including
workload, projects & priorities.
2. Managed Microsoft Consultants and partners during project
evaluations and rollouts
3. Established effective communication process with
internal/external customers to better track projects and tasks
progress.
4. Responsible for evaluating new MS solutions and server
platforms to be able to provide recommendations to
internal/external IT customers.
5. Created an On-Call process which defined the roles &
responsibilities for the administrators/leads/SME that supported
the systems 24x7.
6. Established processes and procedures for project assignments
and delivery to maintain work product quality.
7. Created job descriptions to ensure clear role expectations and
consistent performance at all levels
8. Conducted performance appraisals, established team goals and
objectives for organizational alignment
9. Mentored and coached junior administrators & project
managers.
10. Managed and oversaw the successful rollout of Microsoft MOM
project on 300 production and development servers.
UC Office of the President (UCOP): Interim WINTEL Group
Manager
1. Worked with the CIO & Director of IT on restructuring and
reorganizing the Windows Group
2. Directed a Windows team of 8 staff members including
workload, projects & priorities.
3. Created job descriptions to ensure clear role expectations and
consistent performance at all levels
4. Established effective communication process with IT’s external
customers to better track projects and tasks progress.
5. Managed Microsoft partners during project evaluations and
rollouts.
6. Established processes and procedures for their Windows
environment.
7. Responsible for managing three highly visible projects such as
the Desktop initiative rollout project, Active Directory
consolidation and the design and rollout of Exchange
messaging solution.
1997 – 2001 Visa International San Francisco, CA
Director
Created an engineering department with the responsibility for designing
and engineering WINTEL Solutions. The responsibility included the
certification of products before production rollout.
Strong leadership skills with the ability to direct and staff. Coordinate
team efforts to maintain high productivity and efficiency.
Managed a team dedicated to engineering and certifications of Visa
solutions
Provided support and training to the team
Conducted their yearly performance reviews
Responsible for evaluating new solutions such as products, servers and
storage area networks
Cross-organization Collaboration skills
Self-motivated, strong organizational skills.
Project management skills, maintaining budgets and timelines.
Good planner.
Vendor Management.
Managed a highly visible enterprise Corporate Meta Directory project.
Managed an enterprise Scheduling & Calendaring migration project.
Managed an Enterprise Exchange migration project
Managed Consolidation Project such as Directory Services, File & Print
servers.
Facilitated User & IT training, brown baggers.
1996 – 1997 Wells Fargo Bank San Francisco, CA
Consultant
Provided Messaging support on Server and Desktop
Part of a team that worked on integrating First Interstate and Wells
Fargo messaging platform
Engineer and Support of MS Exchange
Provide Knowledge transfer
Ensure customer satisfaction
1995 – 1996 Levis Straus San Francisco, CA
Consultant
Provide Messaging support on Server and Desktop
Provide Knowledge transfer
Ensure customer satisfaction
1990 – 1995 Packard Bell Westlake, CA
Systems Analyst
Provided desktop support for External customers
Provided Server administration support to the Operating System and to
the messaging system.
Education 1988 – 1990 California National University
MBA, Information Systems
1983 – 1987 University of Iowa, Iowa City, IA
B.B.A, MIS
Project Management Certification
PMP certified – 2004
MCSE Certified
MCSE 2000
References
Upon request
Contact this candidate