Project Quality Assurance

NIKUNJ PATEL

Atlantic City, NJ – *****

Email: **************@*****.*** / **************@*****.*** Cell: (609) - 553 – 0473

CAREER OBJECTIVE

Accomplished Senior QA Software Analyst background in process improvement, project management and technical expertise

in testing client server application. Detail oriented QA testing skill in both Front end & Back end testing with good Test Plan

documentation skill from business.

Oracle ~ Unix ~ Testing Methodology ~ Shell Script

Process Improvement Defect Management Project Management

Business Analysis Test Plan Documentation Shell Scripting

Analytical Problem - Solving Team Interaction SQL Scripting

TECHNICAL SUMMARY

Designs and implements functional test plans and test cases based on system understanding and analysis of functional

and system specifications

Ability to analyze requirements, customer experience, business flow from functional level.

Ability to interact with Team, (Cross-functional Team), can work under pressure, Good Communication skill, Interactive.

Familiar with Testing Methodology (Type of Testing / Level of Testing) to develop Quality plan.

Involved with Management (Feedback after each Release, Daily Testing Status) to implement Quality Process.

Interact with User (Direct and indirect approach), Team to find optimal solution.

Knowledge of SQL (Oracle) to validate Transaction Testing for front end testing to validate data in back end database.

Knowledge of Basic UNIX utilities to test back end functionality of application.

Ability to install code, generation of Pre Load/Configuration data, set up environment.

Familiar with SDLC (Analysis & Design, Coding, Testing, Implementation, Maintenance)

Ability to handle SIT for all interface and ability to execute UAT with business Team.

Ability to use Mercury Tools, Test Director & Quality Center for Defect Tracking and Test Plan documentation, Hands

on experience in Shell Scripting in Back End Testing.

Configures test environments as necessary to support test efforts.

Assist QA Management by generating Daily MR Status of Group Tester, Testing Status and involved in Defect Root

Cause Analysis. Works closely with developers to isolate and understand problems and issues.

Works with peers in development and other organizations to troubleshoot and resolve project issues both technical and

non-technical in nature.

Interactive, Team Player, ability to manage open item in QA Testing, ability to work under pressure, ability to manage

critical problems.

Ability to develop basic shell script to automate manual process in back end testing.

COMPUTER SKILL

Software: MS Office 97/2000, MS Project, Change man 4.1.6

Databases: Oracle 9i, Oracle 10g, MS Access

Platforms: Lotus Notes 5.0, Windows 95,Windows98, Windows XP Professional, Windows Vista,

Windows NT 4.0, Windows 2000 enterprise, Microsoft Word, Microsoft Excel, Microsoft Office

Outlook 2007, UNIX Solaris, AIX UNIX, Microsoft SQL Server, Oracle, Sybase

Ultra Edit, TOAD, Test Director, SQL Navigator, SQL Developer, HP Quality Center – 9.2,

Tools:

Rational Clear Quest, TSYS mainframe

Languages: C, Korn Shell Script, PL/SQL, HTML, XML

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CERTIFICATION / EDUCATION

B. S. Mechanical(Production) Engineer

PROFESSIONAL EXPERIENCE

Senior Quality Assurance Analyst

Company Name: J P Morgan Chase Bank, DE Aug’10 – Nov’10

Project: Technology Refresh and Risk Management (Portfolio.)

As a Senior QA Analyst’s role established quality assurance measures and testing standards for the existing products and

information technology services within the organization. Individually gathered and analyze data in support of business

cases, proposed enhancements, and systems/change requirements. Involved writing test plans and scripts for tracking

defects and fixes in product development, software application development, information systems, and operations

systems. Applied analytical and problem-solving skills to help validate IT processes through careful testing in order to

maximize the benefit of business investments in IT initiatives.

Evaluated and tested the modified software programs and software development procedures used to

verify that programs function according to user requirements /change request throughout their development

lifecycles.

Prepared and deliver reports, recommendations, or alternatives that address existing and potential trouble

areas in IT systems and projects across the organization.

Ensured that testing activities allow applications to meet business requirements and systems goals, fulfill

end-user requirements, and identify existing or potential issues.

Collaborated with software / systems personnel in application testing, such as UAT, Regression and

Post Implementation testing methods.

Validating all the process from old server to new server (Tech Refresh).

Data conditioning the account for Test data.

Understanding the UNIX shell scripts written by developer, check the log and validate the each process.

Developed SQL Script to validate Data Transaction in Front End Testing. Developed and executed SQL Queries

via SQL Developer / SQL Navigator and saved Test Result.

Communicated test progress, test results, and other relevant information to project stakeholders and

management.

Analyzed documentation and technical specifications of the existing application under deployment or

consideration to determine its intended functionality.

Analyzed formal test results in order to discover and report any defects, bugs, errors, configuration

issues, and interoperability flaws.

Participated in developing, distributing, and coordinating in-depth end-user reviews for modified the

existing applications.

Planned and directed quality assurance schedules and assignments, while monitoring project status in

comparison to cost / time projections. Log, tracked, and verify resolution of software and specification

defects in Quality Center.

Involved in validation of TSYS mainframe.

Defined and tracked quality metrics such as defect densities and open defect counts by working closely

with the development team to ensure that all defects are brought to resolution prior to deployment.

Derived the test strategy, test plans and test scripts for upcoming releases, status reports, required test

data, and maintained current manual test scripts.

Used knowledge of applications to provide technical assistance in identifying, evaluating, and resolving

complex test problems.

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UAT Tester

Company Name: IKARIA Holdings Inc., NJ July ’10 – July ’10

Project: Flex Billing System

Ikaria Holdings Inc. is a biotherapeutics company whose acute care products and therapies address the significant unmet

needs of critically ill patients. The company's lead product, INOMAX® (nitric oxide) for inhalation, is the only FDA-

approved drug for the treatment of hypoxic respiratory failure in term and near-term newborns.

After successful completion of SIT, was involved in UAT support activities.

Validated the UAT test cases against business requirement and data mapping documents.

In some cases performed comparison between the UAT and SIT test results for better analysis.

Assisted business & marketing team in execution of UAT by providing data.

Attended meetings for UAT test overview.

Ensured the execution of UAT test scripts, in order to ensure operational quality, system integrity and verify

system processes meet user needs.

Identifies Software Defects and interacts with developers to resolve them.

Provided UAT testing status information to the QA Lead, Project manager, and various business stakeholders.

Performed documentation of executed

Discussed technical information with team and involved in production testing with critical production problem.

Senior QA Software Analyst

Company Name: AccuMed, Inc., NJ July ’09 – May ’10

AccuMed Inc. is a prime manufacturer and developer of high-quality OTC pharmaceutical tablets, powders, liquids and

edible breath strip products. I was responsible to test application for Customer Support web application to support

customer transaction information, detail purchase, monthly subscription and credit transaction to reflect ultimate monthly

billing usages. Application has back end support with UNIX / Oracle with all Customer transaction supports with XML

Request / Response.

Analyzed Business Requirements and understood customer and developed QA/SIT Test Plan using Testing

Methodology.

Demonstrated QA Test Plan with cross-functional team to approve business logic and baseline documents.

Participated in unit testing and verified entrance criteria of QA and set up configuration data with developer and updated

release notes.

Performed sanity testing using post installation check using release notes and identified installation or code initial

problems.

Communicated with Project Management to establish LOE of each phase of SDLC and prioritized QA task.

Ensured seamless transition for new and converted funds from implementation to production mode.

Developed SQL Script to validate Data Transaction in Front End Testing. Developed and executed SQL Queries via

Toad and saved Test Result.

Worked with peers in development and other organizations to troubleshoot and resolve project issues both technical and

non-technical in nature.

Performed functional testing by deployment request, sanity testing, prioritized QA Test Cases within project plan.

Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects in a Test Director.

Performed impact analysis and executed test scenario with Regression Testing.

Involved in Back End Testing using UNIX Utilities and automated Regression Testing using Korn shell scripting.

Involved in System Integration testing with external & internal interface team and performed E2E Testing.

Assisted business & marketing team in execution of UAT by providing data.

Involved in System Integration Testing with external/Internal interface and understood overall customer business

functionalities.

Shared technical information with team and involved in production testing with critical production problem.

Interacted with upper management to provide daily QA status, discussed outstanding issue and upcoming

project functionalities.

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Senior QA Software Analyst

Company Name: L & T info tech, Surat April ’07 – March ’09

L & T's in house capabilities in technology development are complemented by tie-ups with world leaders. It provides state

of the art products & solutions to a large and diverse customer base. Company has IT department to develop software

application to manage L & T Vendor Management Application. Application has complicated Java based Front End with

Back End is in Sun UNIX with Oracle.

Analyzed requirements and independently executes test plans and test scripts based on planned project schedules and in

accordance with QA methodology.

Interacted with business, Analyst team to understand business requirement, customer expectation, customer experience

and performed GAP Analysis.

Proactively escalated issues to the QA Lead and alerted the project team on potential impact to test schedule. Understood

and contributed to the process of test estimates and project schedules. Assisted QA Management in project planning by

giving LOE of project.

Recorded and tracked defects uncovered during the execution of tests scripts. Drove defect towards resolution; proposes

and designs retest cases, scripts and data. Contributed to the defect management: defect status, root cause, daily meeting.

Provided timely and accurate status defect information and appropriate metrics to facilitate QA reporting. Reported

individual status: dashboard information, open issues, risk analysis. Used Quality Center to tack for defect cycle.

Participated on Testing Production Support though rotating on-call responsibilities. Discussed impacts of all fixed for

upcoming releases.

Provided consistent and uninterrupted testing service to the organization and minimizes risk of systems down time by

testing each release using QA Testing Methodology.

Used SQL Queries to validate Data constraints for both Front End and Back End Testing.

Performed back end testing like data file validation testing using UNIX utilities. (grep, awk, sed, etc)

Reviewed requirements and specifications and provided input during requirements and specification walkthroughs.

Participated in test planning, test case design and test script walkthroughs with QA Leads. Understood testing to be

accomplished and suggested changes for efficiencies within or between projects. Actively participated and contributed to

the QA Design.

Involved in QA, SIT, UAT & Regression testing to complete release testing, sign off all interface testing and review QA

Results with team.

Involved in change control at each new changes by discussing impact of current functionality, release notes, preparation

for production launch.

Adhered to established standards and methodologies. Utilized tools and methodologies to improve individual

effectiveness and to increase efficiencies in the QA process.

Developed and sustained appropriate relationship with peers and other project team members.

QA Software Analyst

Company Name: Life Insurance Corp, Surat Jan ’05 –

March ’07

Responsible for Testing of LIC Claim information System to keep track of all Claim information related to accident

including billing and payment methods. Application has complicated GUI with Oracle / UNIX to maintain all back end

transaction.

Initiated project by involving with System Analyst, discussed Business Requirements, Gap Analysis, understood design of

application and developed testing strategy of release plan.

Developed QA / SIT test plan using testing methodology and baseline QA test plan.

Provided metrics on the results of system testing activities; coordinated and collaborated with others in analyzing

collected requirements to ensure system development and implementation plans meet customer needs and expectations.

Confirmed and prioritized project plans and deliverables per customer requirements and deadlines; and stayed current on

emerging tools, techniques and technologies related to software testing.

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Helped drive automation innovation (participated in testing tool analysis and/or reviews, assisted and/or trained other

manual testers in automation, implemented recommendation to improve test automation).

Developed SQL Script to validate data, automated UNIX based process with Shell Scripting and executed all test

scenarios in minimal time.

Set up Test Environment including refresh database from production, maintain test environment with up coming release.

Involved in key learning process after each release to implement process in future as a part of QA process Management.

Assisted in continually improving our software development process and the development environment.

Interacted with team to resolve daily issues in installation, code delivery, documentation, and defects.

Involved in testing of multiple applications with QA, SIT, UAT & Regression testing by documenting, reviewing,

resolving defects, follow up with interface sign-off.

Support Change Control by reviewing impact of all modules planned all release schedules, back out plan.

Support production support team in production issue to analyze root cause of problems and resolved with team.

Involved in production support testing assisted team in staging testing, support in change control request.

Involved in different major and minor release testing by updating test plan with testing methodology, review test results

and analyzed defects and resolved with team.

STATUS: USA Green Card Holder

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